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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1014 results found

  1. Occassionally a debit order fails/ bounces after a considerable amount of time, after the receipt has already reflected on a customer statement. In this case, I should be able to reverse the receipt without removing it from the Accounts Receivable account.

    For example, a debit order runs in March and bounces several weeks later in April, after the customer has received a statement.

    E.g. end of March they receive a statement showing

    Opening Balance 0
    Invoice 100
    Receipt -100
    Closing Balance 0

    When the receipt now bounces in April, their next (April) statement should begin with what the closing balance…

    3 votes

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  2. Ability to remove value from online quote. This will allow templated quotes to be used where a total value isn't used and individual pricing is set per task. Dependant on the job there are specific rates per brick etc. Which is calculated at the end of a job bet the rate is set at the start therefore we need people to accept our quote (rates) but the total (quantity) wouldn't be determined until job completion.

    2 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Hi community, while we appreciate your idea here we want to be open that we don't have plans for implementing this change any time in the near term.

    If you'd like to enter a quote with rates and no quantity an option could be to specify the detail of the calculation for jobs in the 'Summary' field.

    You could set up a separate branding theme to be used specifically for your quotes to alter which fields are shown, and when entering the amounts you'd use the Price field to signal the rate and leave the Qty. field as '0'. This means you'll still have a price set per line of your quote but the total amount of the Quote would be '0' and determined at the completion of the job when you copy the quote to an invoice and enter the Qty.

  3. Apportion payment to specific line items on invoices. This would allow you to choose where to apply the payment, making it possible to have invoices with multiple payments to have the sales taxed/no sale tax payment correctly and just not proportionally.

    32 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  4. Is there any way to have an invoice email that is generated automatically based on the 'Item' (business > products and services) record selected from within the Invoice?

    We send invoices specific to individual contractors each month. These contractors ('Item' within invoice) have unique purchase orders and work order numbers that remain constant each month.

    Currently the email generated is a generic email which does not automatically populate the purchase order / work order number.

    Is there any way Xero can create an email template per 'Item' (business > products and services) record to minimise our risk of error and…

    2 votes

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     ·  0 comments  ·  Admin →
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  5. Invoice - Change voided invoice date

    Ability to adjust the void date for a previously voided invoice.

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  6. Xero app should have the option to slide up or down line items in quote & invoice

    4 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  7. Invoice reminders do not work when generating invoices in a third party app that pushes the invoices across to Xero.

    This is unhelpful when the integration is otherwise seamless.

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  8. It would be great if Xero could automatically attach the remittance advice to each invoice after making a batch payment?
    This would save time when we get queries from suppliers as to the status of their payments, rather than searching for the batch remitttance and emailing it to the supplier again, it can be easily found as it will be attached to the paid invoice.

    8 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  9. Ability to edit the unit price and quantity of both paid and part-paid invoice.

    Purpose: Users can easily change the unit price and quantity, especially when their customers often ask for these changes.

    40 votes

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     ·  14 comments  ·  Invoicing  ·  Admin →
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  10. The PayPal data feed imports dates from UTC, as is.

    For example in Australia there is a fairly large window each day where transactions will be imported and appear to have occurred the day prior. For other timezones it's likely the opposite.

    In my eyes this is an outright bug/lazy coding. The response I received from support tells me they are aware of the problem, but it's just a known quirk! They suggested adding a manual adjustment to fix the balance when required. Ugh, I would feel dirty doing that, lol.

    Essentially the only place the PayPal feed is always…

    2 votes

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  11. Please can we have the functionality to add more than one gocardless account to one organisation? We have a client account where funds are directed to a trust account under one account and then our normal gocardless account and would be great to be able to include both sets of transactions (at the moment we have one linked and the other is updated manually at the end of the month.)

    4 votes

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  12. The online invoice sent to customer (not the PDF) and invoice in Xero only show the Item description and not the Item name or Code, this is not right as it means if we add personal details to the item on the invoice it isn't possible to tell what the item is without doubling up the Name in the Item description

    3 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  13. There needs to be the option of including the sales tax lookup feature on repeating invoices. All of our subscription based monthly invoices are taxable in states where we have met the Nexus guidelines and therefore we will have to begin manually creating each invoice on a monthly basis which is extremely time consuming. It's hard to believe that this issue has not been raised before.

    7 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  14. We have had a number of issues relating to modified invoices / documents within Xero. It would be great if there is a way we can setup alerts or email notifications each time certain documents are modified such as invoices or figures on forms etc. This would allow our Financial Controller to oversee all changes made on a global level.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  15. Line items on a remittance. When making a batch payment the remittance should show a breakdown on the invoices paid with refernces, not just the total amount paid.

    36 votes

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     ·  13 comments  ·  Invoicing  ·  Admin →
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  16. When allocating a credit note to a customer invoice we need to be able to report on this event and no date is stored at the point of allocation.

    In the current system you can see credit notes allocated against invoices only when in the documents as a credit note displays similarly to a bank payment. You can to an extent identify credit notes allocated against invoices by running reports against the Accounts Receivable ledger, filtered by source 'credit note allocation' but you cannot filter this in any way to see recent events. The date of the allocation is deemed…

    7 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  17. Since the new quote format was launched, we are no longer to insert a blank line in our quotes at the beginning of a new item. Previously, this allowed us to space out the quote a little so it didnt look too jumbled and allowed us to space the quote neatly over two pages instead of just having a line of a quote on the second page if it didnt all quite fit on the first. Please put it back to how it was and allow us to insert blank lines at the beggining of an item.

    24 votes

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    6 comments  ·  Quoting  ·  Admin →
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    Hi all, upon revisiting here we'll re-open this idea. 

    As you may have found - While possible to add a new line and drag & drop this to where you'd like it to sit in a quote. Once saved, blank lines that have no data in any field will disappear and lines with detail will condense. 

    Apologies for the earlier misunderstanding and we appreciate those who've feedback on the idea here too. 

    There aren't any direct plans for changing this behaviour for now. We have a keen eye on the interest here so please add your support through votes and importance. 

    For the time being, if you'd like to add a blank line in your quote you'll need to enter a character in the description field of the line - This could just be a hyphen or full stop 

  18. It would be great to be able to choose which headings are visible on the default invoices view. There are some customisable reports which allow you to run a report with your preferred view. But for others such as repeating invoices there are no options.

    Our company has different teams, so for these it would be good to customise the column headers, to show the contact groups the client belongs to. This would allow us to forecast what upcoming invoices are due for each team, so that they can allocate resources accordingly.

    Ideally the following would be helpful
    1) the…

    19 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  19. To include invoice link in column fields when exporting invoice details.

    Reason: During times of audit, we will need to extract the invoices and it has to be done 1 by 1.
    With this function made available, we are able to provide the links to the auditors in 1 click of a button.

    14 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  20. Businesses need the ability to provide customers with itemized receipts so customers can process their insurance claims/tax deductions etc.
    Xero currently does not allow this - and it is very frustrating.

    1 vote

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