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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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829 results found

  1. Customer Statements - the current statements show payments allocated to invoices. This is confusing for customers who make part payments. Can Xero please bring in an option to not include payment allocations as our customers only want to view their statements by looking at the amounts they actually paid, not the break ups

    31 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Appreciate wanting to see a direct option within customer statements that exist in Xero. 

    An option here would be to run the Customer Invoice Activity report where you can filter by Source to remove payment type sources such as 'Receivable Payment'. Once set up this could be saved as a custom report to be run with your filters at any time. 🙂

  2. We use the search facility when trying to locate a previous invoice from a customer but the search doesn't show a summary of the items ordered (the "description" column) so could you perhaps add the "description" column listing into the search results when the down arrow is pressed that currently only shows the date and payment total. We find we need to go through so many invoices just to find the one which has a certain "product" customer ordered.

    67 votes

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    23 comments  ·  Invoicing  ·  Admin →
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  3. Ability to delete invoices permanently in Xero.

    Purpose: To make the lists of invoices looks cleaner, as the voided invoices will not be listed there. Especially for the ones that’s created accidentally.

    193 votes

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     ·  29 comments  ·  Invoicing  ·  Admin →
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  4. Email template - option for insert placeholder for GST exclusive amount ('Subtotal' amount).
    At the moment, I can only do the Total amount, which includes GST.

    15 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  5. To have an account overdue notice pop up on invoice screen once customer name is entered. If a customer has an outstanding account - the reminder and amount overdue to pop up as a bit of a warning to the owner whether they should be continuing to do business with this customer, or at least until the account is settled. (I believe reckon account have this feature available and at my previous employment we found this to be most useful)

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  6. I often collect cash payments that I then create invoices for, rather than having to click on Approve then click on Add payment, it would be great to have the option to Approve and add payment in one click.

    16 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  7. When raising an invoice, add the functionality to 'select all' lines, to add to assign to a Project.

    When creating an invoice, even from within a Project each line has to be manually assigned to a project.
    Even if an invoice is copied from a previous one from within the project, the project information is not copied over and each line has to be assigned individually.
    This is very onerous, especially when there are numerous invoice lines.

    When actions are taken from within a Project, Xero does not seem to carry this information through, which is very poor.

    44 votes

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     ·  15 comments  ·  Invoicing  ·  Admin →
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  8. When you import a tax invoice file you get to select when the invoice amount are either Tax Exclusive or Tax Inclusive.
    The default radio button option is always set as Tax Exclusive.

    It would be nice to be able to change this default setting so that the default option can be set to tax inclusive. I know it's a minor thing and while it might not save a lot of time, if all of your tax imports are GST inclusive, having the option to have this set as default so you don't have to remember to change it would…

    5 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  9. Current size limit of attachments able to be sent with invoices is 7MB.
    Businesses that are required to send PODs with their invoices and that are photographs of the POD's reach the limit of the attachment size after 2 or 3 photographs.

    Email limits at the moment through gmail, outlook etc are around 20MB+ so there is a work around, however makes it much easier and more streamlined to send via Xero.

    10 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  10. To be able to bulk download invoices for a client or multiple clients.

    With also the ability to filter to all invoices, paid invoices and not paid invoices.

    19 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Hi team, as mentioned in my last update this is already possible with the option to export invoices as a CSV. This will download your invoices with the detail in a CSV format that could be used for some of the purposes described here.

    I want to be open that we don't have any plans at this time for enabling a download of multiple invoices at a time as separate PDF documents.

    While the idea will moved to Not in pipeline voting will remain open, and if it does pick up traction from the community we may revisit.

  11. We would like to indicate a specific percentage of retention money held by our client on our sales invoices to them. This retention is then payable to us after a specific amount of months.

    We also need a way to keep track of the total amount of retention held by a client

    55 votes

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    18 comments  ·  Invoicing  ·  Admin →
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    Hi community, in lieu of having a direct feature for this I wanted to highlight the option shared earlier on in this thread (Thanks Peter!) for those it may help.

