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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1027 results found

  1. US businesses who sell to the EU and other countries where E-invoicing is quickly becoming or is already mandatory would love an integrated solution within Xero.

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Kellie, thanks for sharing this suggestion. We understand how native e-invoicing support for the US region could help streamline invoicing and support businesses as electronic invoicing becomes more widely adopted worldwide.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest from the community. If US e-invoicing is important for your business, we'd be interested to hear which networks or customers you need to connect with most.

  2. When copying an invoice, it should display “New Invoice” instead of “Edit Invoice,” as it did in classic invoicing.

    Currently, showing “Edit Invoice” makes it difficult to track which invoices have already been copied. Please change this so copied invoices are labelled as “New Invoice” for better clarity and usability.

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks Anishta, appreciate wanting more visibility when you're working on an invoice that has been copied from another invoice.

    It'll be good to get a sense of the wider support for this from your idea.

    We'll share if there are any updates.

  3. We have integrated Xero with Avalara, but when we extract a transaction report in Avalara, instead of being able to see the Contact's name or Invoice number, we see the URL (the invoice’s unique ID). Can this be fixed?

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    0 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback here, Athena. While this isn't something we have immediate plans around right now, we'll get feel for the community support for this detail to pull through here and I'll update if there's any changes planned.

  4. Idea for a warning pop-up message for when clients add payments to invoices
    (usually they haven't matched off by cent variance or something that has made it not match in the reconcile screen) Currently, its to easy for clients to add payment without realising they have also coded this, leading to double return of income/GST paid twice

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Eden, thanks for sharing this suggestion. We understand why having a confirmation prompt on the “Add Payment” action could be helpful in preventing mistakes.

    At the moment, when a payment is entered on an invoice, it is recorded immediately once confirmed. If a selection is made in error, this can require reversing or correcting the transaction afterwards.

    One option in the meantime is to use the bank reconciliation screen with the Find & Match process, where transactions are matched directly against bank statement lines. This can help reduce the likelihood of accidental manual payment entries from within the invoice screen.

    I’ve updated the status of this post to Gaining Support so we can continue tracking interest and gathering more feedback from the community.


  5. The function already exists to have assorted branding and (if you remember) you can send from different email addresses. This falls down (in my scenario) as i have two companies using the same Xero package but have to download quotes, invoices and statements to send from my desktop email account, as the email template has none editable company details and we cannot obviously send invoices when the email is branded with a competitor.

    1 vote

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    Hi Jacqueline thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. Could there be an option to change the view of how we see Sales Invoices. At the moment when I add a new invoice it then goes back to Sales Invoices Awaiting Payment as a default. I want to change this default to 'All' Invoices. You already offer the option to change the view for Bills, could it not be for Invoices also please.

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    Hi Alison, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. We'll monitor this space in the meantime! Cheers

  7. e-Invoicing is not (yet) available for South Africa.

    Could you please make this available in South Africa?

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea for e-invoicing for South African organisations.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. I have used other accounting packages and you can select terms as a method of who you wish to send statments too. ie 7 day Terms, or 14 Day terms etc etc It allows for easier follow up.

    I find auto sending overdue invoices automatically upsets clients, especally if they are 5 days over and this covers 60 odd invoices. I have found in the past I get better response to regular statements being sent according to payment terms.

    1 vote

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    Hi Annette, we can see how having more ways to filter statement recipients could help businesses manage customer communications more efficiently.

    The suggestion is to add a Credit Terms filter to the bulk Send Statements screen, making it easier to group customers based on their payment arrangements.

    For now, you can use contact filters or reports to help identify customers with specific payment terms before sending statements. We’ll continue tracking this idea here so the community can share feedback and use cases to help shape future improvements.


  9. We need E-Invoicing - PEPPOL Compliance for Hungary

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea. We appreciate you highlighting the need for PEPPOL compliance in Hungary.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Stripe allows you to turn on/off additional services like Apple Pay, Google Pay, and Link by Stripe. However, these controls are DISABLED when integrating with Xero, which creates a problem. We moved invoicing to Xero specifically because it allows you to dynamically add a surcharge for credit card payments -- but, by automatically adding Apple Pay, Google Pay, and Link, you're allowing payers to bypass the surcharges! You should re-enable those controls through Stripe, allowing users to CHOOSE whether or not they want to use those payment services.

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    Hi there, thank you for sharing this idea.


    I can see how the inability to toggle specific digital wallets like Apple Pay or Google Pay creates an issue when you are trying to manage surcharges effectively.


    Since there isn't currently a way to disable these specifically within the Xero-Stripe settings while keeping standard credit card payments active, I’ve moved this to 'Gaining Support' to see how many other users are impacted by this.

  11. Create a buisness planner to plan your work force to a job site with costings for the job all on the app , when the job is marked as finished the invoice gets marked as ready to send requiring approval without the extra admin of retyping everything out its all there and nothing is lost track off. You could plan lorrys from it too would be a huge competetive edge.

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Mark, we hear you—having work and invoicing more connected could make things feel smoother and help reduce the chance of missing items.

