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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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  1. Xero permissions are all or nothing - you either have access to timesheets and expenses or you don't. As such, you get a lot of notifications about things that aren't yours to deal with. It would be good to have a little more detail in notifications, for example; "There is a new expense from Robert Smith to review" so you know if it's relevant to you or not

    2 votes

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    Thanks for sharing your idea here, Sophie. Atm our product team are working on a few changes for expense notifications - Once live there will be a few different scenarios for notifications

    • When an expense is submitted users with the admin or approver role will receive an email notification that an expense is awaiting approval
    • When an expense is approved or declined the user that submitted the expense will receive an email notification
    • Users will no longer receive notifications when they take an action on their own expense

    I'll let you know once these changes have been rolled out. But if there are other specifics in the notifications that you'd find helpful it would be good to hear these, too.

  2. The lack of warnings, pop ups or anything relating to accidentally finalising STP for the wrong financial year is pretty disappointing.
    I work on a large screen and didn't see the tiny little 2025-26 drop down menu top right. I've selected the employees to finalise and proceeded with the wrong year. At no point was there a warning, note, message or anything to bring light to it being the wrong year.
    Yes I know I should have concentrated more, yes I realise now the financial year is displayed at the top of the confirmation screen, but for something that has…

    1 vote

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    Thank you for submitting your idea and highlighting the key improvements you'd like to see. We have reviewed it, and now it's time for the community to show their support. Please share your idea with colleagues who would benefit so they can vote. Others can also now comment to provide more detail on how this could enhance their Xero experience.

  3. Allow users to put in mileage claims at a nil rate per mile.
    This would allow the invoicing team to pick up mileage to charge to clients that is not claimed by operational staff: for example, where operational staff have a vehicle provided by the company.

    4 votes

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     ·  1 comment  ·  Expense claims  ·  Admin →
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  4. The expense reimbursement function should include an option to change the submitter after the request has been sent for approval, rather than declining the request and re-enter just to be able to update the submitter name in case of 'submitting on behalf'

    Additionally, it should allow exporting the entered expenses into an Excel file to verify whether everything has been entered correctly. Currently, exporting is only possible once the request has been approved. This feature is especially important when there are numerous expense lines.

    Furthermore, the screen layout feels a bit cramped. Could the input fields be arranged in a…

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  5. Expense claims - Download all pdfs submitted by employees

    17 votes

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     ·  3 comments  ·  Expense claims  ·  Admin →
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  6. Currently, all our tracking categories are available to those entering expenses, however, the majority are not relevant to expenses (although they are required for invoicing so we cannot remove them from the list). We would like to be able to chose which items in the categories are available and which are not, just like we are able to with the GL accounts.

    3 votes

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    Hey Vanessa

    Thanks for submitting this idea on Xero Product Idea's.

    As you're aware, currently there isn't a restriction on which tracking options you can select when you're entering transactions and expense claims.

    We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  7. It would be good if you could edit some fields in an expense after it has been paid, without having to undo the payment and redo. It would be the the same as for Bills where you can edit some fields after they have been paid.
    We pay our bills in batches so to undo a payment means you have to undo a lot of payments and redo.
    The fields we would like to edit (like a tracking category, or unassigning an expense as billable) do not affect the payment details.

    11 votes

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     ·  1 comment  ·  Expense claims  ·  Admin →
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  8. It would make sense to rename "Mileage Claim" to "Trip KM's" or something like that.
    There are only 3 countries around the world that officially still use the IMPERIAL system (Miles). United States, Liberia, and Myanmar.
    It's a term that doesn't come naturally to the rest of the world.
    In the back of my mind, I feel that I need to do a "KM's to Miles" conversion calculation, for every trip entry. Even though I know that's not necessary.

    3 votes

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     ·  0 comments  ·  Expense claims  ·  Admin →
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  9. Mobile - photo
    When I quickly want to take a photo of a receipt using mobile, I have to go through several clicks from the Dashboard: Purchases | Files Inbox | Take Photo. Which is frustrating. Can't you put a button on the dashboard [Take photo]?

    5 votes

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     ·  1 comment  ·  Expense claims  ·  Admin →
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  10. It is essential to be able to add an Item code along with the Account on the expense claim. We are tracking item codes and reporting them to our management.

