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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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4 results found

  1. It is unreasonable for a team of 4 to pay an additional $35/month for this functionality, when it's not even used monthly.

    Coupled with the user experience issues with 'new' invoices, bills and manual journals, this company has lost the plot, I'm afraid.

    3 votes

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    Thanks for sharing your feedback on recent communications about retirement of Xero's classic expenses feature. We understand that familiar workflows are important, especially for customers who rely on them regularly.

    Classic Expenses is being retired as we complete the transition to the current Xero Expenses experience. We’ve supported both products in parallel for many years, but are now focusing investment on one supported experience rather than maintaining a legacy product alongside it.

    We’re committed to continuing to improve Xero Expenses so it better supports the different ways customers manage expenses, including addressing priority workflow gaps and usability feedback.

    While we appreciate and have shared your feedback with our teams, we don't have any intentions of continuing to invest and maintain classic expenses indefinitely.

  2. Regarding the upcoming retirement of classic expense claims.

    As a small business (independent contractor) on the Ignite subscription plan (provided via my accountant), I am concerned to see that that the modern Xero Expenses module is not included in my tier.

    Given that classic expenses are being retired, I would like similar expense-tracking functionality to be provided. As a small business on this plan, I would expect Xero to include at least a single-user Xero Expenses license within the Ignite subscription moving forward, rather than trying to force users to upgrade plans just for basic expense management.

    Xero appears to…

    1 vote

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    We appreciate your feedback Simon, this will be shared with our teams. At the moment, we do not accept ideas about Xero pricing plans or plan structures and cannot make commitments to ideas of this nature.

  3. Now again you are making functions harder for small companies. Not every needs multi employee expense claims. You are now removing the classic expense claims, and your suggestion is to raise a bill for each expense. I assume you will now remove the 10 bills cap on the base subscription? I cannot justify jumping up a subscription level, when it's just me requiring simple tools.

    1 vote

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    Hi Matthew, appreciate your feedback here and this will be shared with our teams. However, we do not accept ideas about Xero pricing plans or plan structures such as the limits of bills in the lower plan as we cannot make commitments to ideas of this nature.

  4. We use UnCat to get information from clients on expenses that we need assistance in categorizing. Problem is we need to make the change manually in Xero after client updates. With QBO, UnCat can automatically update. UnCat claims that Xero API is closed. https://app.uncat.com/

    1 vote

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    Hi Jeff, interested apps are welcome to develop and build an integration with us - they can find out more on the options through our Xero Developer site. You may like to share this with UnCat.

    Requests for integrations are also best shared and reviewed by our ecosystem team through our Xero Developer community forums which you can find here. 🙂 It doesn't look like this integration has been requested just yet so I'd recommend starting a new idea for this.

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