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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. I often copy from a Purchase order to an Invoice, with the new Invoicing set up, it automatically populates the customer field with the Supplier name, can this PLEASE be changed to same as classic with a blank field so we can enter the custmer details in ourselves, it is most annoying and has often caught our office out sending invoices to suppliers.

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  2. Batch print packing slip

    We are able to batch print invoices through the awaiting payment page, but having the ability to batch print packing slips would be great. Having to click in and out of invoices to print the packing slip for multiple entries daily takes quite a bit of time. Can this feature be added?

    25 votes

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     ·  21 comments  ·  Invoicing  ·  Admin →
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  3. Unable to add credit note to an existing invoice in the new system.

    You can choose from the click down box - Create and Apply credit -
    - the next screen is the credit note with all the details from the invoice, But .. it doesn't add the name of the company/person to credit note
    - when you click on approve it can't save it as there is no name.
    - I can't see where you can add the name.

    You have to create a new credit note, and manually transfer the details over from the invoice to the new…

    3 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  4. How many times have we received a payment from a customer and not known which invoices they have paid? Or followed up an outstanding invoice that they have listed as paid in their system?

    It would be great to have a button to request remittance advice from a customer for a particular deposit. We have a list of customers for many of our clients where we manually send these requests via email. It is time-consuming and inefficient, though it would be great to have the automation of sending the request straight out of Xero from the Bank Rec screen!

    9 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Appreciate no direct feature for this at present, Grace and we'll begin to get a sense of the interest in this here. In the meantime, perhaps including the request in the invoice Terms and Conditions could be a good indicator that this is something you request of your customers when sending the invoice or reminders? 

  5. It would useful to be able to have an edit function that allows you to change a bill to an invoice and vice versa. As clients tend to confuse these and it takes a lot of steps to copy the information over and delete the mistake.

    69 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  6. Would be good to be able to link your payment card reader to program so you could direct print invoice after customer pay by contactless using hims credit or debit card

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Lukasz, what payment provider do you use? Just incase you haven't seen we've launched Tap to Pay powered by Stripe which is now available in a few different regions.

    In terms of connecting to direct payment terminals, this would typically be through an integration. We don't generally develop integrations with applications ourselves however you may want to see if there's an integration in the app marketplace that works with your provider and could offer the services you're after here.

  7. For invoicing - if you copy an existing invoice (copy to draft invoice) - once all information is completed - when you then click "approve and email" it does not offer any credits or prepayments before sending. After you send you return to the invoice - it then shows "apply credit" - but this is too late! If you only click on "approve" then it will show the prepayment to allocate. But I believe you need it on both - approve and email should be included.

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  8. When creating an invoice and adding a due date, it would be handy to have the option of end of this month, so you don't need to click into pick another date.

    13 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Hi team, while there's not a preset option for end of this month you'll find you can simply type the number e.g '31' into the due date field to populate the date for the current month.

    Toward the end of 2024 we also made some improvements to the calendar picker within new invoicing so you can now easily access the calendar without having to click 'pick another date' which may also help some in the idea here.

  9. Currently, when a client clicks on "Ask a question" when viewing their invoice. This message is sent to the staff members personal email that created the contact in Xero rather than the delegated email address the organisation has selected in Email settings.

    What if the staff member no longer works at the company or these emails are being missed as they are not sent to the organisations delegated email?

    31 votes

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    10 comments  ·  Invoicing  ·  Admin →
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  10. When syncing invoices from Joblogic to Xero, they post straight to approved status - can a feature be added so they can be posted to 'awaiting approval' to avoid dating errors on the invoices?

    Thank you

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Parris, many of our applications have designed and built their integration with Xero themselves. They are best placed to engage with on any changes you feel could enhance your experience when integrating data from their application to Xero.

  11. The ability to mark any/all invoices as sent - even if using the copy/share function to send invoices to clients.

    Not all invoices are sent via email. A tick/flick box to mark off any invoices that have actually been sent via the copy/share function would be handy. There could also be another box that would act as a reminder to follow up after 'X' amount of days if the invoice remained outstanding, in the same sort of format that follow-up emails are automatically sent for payment reminder.

    26 votes

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    10 comments  ·  Invoicing  ·  Admin →
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  12. Be able to bulk-edit Branding themes, due dates, and Descriptions, assigning projects for invoices

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Yumei, a few different bulk requests in the one here. 

    In terms of branding themes when you say you'd want to bulk update branding would this be detail within your branding themes, or the branding applied to invoices in Xero? If the latter, perhaps you'd find setting a default from your Contacts record a useful way to edit this? 

    We try to keep individual ideas separate so our product teams can get a good understanding of exactly is being asked, and others in community know what they're voting for.

    You'll find existing ideas for some of your other points below, that you may like to join and vote for. 

  13. Currently, while raising the invoice, it is not possible to show the project names in the invoice above the works done. The works indicated in the invoice should be linked to the project and this project name should be shown in the invoice.

    76 votes

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     ·  26 comments  ·  Invoicing  ·  Admin →
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  14. Had to switch back to Classic INVOICE again... Because new INVOICE does not work...

    Auto tax rate for us in the US can be a good feature if implemented with smarts... That seems to be a big IF... Some of us do business internationally. So not all our invoices are for US based customers.

    Creating an invoice for a customer in Germany... !!!Unable!!! to complete the INVOICE because Auto tax rate insist I have to have a state for it to work???

    IT IS IN GERMANY... No state required and being outside of the US Auto tax rate should recognize…

    2 votes

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  15. Sales overview should include an option to view credit notes only (appreciate that this can be done by sorting on amount and looking for negatives) but would be nice if there was a one click option to show credit notes only

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Good to know you're aware of how you can get a view of your credit notes for now. This isn't something we have direct plans for at this stage, but we'll track the interest from community here and share if there's any progress.

  16. 1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  17. Hi Kelly, could we have approve + email plus add another invoice on the same option drop down please, saves soo much time 🙂

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for the suggestion! I've made sure to pass your feedback on to the the team, we don't have any immediate plans for this but will be good to build the interest of this here and I can keep you updated if any plans are made. 

  18. When generating quotes or invoices in foreign currencies, the amount should get automatically converted based on the current conversion rate. At the moment this needs to be done manually as the system just changes the currency without actually converting the value. This can be quite tedious if there are a large number of items or prices in an invoice.

    5 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  19. When a sales invoice is created, when you get the message Invoice saved, please also displau the new invoice number, so that is doesn't need to be looked up.

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  20. Allow autopay to be applied to a group of recurring invoices, rather than having to enable it on individual invoices. This would be useful for turning Autopay on for a number of invoices for the same customer or turning it on for a number of invoices for different customers.

    2 votes

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