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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1030 results found

  1. Hi Community, we need to have the option to add a new line between the invoice instead to go to the bottom part of the invoice to create it, and then moving it where we need it, many times I need to add a line in a large invoice but to make it, I need to go down to the bottom part, add a blank new line and move it where I need. If we can just make right-click and add a new blank line where we need it, it will be easy to create or amend an invoice.

    57 votes

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    34 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for sharing your feedback on this idea.

    We understand how being able to insert a new line exactly where you need it in a long invoice would make editing much quicker and easier, especially when you’re updating existing line items.

    We’ve reviewed your suggestion and moved it to Gaining Support, so other members of the community can vote and add comments to share how this change would improve their invoicing workflow.

    Please keep adding your use cases and examples — this helps our product team better understand the impact and where this could make the biggest difference.

    We’ll continue to monitor the feedback here and share any updates as we have them

  2. There is a weird issue when entering in text in the 'Descripton' box in a Quote.

    Once the text is entered if you then leave the description box and then click back into it, all the text in that field is highlighted.

    This is a little problem when you want to delete one character as it deletes the whole text.

    If you Control V the text back....it hasn't copied the text to put it back in.
    So, you lose all the text entered.

    I understand you can click a few times to stop it highlighting the whole text.

    But, it…

    6 votes

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     ·  1 comment  ·  Quoting  ·  Admin →
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  3. Hi,

    Can I please request that on all customer statements there is a running balance on the side, so that it's easy to add up?

    60 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    HI team, appreciate not directly within the Customer statement at present and being open we don't have immediate change planned for adding this to the customer statement. However, for the time being you could look to run the Customer Invoice Activity report which has a few more options for the columns and detail shown. 

    Once you've set up as you like you could save as Custom to make this readily available in your org and export to share externally with a customer/client. 

  4. The BACS file in Xero has a beneficiary reference of PAIDOK

    Please make this editable

    27 votes

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  5. The repeating invoices that go to draft should have an option of saving for the next repeating invoice for that client. If you dont edit the invoice before it goes to draft eg: to increase an annual charge, then it does not save for the next time that repeating invoice comes up. Either that or give an option for a repeating invoice that has been delited to repeat again.

    8 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  6. When you create repeat invoices it only allows discount in % but when you create a manual invoice you can have discount in % or £. This should allow both for repeat invoices as well.

    17 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  7. I normally send invoices to the main accounts email address and the person who actually ordered the service to let them know work is completed and invoiced. This was well supported in classic invoicing with a drop down list of the previous 6 invoices enabling to easily pick the appropriate person who ordered. This feature is not available in new invoicing and it is time consuming to search email address of the ordering person and copy to new invoice email, if this feature can be reinstated will be appreciated!

    19 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  8. I frequently create draft invoices to keep track of work to be billed. When I send the invoice (at the completion of a production stage for example), XERO keeps the date of the first draft invoice, which can be weeks or even months old. I have a setting of 7 days as due date. Clients then receive an invoice with a long gone due date, which is extremely confusing, if I forget to update the issue date to today. It would make a lot of sense if XERO entered the date of the issue automatically! Apparently there is no default…

    18 votes

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     ·  10 comments  ·  Invoicing  ·  Admin →
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  9. Prior to the last update the upstanding invoices on the sales dashboard used to show amount outstanding. After the update it shows the total of the invoice. This is misleading as it is not showing the actual posts sing amounts.
    I run a layby system in my shop and this new update although small is actually inconvenient as I now have to click into each invoice (many of my customers have various laybys ar one time) to see the actual outstanding amount vs total of the invoice.
    Don’t suppose you could change it back??

    6 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for your idea, Lanie. Appreciate hearing how this would help you and the need in seeing the total.

    We'll keep an eye on the interest from community in this. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  10. Quotes/Sales Overview
    Be great to search by account in addition to current fields. For those business that need to track quotes based on product or brand or account, this would allow a business to see activity and also follow up quotes from the one screen. hope that makes sense.

