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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. So far I know Xero only have features of sending overdue invoice reminder to customers, but in absence of the feature I mentioned. This feature is good for the operation.
    The invoice overdue days could be set by us and automatically send the notification to our preset email address once the overdue day came. So that, our customer services staff can easily be notified all the overdue invoice and doing their followup tasks.

    3 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  2. I frequently create draft invoices to keep track of work to be billed. When I send the invoice (at the completion of a production stage for example), XERO keeps the date of the first draft invoice, which can be weeks or even months old. I have a setting of 7 days as due date. Clients then receive an invoice with a long gone due date, which is extremely confusing, if I forget to update the issue date to today. It would make a lot of sense if XERO entered the date of the issue automatically! Apparently there is no default…

    14 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  3. Customer Statements download to Excel

    208 votes

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     ·  57 comments  ·  Invoicing  ·  Admin →
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  4. For now there's a option to block issuing invoice for customer which exceed a certain credit limit. Can we have more options to block a customer, like overdue invoices etc.?

    13 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Appreciate there are more settings that you'd like to expand the use of the Credit Limit for, Joyce. 

    In lieu of change in the direct feature atm, one way to prevent further invoices from being raised for a contact could be to set their limit to the amount of the invoice due which would stop all future invoices for the contact being raised.

  5. I want a payment report of invoice payments made into my bank account, the report would show date of payment, method of payment and actual .

    62 votes

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    24 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea, and sharing how an invoice report which includes the account, date paid, method of payment would be useful, Donald.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We will keep an eye out on the traction this idea receives in the community. Thanks

  6. Right now it's not possible to run the statements for a contact having different currencies. The statements will show the outstanding amount owed according to the default financial setting currency of the contact. It would be nice if we invoice a customer in different currencies to be able to produce one statement showing the balance even if it convert the other currencies to the default currency. Or produce different statements selecting the different currencies each time without having to go change the default currency in the contact each time.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  7. To add total amount on invoices to show as word form, instead of as numbers.

    Purpose: For person who like to issue cheque, they can follow the wording amount on the sale invoice

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  8. In original invoicing the Chrome CopyTables extension worked to copy the data from the invoice into Excel for creating pivot tables; that feature doesn't work in new invoicing. We work with multiple vendors on a single project and it's significantly easier to place those orders by copying the tables from Xero into Excel and creating a pivot table. If the base code can't be adjusted to work with extensions like that than being able to export an invoice as a CSV would be helpful.

    1 vote

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    1 comment  ·  Invoicing  ·  Admin →
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  9. I normally send invoices to the main accounts email address and the person who actually ordered the service to let them know work is completed and invoiced. This was well supported in classic invoicing with a drop down list of the previous 6 invoices enabling to easily pick the appropriate person who ordered. This feature is not available in new invoicing and it is time consuming to search email address of the ordering person and copy to new invoice email, if this feature can be reinstated will be appreciated!

    17 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  10. Be able to send a remittance for a future payment. Currently you can only send remittances a day after the payment has been made when the bank feed has been updated. We have suppliers who wont process our payments without a remittance meaning we run the risk of our account being stopped or alternatively we have to generate a remittance using word which is just duplicating work.

    You should be able to generate a remittance for any payment set up and not have to wait 24 hours after the payment is released form the bank account.

    16 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  11. Integrate with Shortcuts Software CRM/POS and aGlow membership software program.

    (Beauty industry.)

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Emma, we have a developer community that's best to share requests for integrations through. Being open, we don't generally build integrations ourselves however Xero has an open API that enables interested parties to build an integration with us if they choose. I'd recommend approaching aglow to see if this is something they interested in, and you can share our Developer Centre with them that has more information on this process.

  12. When on the awaiting payment tab for invoices - having a small notes section visible so you don't have to go in and view each invoice to see if there are any notes. For example if an invoice is dispute and the payment expected date isn't known it would ideal just to see it at a quick glance.

    23 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Hi all, thanks for supporting in this idea. For the time being this is something we're continuing to keep a eye on and track interest in, however there are no plans for adding notes to the Sales invoice lists for the time being.

    I'll share if there are any updates around this with you all here.

  13. Xero calculates tax per line based on the total tax value of all components then rounds this figure. It is later split between tax components.

    Xero should be calculating the sum of each tax component rounded for each line item.

    Image attached shows how Xero calculates a different value for two equal tax components due to this simplistic method it is using to calculate tax. What is the point in having the ability to set multiple tax components if this is not taken into consideration when calculating the total tax value per item.

    2 tax rates, both set at 9%…

    5 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  14. It's not possible for customers to update their own email address eg if we send an invoice or statement to an old email address and they want to change it. Would be good if customer could update it and we just verify it. Or some kind of automated form they get to speed updating it.

    6 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Appreciate how enabling your customers to update their own contact information would be helpful and save steps to keep accurate information and interact with your customers.

    We don't have any direct plans around this atm, however we'll continue to track the interest this idea builds through the community and share if there are any updates.

  15. It would be great if there was a feature to display conversion details for invoices that are entered in the base currency. ie - your base currency is GDP and it shows the conversion rate in EUR

    27 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  16. Add attachments to draft invoices in bulk. E.g add the same attachment(s) in a single step to multiple draft invoices

    31 votes

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     ·  19 comments  ·  Invoicing  ·  Admin →
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  17. Please add the invoice reference field when sending an invoice from Xero to Xero via a network key.

    5 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  18. It would be a huge benefit to be able to recall an email (with invoice attached) sent in error to the wrong client.

    An invoice has now gone to the wrong client and my manager will now have to have an embarrassing conversation with the competitor, due to my mistake.

    82 votes

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    26 comments  ·  Invoicing  ·  Admin →
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    Hi team, we totally get that mistakes happen, and the ability to recall an invoice sent in error would be handy. Hearing how this affects your workflow gives us important context as we review the idea.

    At this point, this idea isn’t on our roadmap. Part of the reason is technical: implementing a true recall feature would require extensive work. Once an email leaves Xero, it travels through external email servers outside of our control. Most email providers don’t allow messages to be retracted after delivery, so reliably recalling an invoice isn’t possible in the same way it’d be within an internal system.

    We’ll be sure to update this thread if anything changes.

  19. It would be great if there was a function to add a template including a business logo for the monthly subcontractor CIS payment certificates - like the invoicing templates.

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  20. Make the Customer Field AutoFill in new invoicing

    In the old invoicing - which by the way was must better and more reliable, the customer field would autofill if it was setup to autofill within the customer set up. With the new invoicing this field no longer autofills. Please Fix

    12 votes

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    1 comment  ·  Invoicing  ·  Admin →
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