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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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72 results found

  1. Could you please consider adding the feature of adding and processing auto superannuation payments from each finalised payrun (eg button next to "File" that would prefil the contributions in the payrun and further to authorisation). A number of clients are asking for a payday super feature, and adding this feature directly from the payrun will minimise the number of "clicks" and processing time. This also would be a hot topic if moving to compulsory payday super.

    39 votes

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    6 comments  ·  Payroll  ·  Admin →

    Hi everyone — thanks for your feedback on making superannuation payments directly from a posted pay run.

    We’ve recently released an update that lets you start a super payment directly from a posted pay run. After you post the pay, select the Make payment dropdown and choose Pay superannuation to jump straight to creating your super payment.

    You can find general guidance on paying super here: Process automatic superannuation payments.

    We appreciate your input, it helps us keep improving the payroll experience.

  2. I currently pay for the Standard Plan (15/month) plus Payroll (5/month) and use it for 2 payroll users.

    Under the newly unveiled pricing plans my business has been completely shafted.

    In order to use Payroll at all, I need to upgrade to the new Grow plan (33/month), already an increase of 13/month. But on top of that, that isn't even enough because you're restricted this plan to only 1 payroll user. So actually I have to jump all the way to the second from top plan which is the Comprehensive at 47/month.

    This is a complete joke.

    This shift in…

    83 votes

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    32 comments  ·  Payroll  ·  Admin →

    Hi team, sorry a little late off the mark updating you all here. We'd like to confirm that, the changes mentioned in my last post are now live and implemented across existing and for any new customers adding an organisation or moving plans.

    In UK you can now add individual employees to Payroll on Ignite, Grow, and Comprehensive plans for £1.50 per employee per month (Ultimate will remain at £1). For Australia payroll is once again included in all Xero business plans, offering more choice and flexibility when it comes to paying yourself and employees, and making it easier to keep up with compliance obligations. On Xero Ignite plan you can pay one person(as you could with Starter), and two people on Xero Grow (as you could on Xero Standard). You can also process automated super payments on both plans.

    We appreciate the importance of flexibility in payroll to our…

  3. Would be easier for employees & team leaders approving leave if annual leave is able to be requested in days and half days. Or to have the option to select either days or hours when requesting annual leave through the Xero Me app.

    It's the most common complaint I hear from our employees that it would be way easier if they could just put in 1 day instead of working out the hours they want to take off.

    30 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi all, thanks for your patience with this. We've now rolled out this feature to 100% of NZ Payroll organisations.

    If you haven't yet, you'll be able to convert your employees leave to be calculated and displayed in Days. Take a look at our support article on how to manage this change.

    Thanks for your continued support and letting us know what matters most.

  4. I hope that there's separate columns for date and employee name as seen in the previous report as it's totally useful when summarising data for various period. For instance, when generating the old report, it's completely quicker to use the pivot table and other excel formulas to calculate the total hours work and the corresponding cost in a certain period and prepare a comparative report for various pay item/period and employee using the old payroll activity detailed report. It's a single payroll report where all the relevant information is included.

    32 votes

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    17 comments  ·  Payroll  ·  Admin →

    Hiya team, thank you for sharing your feedback and letting us know the detail and why this is valuable to you. Based on feedback we received on the Employee name and Date columns the team have just released an update to the Payroll Activity Detailed report to include Employee name and Date as separate columns in the report and these will now show by default.

    This will help as noted when exporting and using the data for further analysis outside of Xero. 

  5. The new Grow subscription only allowing for one employee is really tough for accountants operating in the micro-business space, as many of the small businesses that I have been working to get onto Xero are either married couples or two business partners who need exactly two payroll employees, with no intention to grow beyond that number.

    Having to jump from Grow to Comprehensive just to add a payroll user is prohibitive for a lot of my clients, and knowing that this is the case is stopping me from recommending Xero as a product where it would have been a no-brainer…

    7 votes

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    2 comments  ·  Payroll  ·  Admin →

    Thanks for sharing your thoughts with us here, community. We know this is important to you and are pleased to share based on feedback we made some changes.

