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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1054 results found

  1. Addition option of show customer statement "actual" outstanding instead "as at" date.
    Eg, Our customer ABC need us to furnish a Outstanding statement that as at 30 June 2023, and there is 4 invoice unpaid. Happen that 15 July 2023the customer pay the 3 invoices only. Customer request us to send the statement show the 1 unpaid invoice dated 30 June 2023 but it still shows 4 outstanding, how can we show the the one unpaid invoice in the statement.

    Ideal additional option of show date 30.6.23 and show the one 1 unpaid invoice only. Kindly advice.

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  2. To have a column of back orders/negative items within the Sales Invoices.

    Purpose: Users can easily enter back ordered items rather than doing extra steps of adding 1 more item in their inventory.

    113 votes

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    41 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, I'm back again with more exciting news as we progress work for backorders in Xero!

    We're ready to share our solution with a small group of beta users to test and feedback. 🧪

    • If you'd be interested in taking part, it'll just take a couple of minutes to fill in this form📝

    Though we mightn't be able to include everyone that signs up in the beta, we'll make sure to share as we continue to make steps toward releasing this, here. Thanks!

  3. Our company's invoicing procedure comprises three steps:
    (1) invoice generation by our own custom software and also pushed to Xero through the Xero API,
    (2) direct debit payments manually added and processed via GoCardless (on their own website, not Xero's integration) for selected invoices, and
    (3) invoice reconciliation in Xero. This process is jeopardized when any alterations are made to the invoices in any of the systems (our database, Xero, or GoCardless), causing inconsistencies and the need for corrective credit notes.

    We primarily use our custom software for invoice generation and management (90%) and occasionally create manual invoices in Xero…

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  4. I would like to be link an email template to an Invoice Theme.
    I have two slightly different email templates that I want to be able to use for sending invoices depending on which invoice theme I am using.

    51 votes

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     ·  19 comments  ·  Invoicing  ·  Admin →
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  5. Invoice branding is only possible using Microsoft. Would it be possible to make this happen using Google OS also?
    I know there are hundreds of millions of Google users worldwide many of which will be Xero users since your software is excellent software.

    Thanks for listening.

    6 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  6. Add a payment link to quotations so clients can pay on a quotation as well as an invoice.

    Purpose: This would allow clients to pay on the quotation sent.

    42 votes

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     ·  16 comments  ·  Quoting  ·  Admin →
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  7. There is a difference between the functionality of new quote page and the old one.

    On the old quote page, when a new contact was entered and the quote was saved, you could then click directly on the contact field which was linked to the contact page. This allowed you to quickly add additional info (email address, phone number, etc). This made emailing the quote quick and easy.

    On the new form, after you save the quote the contact name remains in edit mode.... so you cannot click on it to get to the contact page. There is no link…

    59 votes

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    24 comments  ·  Quoting  ·  Admin →
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    Hi team, we appreciate your idea and interest for this here. We apologise it's been a bit quiet on our front till now, however I want to assure you product ideas continues to be a core channel for our product teams as they continue to plan their roadmaps.

    I'm pleased to share an update that this is a feature our product teams are currently taking a look into. As soon as there is further news on this to share I'll be back with another update for you on this.

  8. The ability to distinguish between invoices by reference and invoice number rather than client name which could be 100 different invoices under the same name.

    9 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  9. The repeating invoices that go to draft should have an option of saving for the next repeating invoice for that client. If you dont edit the invoice before it goes to draft eg: to increase an annual charge, then it does not save for the next time that repeating invoice comes up. Either that or give an option for a repeating invoice that has been delited to repeat again.

    8 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  10. Dear Sir/Madam,

    When I download custom xero template it has «PaymentImage» code.
    I would like to upload my own image different from Payment Service image to the bottom of the standard invoice same as logo, then I will not need to use a custom PDF template.

    Could you add this option?

    PDF invoices are not convenient as it requires invoice to have Sent status to print PDF. And no quick preview availiable, so no option to preview custom invoice prior sending it.
    I don't need saving every preview PDF invoice perhaps it can just open in a new tab without…

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  11. We need to be able to create a service docket via the Mobile app so that service crew can create and issue a service/delivery docket to customers when they are out doing the service. The packing slip option is not available apparently and, besides, its not the right name for what we do.

    5 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  12. Ability to create Sales Orders as well as Quotes and Invoices to make it easier to see what is on order but not yet completed and invoiced.

    69 votes

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     ·  40 comments  ·  Invoicing  ·  Admin →
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  13. The 'new invoicing' option automatically removes any leading carriage returns and leading spaces in the invoice description field.
    This did not occur in the classic version and wonder why it was introduced.
    To enable the details of the invoice to be easily read, it is sometimes necessary to separate line items on the invoice and to indent the actual description.
    Can this 'feature' be removed?

    14 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  14. Sometimes clients pays an invoice but then if a refund is issued from that invoice to the same client, in Xero there is no option to add a refund on an invoice, you can only add a payment.
    You can only add a refund on a CN but no always there is a CN available.
    When a company has multiple clients and there is a large movement of funds, refunds and payments it is very difficult to keep track of these and a suspense account has to be used and therefore be reconciled at the end of the year. Is…

    16 votes

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    Hi Sara, along with Credit Notes, there is also facilities for Overpayment and Prepayments. Would these commonly fit the scenarios in which you're describing here where large amounts of funds are transferred and perhaps a business overpays their invoices to the business through which a refund is then issued? 

    Bein quite a tied in feature to the payments model I want to be open that we don't have any immediate plans for changing this or adding a new type of transactions that would directly add refunds to an invoice. 

  15. It is far more common place and practical to set a give day of the week to send payment batches. I would assume that most businesses are not firing off payments every day of the week for every individual invoice (ie based on x number of days after invoice/bill date).

    That being said, I also believe it is far less common to be offering or to be offered payment terms of old (ie x days after EOM).

    It is and has been common place in our industry for more than 20 years, that suppliers provide payments terms of x days…

    7 votes

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  16. 28 votes

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     ·  24 comments  ·  Invoicing  ·  Admin →
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  17. Can we include the Project field on the invoice summary screen - to help us manage whether a project has been allocated to an invoice but also manage potential duplicates.

    5 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  18. Just an idea that might help a lot of businesses.
    We generate a lot of invoices over the span of one month, the feature of bank rules are amazing, but ineffective if the payment is a overpayment.

    I would like to have a way for Xero to have a Global setting to auto allocate overpayments to the oldest invoice for customers.

    Currently overpayments will go to the customer account and just lay there until manually allocated to an invoice.

    With bank rules it will automate the process by adding payments as overpayments to the customer account and then auto allocating…

    22 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  19. We are a professional services company and use the quote feature to outline our objectives, scope of work and deliverables for a potential new project. As such, we use the summary window to enter all this information.

    It would be very useful for us to be able to resize the summary window to view a larger portion of the text. Some of our descriptions can run to several paragraphs and as such, the ability to review more text would be incredibly useful.

    I hope this can be implemented with some simple coding.

    Thank you.

    7 votes

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     ·  4 comments  ·  Quoting  ·  Admin →
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  20. It would be a time saver if copies of outstanding invoices were attached when emailing customer statements

    48 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    HI team, while it's not possible to include links to all outstanding invoices when sending a statement I did want to make sure you're aware of the option to include a link to Outstanding bills when emailing an invoice to customer. 

    From this link your customer will be able to see a total and the individual invoices they have outstanding to pay with you - more on this here 

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