Customer statements - Ability to auto email Statements to customers
Ability to send an automatic statement to customer
Purpose: To prevent late payment from customer
Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.
We'd like to invite you into this process to provide further input to our product teams discovery.
If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!
I'll be back to share more again as this progresses.
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Cristian Aguirre
commented
It would be useful if an automatic statement of account is sent when full payment of invoice has been received or at end of month.
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David Fischer
commented
Oh yes, please!!!! On the first day of the month, any client with a transaction in the prior month should be emailed a statement.
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Ronald Zuniga Delgado
commented
it will be very usefull. Invoice reminder is very usefull when relation is one customer to one invoice. So in many bussines operations usually have one customer to several invoices. So in that case it will very usefull be able to send statemente in automatic way, similar to invoice reminder.
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Suman Devkota
commented
I find this very very fascinating that Xero, the dominant player which has a market cap of almost 30 billion (well, at one point in time), took 11 years & counting, to "research" for this one idea.
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Gary Greyling
commented
Hey Andrew,
It looks like Xero may be investigating this. Which is exciting.
In the mean time, check out Statey.app (a plugin on the Xero app store). It provides this as an interim solution, albeit paid-for.
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Andrew Conrich
commented
I have asked for this a couple of times over the years, its not insurmountable but as the business grows and we have more companies we Invoice its adding a larger time overhead that we should not have to deal with for something seemingly so simple
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Jussi Tolvi
commented
Wow. I have one customer who wants a monthly statement. I've just been sending them manually as it's no big deal. But I decided to see if I could automate it and came across this thread, and I have to say I'm stunned by the lack of interest from Xero to fix something so simple that is clearly a massive drain on many users' time. I'll say it again: wow.
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Simon Langston
commented
Adding this feature doesnt appear to be a difficult build for Xero based on the auto reminder function for overdue invoices.
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David Harvey-Evers
commented
It would seem most sensible to simply add this as an option to the Invoice reminder system - ie. automatically send a statement (by way of a polite reminder) on day 1 of an invoice being overdue.
The mechanism is already in place...why not extend it to sending statements rather than invoices ?
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Cristian Aguirre
commented
Can this be automated with a third party App in the meantime? For example, when final payment is received Zapier or Make triggers the send statement or download from Xero and send via email?
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Terry Saliba
commented
This has only took 10 years to implement or should we say review, a critical part of any accounting software. Not really had many new features come along ever since I've been using Xero but yet the yearly price goes up for no reason.
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Brad Moore
commented
Please please please get this done. As other users have indicated, this is one of the most basic functions of an accounting system. We kindly request that all of these other updates you're making (which don't have a major bearing on productivity) are no longer prioritised over this one! Please!
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Jonathan Kropf
commented
I am a Syft user and the message below doesn't seem correct as I cannot find that functionality anywhere in the Syft dashboard.
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Andrew Syme
commented
Apparently SYFT Analytics can deliver Supplier / Customer statements emailed each period direct to Contacts.
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Roxy Pringle
commented
I live for the day Xero listens to what their users want rather than focusing on updates that actually add very little to productivity. In an age where we are all resource and time poor something as simple as not having to worry about manually sending out statements each month would make a huge difference for a lot of people...on both sides of the transaction! Check your priorities Xero!
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Jonathan Kropf
commented
In 3 years, you are not able to do a simple thing like this and force uas to pay for add ons. It's actually bordering on ridiculous. As the previous poster said, the mechanics are there. Stop focusing on the pretty stuff and make sure your core functionality works.
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Sean Cogill
commented
Our car now has AI!
(yes, we know its missing a tyre or two, but AI right?)
As a developer, I simply cannot believe how you haven't done this. It would take so little effort. You have the email templating mechanism already on invoices, you have automated sending mechanism already on invoices. Cut, paste, update and ship it.
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john Michaelis
commented
This is a most basic business requirement. Making the program look pretty helps no one.
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Shannon McMonigal
commented
This is such a simple request I'm shocked it's still not a thing yet. Automatically issuing monthly statements is such a standard thing amongst so many industries.
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Liz Sharpley
commented
xero...."lets just increase our charges and give our customers stuff they don't want whilst also increasing their work load for no reason. Whatever we do let's NOT give them what they ask for!"
I really need month end statements. I do not need 'duplicate bill'.
suggestions.What planet are the xero developers on?