    3 votes

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  11. The sum and subtract function in invoices is a great feature; it would be great to use it in expenses as well. I often have to itemise a gross expense total into separate items with different VAT treatments. It would be useful to subtract the itemised line amount from the gross total directly in Xero rather than using a calculator.

    4 votes

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     ·  1 comment  ·  Expense claims  ·  Admin →
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  12. When using the xero me app to capture an receipt image to upload to an expense, the capture is much too quick, and does not allow enough time for the phone camera to focus. Also it does not support multi receipt capture.

    3 votes

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     ·  1 comment  ·  Expense claims  ·  Admin →
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  13. Allow submission of PDF expenses. We frequently see invoices paid on expenses in small businesses that come in by email as PDFs but need to be printed and photographed to upload the expense.

    1 vote

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    Thanks for sharing your idea about importing expense claims from PDF files.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    You might like to share this idea with any colleagues that this could benefit, so they can add their votes and comments too!

  14. When entering expense claims, the program should be set to retain the date entered in the last expense claim item. When catching up on accounting, it is cumbersome to be working on July in December and have to go back and change the entire date for each entry. I should be able to retain the last entry date on the next and simply be able to edit the day.

    2 votes

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  15. My Idea: Somewhere to enter a prepaid annual or longterm expense (ie Insurance) that can first go into a Prepaid Expenses asset account and then set to either expense at regular intervals until "used up" or able to manually expense as periods come to a close. This manager would help keep track of all prepaid expenses in one place and would keep a running balance for each item. Viewing options would include being able to filter/sort by item (ie 2023 Insurance Premium), or by type (ie software subscriptions) or by expense account (ie Insurance Expense).

    5 votes

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    Hi team, while we don't have a direct feature that would automate the entire process, there is a way to record and do this in Xero.

    You could set up an account for the expense in your Chart of accounts, and reconcile the original payment to this account. You could then set up a repeating bill or invoice template to auto generate and you'd make payments on it to the same account to reduce the balance over a period of time.

  16. I have been a customer for over 10 years.

    ☹️ You have taken away above feature in the Xero App which I rely on very heavily. I am bitterly disappointed about this. I need this back. Can you please reinstate it?

    14 votes

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    Hi community, while we appreciate you raising this with us here I want to confirm that there are no plans to bring back the 'I want to be repaid' option in the Xero Accounting app. This option was connected to classic expenses which has been replaced by Xero Expenses where we have a separate app where employees can submit these expense claim type receipts through. If you're not familiar with Xero Expenses just yet, you can find more on this and how to get set up through Xero Central.

  17. "Common Expenses" - fix product flaw.
    In Xero app, as follows:
    -Purchases
    - +
    -Add receipt
    -Tap:Categorise to an acct
    -acct list pops up with heading "Common expenses". 2 accts listed which I rarely use.
    PLEASE FIX : there is no way to edit the list of accts under the heading at the top "common expenses". See my screen shot

    2 votes

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    Thanks for sharing your idea, Tim. I'm just checking in with our team to see if there's any way you can influence the 'Common expense' accounts that are shown. Will round back to confirm with you here.

  18. Expenses, the Categories field should be wide enough to display the text on the website. Note that the mobile app works fine.
    Or there should be the ability to nest categories.
    As a web developer, widening the Categories field should be trivial. Apparently not according to Xero support....

    3 votes

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     ·  1 comment  ·  Expense claims  ·  Admin →
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  19. This is basic, if you want people to move to XERO make it easy to import data from existing systems. I have a huge amount of expenses to get into XERO and you can't use Bills because that is limited to 5 Bills per month!

    I pay for expenses so if the work around is use Bills import then remove the 5 Bill/m limit.

    8 votes

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     ·  4 comments  ·  Expense claims  ·  Admin →
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  20. When uploading an expense claim, Xero should auto populate data like date, organisation, amount to cut down on data entry and mistakes.

    Hubdoc has this feature, can this be applied to expense claims?

    1 vote

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    Appreciate you confirming that you were referring to this from the desktop version, Kelly. I'll re-open the idea here. It's not something we have plans on at present but will track this here, and let you know if any change i s planned.

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