Customer statements - Ability to auto email Statements to customers
Ability to send an automatic statement to customer
Purpose: To prevent late payment from customer
Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.
We'd like to invite you into this process to provide further input to our product teams discovery.
If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!
I'll be back to share more again as this progresses.
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Judy Ford
commented
Yes fully agree, not user friendly enough
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Susan Smit
commented
Sadly agree @Chris Rogan
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Chris Rogan
commented
Xero has just become a very tired old product with no basic user driven development. If it was accountants asking for this feature it would have been done years ago. Its really sad to see such a once great product that was built upon the back of end-user feedback just neglect its previously loyal following. All about accountants these days - just like Sage did, wonder what will come next..
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Accounts Manager
commented
I've heard this before, With Activity statements in 2014 which had been saying the same thing since 2012.
So I wouldn't be getting my hopes up that this will be done anytime soon. -
Amy Vine
commented
Really need the option to add in contacts separate email addresses for statements separate to invoices... Few things that should be included to Xero to make it more smooth sailing for certain businesses and am not sure why they sit and wait for a ridiculous amount of people to suggest it before even considering.
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Barbara Olejnik
commented
That's a shame that Xero doesn't do anything with some o the basic and crucial problems i options reported to them for the years.
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Christophe Marquis
commented
When will we get this basic yet vital feature to help collect AR faster
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Taryn De Villiers
commented
How is this not a standard feature?
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Taryn De Villiers
commented
There is another VOTE for the same thing from 2015. Does look like we will get much hope of this every happening... Very Sad.
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Matthew Bould
commented
Hang on, this thread was started over 7 years ago! Seriously?
For something so simple, obvious and necessary as statement automation!
Xero, come on, what are you playing at?!!! -
Brett Smuts
commented
This is critical for my cashflow management
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Daniel McNicholas
commented
very helpful
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Christopher Moore
commented
Yet another utterly obvious, basic feature I've just discovered is missing from Xero. And I'm not going to accept this model of 'charge users for half a package and get 3rd parties to charge them the rest'. Statey, at £18/month for the only version apparently not emblazoned with Statey branding is an outrage. I'm not going to play - another reason to seek a Xero alternative.
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sandra charlton
commented
Guarantees statements to go out on timely manner
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Vikki Days
commented
This would be helpful for when you are not in the office on the usual day of statement sending or are on leave
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Jason Williams
commented
Xeros business model is to let other companies spend money on developing add-ons to solve problems like this, and whichever company wins the "race" Xero take a % of their sales.
Xero therefore save money, take no risks and get paid on the winner anyway.
No point voting as Xero rarely make substantial software improvements themselves, they outsource development to developers.Shopify do the same
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Eleanor Lefever
commented
This thread was started in 2015. What's the point in voting if there's nothing done about it?
Thank you. -
Carla Byrne
commented
That's a great idea.
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Janine Trembath
commented
We would also like the option to automatically attach copies of invoices owing when sending statements.
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Greg Cunnington
commented
This is such a basic function, and your software is sub-par without it, sort it out!