    Some people use Xero Projects to track time and expenses against a job and bring those details into invoices. Another approach is the Quote to Invoice flow: you can raise a quote when a customer requests a job, mark it as accepted once they agree to the price, and then, when the job is complete, copy the quote to an invoice. This automatically populates invoice fields with the information from the quote, helping save time and reduce manual entry.

    You can try these approaches in the Demo Organisation to see how they might work for your workflow.

    This idea has been moved to Gaining Support, and we’d love to hear from others about which parts of your workflow you’d most like to see more connected.

  12. Clients need the ability to preview quotes and invoices on the mobile application before they send the document to their customer. I have a brand new client that took me several months to get him to move from QBO to Xero, and he is ready to pull the plug on Xero because this feature is missing. He performs 90% of his work on his mobile.

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    Heya Manny, I've looped back over your idea here again as it's played on mind. Options for preview do differ for Invoices versus Quotes in the Xero Accounting app. On the Invoices side you'll be able to Preview an approved invoice and I've included an example of this that I created on my Android.

    However, this isn't quite possible for quotes just yet. We're in the process of releasing the ability to 'get link' like you can for invoices within quote on the web, but there aren't any plans to extend this to the Xero Accounting app in the short term.

    I'll merge your post here in with this idea, where we'll be able to keep you up to date if there's any progress for the get link on quotes in the app. Thanks!

  13. id love to be able to edit the reference field from the invoice tab. Also the ability to build edit the reference field from the same tab would be helpful. We use that field to know the category the sale is in. So some of our work is shipped, or its to a specific event.

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    0 comments  ·  Invoicing  ·  Admin →
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    We're always grateful for your feedback and love hearing what features you'd like to see in Xero. We understand that being able to update the reference field directly from the invoice list page would save you time. While this isn't on our immediate roadmap, we're monitoring the demand for this feature. We'll be sure to post an update here if anything changes ⭐

  14. Amendments to Invoice Templates.
    If you make amendment to an Invoice, the amendment should only be applied from the date & time of the amendment & should Not apply the amendment to all your previous Invoices on your records already sent!
    Note, currently the only way around this is to create a new template with the amendment.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks Ian, for submitting your idea!

    We've reviewed your idea, and it's now open for the community to support.

    Other Xero users can now vote for your idea and add comments to share how it could enhance their own Xero experience.

  15. Current user role permissions require the Standard or Advisor role to use the auto pay feature for invoices. However, this role also reveals financial information that a sales rep should not have. Our sales reps, therefore, have Invoice Create/Edit capabilities. Within these capabilities, or perhaps as an optional toggle, I would like them to be able to set up auto pay and see if it is active so they can get it set up for clients as part of the closing process.

    1 vote

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    Thanks Diane, for submitting your idea!

    We've reviewed your idea, and it's now open for the community to support.

    Other Xero users can now vote for your idea and add comments to share how it could enhance their own Xero experience.

  16. Can you add a "Add payment and send invoice" button on the payment option, if the customer has paid straight away, I have to add the payment, it then exits the screen, you have the option to send a receipt (but no invoice?) and you have to go back into the transaction to send a paid invoice to the customer

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    0 comments  ·  Invoicing  ·  Admin →
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    Hey Olga, thanks for your engagement and for sharing this great idea with the community.

    We've reviewed your suggestion to add an "Add payment and send invoice" button. We can see how this would streamline the process when a customer pays straight away, saving you the current hassle of adding the payment and then having to go back into the transaction to send the paid invoice.

    Your idea is now open to gain support from other community members. Along with votes, others can now comment to share how this improved workflow could enhance their own experience with Xero. 🙂

  17. In the iOS app: Create an Invoice. When you are selecting the customer to invoice: Who is it for?

    Once you tap this field, a search window appears and you start typing customer name to find.

    Below the search field it would be nice to have a list of the top 5-10 customers you have create invoices for.

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Todd, thanks for your idea about creating a 'Frequently Invoiced Customer List' for the Xero Accounting app. We really appreciate you taking the time to let us know the changes that matter to you.

    We've reviewed your idea, and it's now open to gain support from other community members.

    Along with votes, others can now comment to share additional detail about how having a list of top customers directly in the invoicing screen could improve their experience with Xero. 🙂

  18. Clients using online software "Housecall Pro" are forced to stay with QBO due to its native integration with the software. Xero can adapt using Zapier, but who really wants to do that!

    https://www.housecallpro.com/

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    Hi Marci, though we appreciate you sharing on Product Ideas I want to be open that we don't generally develop integrations with other applications ourselves. We have a great Developer Ecosystem Centre where interested parties can come to learn how to build an integration with Xero, and I'd recommend sharing with Housecall Pro to see if they would look to develop.

  19. In repeating invoices we often use the tax year mostly in this format 2025/26 but also 25/26.
    Whilst we can use placeholders [year]/[year+1] to give us 2025/2026 it is not ideal and this would need changing after the December invoices which is administratively the same as manually changing the tax year in the invoices at the beginning of the tax year.
    It would be good to be able to use [taxyear] and not have to change it again.
    This would be really easy to implement, therefore it probably will be overlooked. Here's hoping.

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  20. Please add to product ideas to have
    * allow search feature to allocation screen if the above is not possible

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