Enter your idea

Ugh... Once again, I find out that Xero has a critical missing feature at the worst possible time. Please allow backorders on invoices, this is a huge PIA.

Also Xero should be aware that this idea has been posted multiple times in slightly different ways, so they should accumulate the votes and do something about it. Every single person that has commented on any “backorder” related idea is saying the same thing and we all cannot understand why this is such a hard thing to implement. It would reduce the need for any over-complex, over-priced, over-engineered inventory plug-in that is overkill for most small e-commerce or trading businesses. We just need to be able to handle backorders in a simple way and that surely is not beyond the Xero developers to implement quickly and once and for all as it has been asked about over a number of years without progress. Like others have said, AccountEdge (MYOB) did this backorders job very well in a simple way.

Critical

This bit is important can this be added to Xero?

We use backorder all the time because sales are always made before supplier invoicing.

We might have to move another platform like MYOB, instead of Xero if this can not be introduced.

The "Idea" section was renamed and reset about a year ago, but people have been begging for this feature since 2017, which I joined Xero. So I would not hold your breath.

Absolutely

One of my clients uses back orders all the time, and we might have to move them to another platform like MYOB, instead of Xero if this can not be introduced.

This function also needs to be on the Billing side as well.

Please, please, please, add this feature!

Can't believe this is not an option

We really need an option to account for back orders when invoicing. Other accounting software providers ie MYOB have this option. I was surprised to find there was no automatic option in Xero.

Two aspects of backorders that would be helpful...

1. Ability to advise advise customer on invoice and delivery of back order without adding extra line.
2. Create an alert when backorders come into store that hey have arrived and are available for dispatch.

I assume this requires the user to track inventory. As a small business I don't necessarily want the hassle of tracking all inventory. I currently manually enter the back order lines as text

This is one area I find lacking in Xero (which is handled well by MYOB). It allows our customers to see immediately what is backordered

Absolutely critical for any ecommerce business. This really needs to be addressed urgently.

Yes! Not being able to create an invoice for back orders is ridiculous and is creating havoc for our website.

Agreed. it's simply ludicrous that negative inventory is not allowed as it's preventing us from syncing back orders from Shopify to Xero, this feature is absolutely critical.

we need to reconcile some orders that are out of stock (has back order)

We get a number of purchase orders for a large number of an item, for which we do partial deliveries as time progresses.

Currently there is no system that we are aware of for capturing this.

Clients rely on accounting for backorders. Crucial to have it included as an option before they move onto a different platform

A lot of ecommerce sites don't manage inventory for every product, instead relying on backordering products when they are ordered. This causes issues when trying to sync order invoices to Xero as it requires there to be stock on hand in Xero. Backorder inventory would solve this problem.