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E-invoicing - United Arab Emirates

E-Invoicing in the UAE.
This will soon be a requirement in the UAE with legislation to be passed on this.
Please can we as Xero users have a standard process template for this.

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Faadhilah Farouk shared this idea  ·   ·  Report…  ·  Admin →
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Gaining Support  ·  AdminAnis Anuar (Admin, Xero) responded  · 

Hi Faadhilah, thanks for raising the idea about introducing e-invoicing specifically for the UAE. With the government’s timelines and deadlines coming up, we understand how important it is for businesses there to have a streamlined way to comply.

Xero already supports e-invoicing in other regions where this has become a regulatory requirement. While we can’t share any definite plans about when or if this will be available in the UAE just yet, your idea status is currently Gaining support. This status means the community team has reviewed it, and now it’s open for votes and comments from users like you.

Getting more votes and detailed feedback from the community helps bring attention to the demand and shows the product team where to focus next. If you haven’t already, adding more context about how e-invoicing would affect your business day to day would be really valuable. The more insights the team has, the better they can understand the impact.

We’ll keep an eye on how this develops and share any updates when there’s news. In the meantime, your participation and support on the idea page really make a difference.

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  • Fahim Golandaz commented  ·   ·  Report

    Dear Xero Team,

    We would appreciate receiving a definitive update regarding your software readiness and commitment towards UAE E-Invoicing compliance.

    This is a critical matter for all subscribers, as organizations must make strategic decisions regarding their ERP and accounting systems well in advance of the implementation deadlines. The absence of a clear roadmap or final decision creates uncertainty and limits our ability to plan, allocate resources, and ensure regulatory compliance.

    We fully understand that technical and regulatory requirements continue to evolve. However, at this stage, it is essential that your customers receive a clear statement on whether your platform will support UAE E-Invoicing requirements, along with the expected timeline for development, testing, and deployment.

    Given the significance of this compliance requirement, we request that this matter be treated with the highest priority and that a formal update be communicated to all subscribers as soon as possible. A delayed decision is forcing organizations to evaluate alternative solutions in order to mitigate compliance risks and avoid last-minute disruptions.

    We look forward to your prompt response and a clear direction on your UAE E-Invoicing strategy.

  • A L commented  ·   ·  Report

    Is there any news on this? It is really important for us to have this function, otherwise we will be forced to change accounting systems, which we would prefer not to do, since we have been with Xero for a long time.

  • Helen Ratcliffe commented  ·   ·  Report

    This is critical. We will have to look elsewhere for a provider who can assist us.

  • Stephanie Smith commented  ·   ·  Report

    This is now becoming very critical. If Xero are not going to support e-invoicing in the UAE, then we will have to look at other accounting packages and start migrating which is nt an easy task and often easier to achieve at year end. This original comment was posted in September 2025, it is now the end of April 2026 and we still have not had a satisfactory response from Xero. Please can we be given some information on how, if Xero is progressing with this issue?

  • Stephanie Smith commented  ·   ·  Report

    This is now becoming very critical. If Xero are not going to support e-invoicing in the UAE, then we will have to look at other accounting packages and start migrating which is not an easy task and often easier to achieve at year end. This original comment was posted in September 2025, it is now the end of April 2026 and we still have not had a satisfactory response from Xero. Please can we be given some information on how, if Xero is progressing with this issue?

  • Jennie Macdougall commented  ·   ·  Report

    This is an essential feature - otherwise we will need to migrate away from Xero

  • Sarah Gwynn commented  ·   ·  Report

    I have already started making plans to migrate away my clients from Xero to another platform which is able to support a compliant template, e invoicing is also available. It took a 20 minute teams meeting to identify what was required and create a potential draft a template. I really am disappointed that Xero is obviously not worried about the loss of business and negative feedback this issue will create.

  • Andrew Tomes commented  ·   ·  Report

    Ideally we can get a confirmation from Xero if they intend to provide this function by the deadline or not. If not at least we know where we stand and maybe one of the xero development partners could potentially build an intergration.

  • Andre Kuehne commented  ·   ·  Report

    is there any update on this?

    in order to be compliant there are at least two things required:
    - uae central bank exchange rates
    - einvoicing integration

    if that cannot be covered by xero, it would probably not make much sense to continue using the product...

  • Leon Gifford commented  ·   ·  Report

    Team Xero, please can you respond, we need an update please.

  • Edward Parsons commented  ·   ·  Report

    Team Xero, your silence on this issue is deafening. Really, this is not acceptable. There is a mandated date by which businesses have to go live with e-invoicing in the UAE. This is not optional; it is a government requirement. So YOU need to provide a solution asap. An update at this juncture woud be very useful!

  • Binu Raj commented  ·   ·  Report

    Dear Team, E-invoicing is a mandatory requirement and it's well needed by all the company who is using Xero. Appreciate your immediate deployment of the same as you have already supports in other region.

  • Abhishek Tak commented  ·   ·  Report

    We're looking for e-invoicing in UAE but Xero doesn't support it yet. If there's no solution provided then we'd need to move away from Xero

  • Kathleen Joy De Jesus commented  ·   ·  Report

    Dear Xero, are there any updates on the e-invocing with the UAE? As one user commented, we would need to re-consider switching to a different accounting system if e-invoicing will not be available in the system. We have been XERO users since 2019 and we highly value the system in place.

  • Leon Gifford commented  ·   ·  Report

    this is extremely important - failure to implement will mean that most XERO users will be switching to a competitor.

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