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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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899 results found

  1. Why make credit notes so difficult to create?

    46 votes

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     ·  15 comments  ·  Invoicing  ·  Admin →
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  2. It would be great if you could automatically allocate prepayments to an invoice once the invoice has been created. Or at least receive notification that a prepayment exists so you can manually receipt it.

    We are experiencing that clients have made extra repayments (prepayments) but when the invoice is created and sent to the client they pay the amount on the invoice and the prepayments are still sitting in the system, meaning we then have to issue a refund.

    It would be helpful if the negative balance of the prepayment would sit under the clients name so when you are…

    12 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  3. When printing an invoice I would like to go to the customer's account and bring forward the balance that is on their account.
    And have this balance on a line above the net amount for this invoice, which would then add the gross amount to the brought forward value and have aline below the gross amount of the invoice, showing the total amount that they owe to date including this invoice.

    28 votes

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     ·  11 comments  ·  Invoicing  ·  Admin →
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  4. in the old invoicing, you can create a new Client Expense on the fly. You cannot with the new invoicing page

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  5. Addition option of show customer statement "actual" outstanding instead "as at" date.
    Eg, Our customer ABC need us to furnish a Outstanding statement that as at 30 June 2023, and there is 4 invoice unpaid. Happen that 15 July 2023the customer pay the 3 invoices only. Customer request us to send the statement show the 1 unpaid invoice dated 30 June 2023 but it still shows 4 outstanding, how can we show the the one unpaid invoice in the statement.

    Ideal additional option of show date 30.6.23 and show the one 1 unpaid invoice only. Kindly advice.

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  6. Currently you can add a bill / invoice without adding a invoice number or just typing a word or anything - example our debtors lady invoiced (Receivable invoice) a client and overwrited the invoice number (reference) to "Diesel R/Bay" so the invoice had no invoice number

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  7. Some larger companies with automated systems do not want reminders going to the same email address that the invoices go to. Doing this results in a duplicate invoice going into their system, which stops the payment going through as they then need to manually sort out what's going on. They have one email address for the invoice and another for reminders, to avoid that duplication.
    Currently, we need to leave the email address on the contact, then turn off invoice reminders and make a note to manually send reminders.

    67 votes

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     ·  18 comments  ·  Invoicing  ·  Admin →
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  8. Option to automatically apply or allocate existing credits to future repeating invoices. When the client receives the invoice, it will be marked as a PAID invoice because the credit has been already applied in Xero. But only if they choose to apply the existing credits instead of a refund.

    Purpose: Saves time in manually creating an invoice to apply for the credits

    66 votes

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     ·  30 comments  ·  Invoicing  ·  Admin →
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  9. PROJECTS if a client has multiple projects, can there be an option that you can bill all or some of these against one invoice.

    38 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  10. We require more than 10 email templates for our organisation, due to running multiple events and each needing a different message to go out with the Sales Invoice in the email body.

    Please Xero can you review this, I'm sure it wouldn't be too difficult to change!

    8 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Understand the restriction on the current limits and appreciate your detail in how this'd help you, Kira. Is there an ideal # that'd fit for your business? 

    This isn't something we have immediate plans for atm but good to know when sharing your feedback with product. 

    For the time being, you'll need to apply a base template and can adjust as needed when sending individual items from Xero. 

  11. A great new function in xero would be to copy several invoices to another client without merging them together. So that direct debits can be taken of varying amounts each month.

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  12. There is currently no option to print a packing slip from repeating invoices options.
    We need to be able to print a packing slip at the start of a hire before any invoice has been raised.

    9 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  13. We only want to pay the supplier/freelancer once our customer has paid for the service.
    Some form of link between a purchase invoice and the associated sales invoice to flag that the supplier can now be paid as the corresponding sales invoice was settled.
    Trigger something in the Due Date or even set up a payment so that it is easier to make sure we only pay once we have been paid

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Neil, just rounding back on your idea here again. We have a separate request for the ability to be notified when an invoice has been paid. Being good to track each part of the idea separately I'll slightly adjust the title of your idea for the first portion and you're welcome to join this other one for any updates around notification of paid invoices. 🙂

  14. Import data in at same Invoice number in multiple line but there is some negative amount need to included like deposit and charges etc

    3 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  15. Ability to have a format option for sales invoices.

    Purpose: To make sales invoices appear more professional.

    82 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Hi team, appreciate the feedback here and it appears there are 2 differing ideas being bought up here. This idea was originally started relating to the invoice branding theme. Being open, while we will look at improvements to invoice templates down the line this isn't planned just yet.

    More recent conversation appears to be related to the new invoicing send modal and formatting of emails sent from Xero. We have a slightly different idea those who are interested in this can join and you'll see I recently updated - While the tool bar has been removed from the send window, you can still use html tags to format and preview how these look in your email.

  16. In the app, it would be a huge timesaver if you could create repeating invoices. I spend most of my time in the android app and this is the one thing it's missing 🙂

    8 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  17. Prior to the last update the upstanding invoices on the sales dashboard used to show amount outstanding. After the update it shows the total of the invoice. This is misleading as it is not showing the actual posts sing amounts.
    I run a layby system in my shop and this new update although small is actually inconvenient as I now have to click into each invoice (many of my customers have various laybys ar one time) to see the actual outstanding amount vs total of the invoice.
    Don’t suppose you could change it back??

    6 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for your idea, Lanie. Appreciate hearing how this would help you and the need in seeing the total.

    We'll keep an eye on the interest from community in this. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  18. Entering multiple payments to an Invoice in Xero. Currently it exits the invoice when you enter a part payment in the payment section. I often want to enter several payments for cash received and card payment received on several days and have to keep going back into the invoice for each payment.

    62 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Hi team, thanks for your interest and sharing in this idea. We appreciate if you're making manual payments against an invoice and have more than one to apply, why you'd like to remain on that invoice, however we want to be open that this isn't something we have planned right now.

  19. Ability to filter draft invoices by Contact Groups.
    We have a large number of customers who are moving toward shared accounting services (ie: centralised payment of our invoices). It would be great to be able to filter draft invoices by the Contact Group, or at the very least be able to see the contact group with the customer name on the draft invoice screen

    15 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  20. In Xero a receivable invoice status is shown as paid whether it is actually paid or whether a credit note is applied to the invoice.
    Can a new status be added to show when an invoice a credit note is applied, for example "Credited".
    This will help identify actual payments received vs credit notes issued

    14 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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