    Payroll is now included in all new business plans (Ignite, Grow and Ultimate). You'll be able to pay one person on Ignite, and two people on the Grow plan.

    I want to confirm that these changes are now all live and available for you to make use of. See more of this on our blog.

  6. Annual leave needs to be able to be shown in days/hours on payslips and not in weeks as it is very hard and confusing for the employees to work out exactly what their leave balances are. It also makes it very confusing when you are trying to work out if they are actually entitled to leave when doing the payroll as their leave could be in the negatives, but the accrued dollars show otherwise

    3 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi all, I wanted to let you know what we recently released an update to all NZ payroll organisations which allows you to have leave calculate in Days and Weeks.

    Once you've converted your employees leave balances to Days and Weeks the balances will show on future payslips as Days.

  7. 1 vote

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    0 comments  ·  Payroll  ·  Admin →
  8. Payroll Employee Contact Details would be good to see a column for terminated employee showing date left and employee number

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi everyone, we recently rolled out an enhanced Employee Contact Details report.

    This new report includes additional columns such as DOB, Start & Termination dates, and Employment Groups.

    We hope this report helps you with managing your workflows.

    Thanks again for supporting this idea and being the voice of change.


  9. Can you please post up instructions on how business owners can setup novated leases for their employees and also identifying the process where the vehicle is FBT exempt or subject to FBT. We have had a few of our clients ask why Xero doesn't provide much guidance regarding this issue.

    7 votes

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    0 comments  ·  Payroll  ·  Admin →
  10. We need sick leave to be recorded in days to line up with current NZ payroll legislation. 10 days sick leave. The current settings in hours only work for people who work the same hours on the same days. Anyone with variable hours or different hours on different days this does not work and manual accrual needs to be kept outside of payroll. Then leave balances need to be manually adjusted which is a lot of work. This has been an issue for many many years and would be good to get fixed.

    13 votes

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    4 comments  ·  Payroll  ·  Admin →

    Hi all, thanks for your patience with this. We've now rolled out this feature to 100% of NZ Payroll organisations.

    If you haven't yet, you'll be able to convert your employees leave to be calculated and displayed in Days. Take a look at our Support article on how to manage this change.

    Thanks for your continued support and letting us know what matters most.

  11. Add tracking into the payroll journal. We are wanting to record salary costs in the different departments we have set up

    1 vote

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    Completed  ·  0 comments  ·  Payroll  ·  Admin →
  12. We have grant funding so wages as well as super needs to be applied with the tracking code to acquit grant correctly. Presently, there is no availability to apply tracking codes against the superannuation, as well it is only available through timesheets for the wages.
    It would be very helpful if tracking codes could be applied directly with pay items in employee template (similarly like other software) so this can be applied when leave is taken also

    35 votes

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    5 comments  ·  Payroll  ·  Admin →

    Hi everyone, apologies for the delay in providing an update here. We appreciate the feedback on having Super and Leave to be automatically allocated to payroll tracking.

    In May 2025 we released an update to all AU payroll organisations which extends Employee Group tracking to Leave and Superannuation transactions.

    This means that going forward Leave and Superannuation costs will be differentiated by tracking categories.

    We hope this change helps you manage your overall expenses. Thanks for supporting this idea and paving the way for the future.

  13. Notifications on xero to alert you that an employees age has increased due to a birthday, as they may have hit a new age bracket in the wage rates and they could be getting underpaid if not noticed. Example - employee goes from age 20 to 21 this would mean that if they are on the 18-20 year old wage rate and they are on the £7.49 once they turned 21 they should then be on £10.18. so notification of birthdays would help keep you aware of age changes.

    124 votes

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    5 comments  ·  Payroll  ·  Admin →

    Hi team, this is now released!🎉

    We've recently updated Xero Payroll(UK) and now a new NI category will automatically be applied to a pay run based on an employees birthdate, and if they are entering into a new NI category. Helping to save you time from manually tracking and updating yourself. 😊

    Thanks for all your support and input via the idea here.

  14. Very recent change to the Payroll Activity Details report, now Units capped at two decimal places, changed within the last fortnight.
    This needs to revert to four decimal places, as that is what is allowed when entering your payroll. Why has this been changed as now, the Payroll Activity report is the only available report to use to check a payroll, is no longer of any use as it does not reflect the correct data entry.

