Customer statements - Ability to auto email Statements to customers
Ability to send an automatic statement to customer
Purpose: To prevent late payment from customer
Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.
We'd like to invite you into this process to provide further input to our product teams discovery.
If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!
I'll be back to share more again as this progresses.
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Hannes Olivier
commented
Well, since XERO doesn't care to read, respond or change anything. I'm moving all my companies to Sage Online. Pricing is the same, the system is user friendly and the support from them is amazing. Xero truely is a joke.
https://www.sage.com/en-za/sage-business-cloud/accounting/#pricing
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Daniel Collins
commented
Auto send statements on preset dates.i know this is a paid add on but who wants to pay $10 a month for such a basic setting every other account package has as standard
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Justin Breheny
commented
Automated client statements - have the option to send out client statements on a monthly basis ie 1st of each month
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Norman Holliman
commented
This woould reduce the workload of following up non paying clients. Of course a report shoudl be generated advsing the statement has been sent
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Zonzo Director
commented
PLEASE!!!!
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Ian Saunders
commented
wow, EIGHT years now since the idea was shared, six months on from the update and no nearer...???!!
As others have said, it surely really have been a standard feature by now.
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Ian Saunders
commented
This would be a bonus in terms of ensuring clients have a regular statement without increasing workload.
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Lisa Simpson
commented
I'd love this and it would help our cashflow hugely
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Brian Cohen
commented
Upvote
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Kirstin Brown
commented
this would be an amazing feature
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Andy Bartlett
commented
As other have said previously the fact that this is not part of the standard offering is a big minus!
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MARK WILSON
commented
Can't wait for this.
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Denym Bird
commented
While Xero doesn't support this natively if you can afford an extra 3rd party app. Paidnice (https://paidnice.com/) supports invoice reminders for email + SMS. It can handle all the uses you have outlined below Caz..
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Chris Parker
commented
It is mind blowing this isn't already an option
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Melissa Verryt
commented
Some, not all, of our clients require statements, being able to automate this with a check box and monthly date would save a lot of time and hassle
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Finance Four Pack
commented
All users of Xero need to remember that Xero is not interested on addressing our commends, issues and needs.
Xero is in this game SOLELY to make money out of us.
This has been proven by their customer service and responses time and time again. -
Susan Jones
commented
How is this not a standard feature!
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Daniel D
commented
Hey Xero Team,
Statements is a integral to accounting. Sincerely hope that the team, would remove bloat, and start adding features that users will use. The reason why clients used Xero in the past was becuase it powered small--medium businesses with a great product ^^. A product speaks for itself, thanks guys!
Price of this product has increased by >40% in a year.
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Caz Livingstone
commented
When you do get to this, options I would like to see are:
All Customers:
- Option to send or not send statements automatically.
-- If the option to send automatically is selected, then:
--- option to choose what date and time to send them
--- option to insert a notice to all customers on the statement
--- option to be notified when opened/read by the customerIndividual Customers:
-- Option to choose which individual customers to send statements to
-- Option to choose what date to send the statement for each customer
-- Option to be notified when opened/read by the customer
-- Option to add a notice on the statement to be read by the individual customerI hope this suggestion helps.
In both cases, on statements to be read by all customers as well as an option to send customized
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Kishor Lamdande
commented
Hi Xero Team,
We are looking for this function to be rolled out from Starting of this year. Team was telling me this is in the pipeline. After 9 months also we did not receive this function in Xero.
We want to send Auto Email Statements to contacts.
Please look into this on high priority.Almost all businesses are looking for this feature as this is the standard practice for maintaining transparent business with all clients.