    7 votes

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    3 comments  ·  Quoting  ·  Admin →
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    We appreciate you sharing your idea, and letting us know how searching for quotes by item or account would be helpful, Vange.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We will keep an eye on the traction this idea receives in the community, here. Thanks

  11. As a DE User we would like to be able to upload a file to the bank creating the direct debits associated with subscriptions or payment plans. (The converse of the supplier payment batch file.)
    The functionality exists already, including the space for the client's BSB and Account number; and the capacity for "strip invoicing" so this should be a relatively quick and easy job.

    11 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  12. We are a professional services company and use the quote feature to outline our objectives, scope of work and deliverables for a potential new project. As such, we use the summary window to enter all this information.

    It would be very useful for us to be able to resize the summary window to view a larger portion of the text. Some of our descriptions can run to several paragraphs and as such, the ability to review more text would be incredibly useful.

    I hope this can be implemented with some simple coding.

    Thank you.

    12 votes

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    8 comments  ·  Quoting  ·  Admin →
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    Hi team, while we appreciate the feedback here, we want to be upfront that we don't have any plans for changing the size of the Quotes summary window in the short term.

    We are continuing to keep a watchful eye on the support here, and will share of there are any updates.

  13. Be able to send a remittance for a future payment. Currently you can only send remittances a day after the payment has been made when the bank feed has been updated. We have suppliers who wont process our payments without a remittance meaning we run the risk of our account being stopped or alternatively we have to generate a remittance using word which is just duplicating work.

    You should be able to generate a remittance for any payment set up and not have to wait 24 hours after the payment is released form the bank account.

    20 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  14. Requested that Xero pull the project names to put on invoices. The information is already entered, would be a big time saver to auto-populated to project name on an invoice rather than manually typing it in

    16 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate interest in being able to make Project an invoice is related to visible on the invoice when sending to your customer.

    We have recently introduced our new Invoice template editor that does provide a lot more customisation than the older standard branding theme, however being upfront showing Projects has not been worked into this at this stage.

    We will continue to review and consider this as an enhancement. If there are any updates I'll let you know here.

  15. It is far more common place and practical to set a give day of the week to send payment batches. I would assume that most businesses are not firing off payments every day of the week for every individual invoice (ie based on x number of days after invoice/bill date).

    That being said, I also believe it is far less common to be offering or to be offered payment terms of old (ie x days after EOM).

    It is and has been common place in our industry for more than 20 years, that suppliers provide payments terms of x days…

    7 votes

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  16. I often collect cash payments that I then create invoices for, rather than having to click on Approve then click on Add payment, it would be great to have the option to Approve and add payment in one click.

    17 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  17. There is currently no option to print a packing slip from repeating invoices options.
    We need to be able to print a packing slip at the start of a hire before any invoice has been raised.

    10 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  18. Sending a activity statement or outstanding statement from the mobile app

    60 votes

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    23 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for your feedback on sending statements from the mobile app. We appreciate you sharing how important this is for managing your business on the go.

    The product team have reviewed this idea and we're updating the status to Accepted, which means it's an idea they would like to explore, but it isn't currently on the roadmap. We'll keep you updated as things progress.


  19. The ability to distinguish between invoices by reference and invoice number rather than client name which could be 100 different invoices under the same name.

    9 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  20. I hope xero has the functionality of e-invoicing to approve and send the multiple e-invoices in bulk.
    As this new invoicing does not allow it and make the task slower than the conventional xero way.
    I hope you'll add this suggestion on your product improvement and see xero functioning the next time around.

    38 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate the interest in being able to bulk approve and send einvoices from Xero.

    This is something our product team will consider in future planning however isn't on the roadmap right now, please do make sure you've added your vote and share any additional detail that may help in the teams review.

    We'll continue to track interest here and share if any plans are made.

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