    6 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi everyone, we appreciate your feedback here. Apologies we haven't updated sooner, as I can confirm that we made a change in July to the Payroll Activity Details report so it will now show 4 decimal places.

  15. Would be great if we could run a report detailing which staff have taken leave (annual, personal) during the period to confirm it agrees to leave entered in Xero Me.

    2 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi team, just returning to this idea, I've slightly amended the title and we'll move across to delivered.

    As mentioned in my last update, you can use the Leave requests report which will show the start and end dates, as well as units and dollar amount. It's also possible to run the report for all, or just specific employees for the period. 🙂

  16. The leave process is not flexible enough. Once a request is approved, it can't be changed - only declined which is incorrect. Need to be able to amend/delete after approved. There should be the option to book as days not hours as our employees have day entitlement, this should also be able to be shown on payslip as days remaining. Why also is the leave balance report not being opened to UK

    3 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi team, currently a user with payroll admin permission has the ability to edit approved employee leave requests, by going to the employees record, clicking into the leave tab, selecting the three dots where they'll see the option to edit.

    In regards to setting leave to be based on days this isn't possible as the earnings are based on hours, and cannot be set to days.

  17. Payroll>Employees>Leave currently has leave balances in days and dollar values, this makes it difficult to determine what the amount should be either way.
    As the dollar amount may change due to pay rises or an average applied as per statutory legislation, it would be better if all fields were hours based values. This would make it consistent and easier as a consumer to use.
    As a user, I should not have to be trying to calculate what the values should be and if something doesn't appear to be right, I should not need to contact Xero to find out how…

    48 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi team, we've recently released changes in Xero Payroll. As you may have seen you can now set up working patterns for employees to more accurately calculate employees wages and leave. While Holiday pay remains in dollars, Annual Leave will show in weeks and FBAPS Leave will now be shown in days.

    Just to note, Holiday Pay is not a one to one correlation to Annual Leave, however if you prefer to have leave in hours you could consider enabling leave in advance. You can see our article here for more information on managing employees leave.

    We appreciate your interest and sharing with us through Xero Product Ideas.

  18. HOLIDAY ACCRUAL SHOULDN'T TAKE A MONTH TO RESET
    We have holiday entitlement to reset on the 1st of April each year, however, the holidays don't reset until the 1st of May and after April's pay run.
    Please vote for all holiday balances to reset on the actual anniversary date.

    43 votes

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    11 comments  ·  Payroll  ·  Admin →

    Hi everyone, we're pleased to update you that these changes have been released in UK Payroll! 🎉 This includes the ability to set employee's leave to accrue based on a custom date of your choosing. Additionally, we've released changes based on the feedback here so that leave will now accrue on the first day of your annual accrual method.

  19. My suggestions is that automated super should be available if a Xero package offers payroll, like the starter package and the Standard package - its near impossible for clients to make direct super payments for employees (even for business owners themselves) without using this feature.

    With the increases in subscriptions occurring in September I think an upgrade with automated super should be tabled for the lower subscription packages.

    25 votes

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    12 comments  ·  Payroll  ·  Admin →

    Hey everyone, happy to be able to share with you all that payroll is now included in all business plans which also includes auto super as a standard feature. If you haven't already set this up you can find more information on this on Xero Central. We thoroughly appreciate all your feedback and sharing with us on your needs through product ideas here.

    If you have any questions about your subscription plans our specialists will be happy to help, and you can raise a case with them through Xero Central. 🙂

  20. Edited Leave request date sends a notification to the employee for the wrong date. We recently had an employee request an RDO for 19/07/2024. After discussion with the employee this date was not suitable because the employee was due to provide training to a customer this date so we agreed to change the date to the following week (26/07/2024).

    I then edited the leave request to be for the 26/07/2024 and approved the request.

    The employee received an email notification that their request for leave on the 19/07/2024 was approved!

    The employee then contacted me because they were confused and…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Thanks for raising this, Chris and apologies we haven't responded sooner. This was an issue that our product team picked up and I can confirm we released a fix so the date will now show correctly.

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