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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. Currently, in the Automatic Sequencing setting, the invoice & credit note share the same number sequence. However, for tracking purpose, we prefer to have a separate number sequence for credit notes. Therefore, would like to request an additional 'Next Number' field for credit note, which can come with an option to share or not to share the number sequence with invoice.

    41 votes

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    12 comments  ·  Invoicing  ·  Admin →
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  2. Set a particular contact field (e.g. account number) as a mandatory field, so that an invoice cannot be issued without that field having been added to the customer account.

    9 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  3. Seems a lapse in the system that you cannot send invoice reminders for over 60 days + for outstanding invoices
    We have clients that still owe us money after 60 days and we have to manually review and resend, rather than the system just picking up that any invoice is outstanding / overdue and sending a reminder automatically
    Would be nice if the system could just send an invoice reminder to any overdue invoice.

    16 votes

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    5 comments  ·  Invoicing  ·  Admin →
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  4. Hi,
    Currently Xero restricts the export of Invoice / Bills to 500 rrecords at a time.

    We, I am sure like so may other Xero users are a small value per transaction - High Transaction number enviromment and therefore even if one filters on date range for one day, the number of invoices are in excess of 500. This also means that we are unable to append files for one day at a time.

    My I request Xero to remove the restriction on the number of records while exporting Invoice / Bills transactions please.

    Please keep me posted on the…

    20 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  5. Batch Deposits: allow adding over-payments and pre-payments to a batch deposit from the Invoice > Awaiting Payments tab.

    Currently a bank deposit that includes over-payments or pre-payments will not match recorded batch deposits because over-payments and pre-payments cannot be added to batch deposits. This causes a lot of wasted time communicating with client accounting staff to understand how to reconcile the variances.

    63 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  6. It is all too easy to accidentally upload a batch of sales invoices to Xero from the wrong period. It can then take absolutely hours to delete these as Xero does not have the functionality to remove these en masse.

    251 votes

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    91 comments  ·  Invoicing  ·  Admin →
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    Hi community, thanks for sharing the challenges you face around deleting invoices.

    Right now in Xero, invoices with a Draft status can be deleted in bulk from the list view - simply select the invoices and you’ll see an option to Delete at the top of the list.

    We understand that for many in the thread here you’re referring to the ability to bulk remove invoices that have an approved status(bulk void) and I have just updated the title of this idea to better reflect this.

    This isn’t a feature we have planned at this stage, but maybe something we explore longer term as a possible enhancement to the list view. For the time being, while not within the product for those with more technical resources there’s capability via our API that you may like to consider.

  7. Ability to have the invoice description on statements sent to customers.

    68 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback on the thread. Though not useful for all, we did bring attention to the reports that could help some people in the forums here. 

    We'll continue to consider this and other ideas for customer statements as the platform evolves. 

    Again not a full resolve but another option that could be handy for some is the inclusion of the Outstanding bills link when sending individual invoices to your customers. Through this, persons of a contact will be able to view and get detail of the invoices they have outstanding with you at any given time. 

  8. Please Please put the option to see what branding theme is on the invoice on the DRAFT invoice page -- If you have 50 invoices in a batch with different themes its a nightmare. And then also Step 2 - PLEASE link the email template automatically to the branding theme. It would make our lives much simpler. We process many invoices in batches with two different themes. Not having the ability to even see the branding on the draft page is crazy. How hard can it be to put that field up as a display item - You have others…

    11 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  9. The option to manually or automatically create an overdue statement for late paying customers

    336 votes

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    53 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

  10. QR Code on Invoice that goes to same web location as the 'View your Bill Online' link on Invoices.

    Currently, a Xero Invoice can have a link displayed for easy/direct payment by customer.

    I would like to see the option to include a QR Code, embeded within the EMAIL sent to customers, and on the PDF attached to the Email, that translates to the same link, allowing for easy payment of printed invoices at time of delivery.

    Great for 1st time customers, Pay on Delivery or COD customers.

    14 votes

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    4 comments  ·  Invoicing  ·  Admin →
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  11. To receive a notification when customer has opened or read quote or invoice. That way you know they have been received and there is less emphasis on following up.

    45 votes

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     ·  21 comments  ·  Invoicing  ·  Admin →
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  12. Ability to add bigger better quality logo's at the top of the body of invoices sent as emails.

    132 px x 37 px ends up so tiny and always blury (I have tried all formats but some sort of extra compression is going on in the backend. Don't look so good for us graphic designers ;-)

    ps: screen shot attached so you can see where I mean, designscope logo always blury :-(

    63 votes

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    22 comments  ·  Invoicing  ·  Admin →
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    Hi community, happy to provide an update to you all here. As some may have already started using - we've introduced our invoice template editor which is currently available to all NZ, AU, UK and US organisations and soon to be with all other regions.

    Along with a slicker, smoother experience being able to customise and personalise the look of your invoices this new standard branding option has no restrictions on logo resolution or size. Find out more about this feature on Xero Central.

    I'll be back to confirm once this has been release to remaining regions!

  13. Discounts - the ability for the discounts in sales to be allocated to an expense account rather than distorting sales figures. At the moment each line item has the cost of the item then applies say 10% discount equals net which then is allocated to the sales account. I would like the option to allocate discounts to an expense called discounts given so that we can track and show the correct sales figures. By distorting sales figures you could be affecting calculations like WET. other programs allows you to setup discounts given & taken and freight even.

    30 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  14. Ability to upload changes to existing invoices via csv.

    Currently - When uploading a list of invoices that already exist, Xero will not allow the upload to continue. This feature would mean, that for any invoice that exists already, Xero would prompt the user whether they would like to update changes for existing invoices or not.

    Purpose example - For invoices that need to have changes applied, for example amending the due date to an agreed revised payment due date. This change would enable the user to bulk update instead of needing to open each invoice manually and edit each…

    97 votes

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     ·  21 comments  ·  Invoicing  ·  Admin →
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  15. I would like for there to be the option to add a minus figure into a sales invoice in the Xero App - the same as the browser version.

    28 votes

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     ·  19 comments  ·  Invoicing  ·  Admin →
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  16. Ability to default a customer for sending via e-invoicing

    70 votes

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     ·  30 comments  ·  Invoicing  ·  Admin →
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  17. Allow credit notes to be created for contact groups in the same way invoices can be.

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  18. Invoice - ability to edit Terms & Payment Advice on each individual invoice for each customer

    8 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  19. It would be great if the placeholder format can be customised:

    i. with all capital letters

    ii. date format "01/01/2023"

    iii. with "JAN" instead of "January"

    iv. with "23" for 2023

    11 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  20. It would be great to have the option to email a customer invoice as a csv or pdf or both. We are getting an increasing number of requests to send the csv version of invoices for our customers and this is currently quite a manual process to email the exported invoices.

    7 votes

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    3 comments  ·  Invoicing  ·  Admin →
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