    As mentioned, currently you could enter a separate line on the invoice, with a negative amount for the retention value, and code this to a 'customer retentions' account in the Balance Sheet. You could also add a comment in the Description field, indicating the cumulative retention value.

    The Account Transactions Report can then be used to manage the values being carried forward. 

    Being open, this isn't something we have planned for development at this time, however we'll continue to gather the interest here, and if there's any changes we'll let you know. 

  12. There should be an option when refunding money to customers, that we can export the file for internet banking processing?

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  13. There is no reason to have a limit of 15 Custom DOCX Branding Themes (when those are needed to be used as RCTI). Organisations that issue RCTI do so for many clients so why limit it.

    25 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    Hi community we appreciate your feedback on the limitations of branding within Xero right now. While we are looking into improvements to branding and simplifying how customers customise their invoices, we don't have any plans at this stage to increase the # of branding templates that can be set up in the short term.

    In consideration of those in the discussion who's workflow consists of creation of recipient created tax invoice, Xero does not currently have a feature to directly support these transaction types, however we have an idea specifically for this that you may be interested in adding your support to. This is not something we have plans for right now, but we are watching the feedback for this and will share if there's any updates, there.

  14. Bulk download of invoice PDF files (not export csv)

    Currently after doing a search, what I understand the current process is:
    - Going under Paid / Unpaid tab under Invoices
    - Checkbox all and select print
    - But this clumps ALL the invoices into a single PDF file instead of one file per invoice number
    - Using an online tool to split the invoices. If your invoice is more than 1 page long, you'll need to manually merge them back.
    - Alternatively, manually clicking each invoice link, hitting the Print PDF button. Going back and repeat every invoice.

    What I…

    34 votes

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    15 comments  ·  Invoicing  ·  Admin →
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    Thanks for stepping out the process for others here, Vicky. You're correct in the way this currently works. 

    It'd help when sharing back with the team if you could share more detail of why you'd like the ability to export in bulk but create individual files. What would this help your business do? 

  15. Please enable the Microsoft Word function SKIPIF for use in docx invoice templates. Currently, we can use the "IF" function in customized invoices to skip item records according to its ItemCode, but as noted by another user in the Microsoft Office discussion, a blank row will still appear for records that meet the filter test. Read a detailed discussion of the issue here: https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-word-mergefield-code-to-skip-certain/3414ecba-e0c9-46aa-90bb-b5a205d25f5a?page=1

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  16. We have our own PDF invoices we send our clients and much prefer these over the automatically generated Xero PDF version of invoice. I know we can upload these into Xero when in classic view but are these the PDF invoices sent with Automatic Reminders when selecting "Include the link to the invoice PDF" or is it the standard Xero PDF invoice that is sent? If not can this please be added as we much prefer our own invoices as much detail goes into them and we are not happy with the overall look of Xero PDF's. We have tried…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  17. Requested that Xero pull the project names to put on invoices. The information is already entered, would be a big time saver to auto-populated to project name on an invoice rather than manually typing it in

    14 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  18. 9 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  19. Customer Name / Customer Account number - To import invoices the main criteria for the import file is the customer's name. We work with properties where the owner details change on a regular basis and we use the account number (which is also the erf number) to process invoices. Can a it be changed to give users the option to either use the account number or name as the main criteria for the import file instead of just using the account name.

    16 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  20. Ability to create a separate proforma invoice function which allows you to make part payments against the proforma invoice, before being able to convert it to a sales invoice.

    Purpose: Users can easily manage part payments before sending their sales invoices to their contacts.

    148 votes

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    37 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for continuing to raise your needs in proforma invoicing with us here.

    Atm, deposits can only be taken against approved invoices(powered by Stripe), and taking payment against quotes or draft invoices isn’t supported at this point.

    We understand that pre-invoice and proforma-style workflows matter for some businesses, especially where payment needs to be secured before the final invoice is raised.

    Earlier-stage deposit workflows is something we’re considering for the direction in this space, and we’ll share more here if that progresses further.

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