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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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294 results found

  1. Allow tracking options to be entered against all account codes for conversion balances. For existing businesses that use tracking and wish to migrate to Xero with opening balances, this is an important feature.

    14 votes

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  2. Users with the Sales (quoting and invoicing)/ Invoice only role to record prepayments in Xero.

    15 votes

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  3. Please look into the idea for Importing and Exporting exchange rate from Xero for the ease of update if default XE Rate is not used by the organisation and the export function to generate exchange rates used for the period.

    28 votes

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    8 comments  ·  Export  ·  Admin →
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  4. It would be great if it were to be possible to apply accounting periods Period 1 , Period 2 etc even if these fall into the calendar months or fall into 4/4/5 week pattern . It would make looking at transaction reports in a pivot far easier , it would avoid having to save data , fix it with additional columns and then review constantly . This would be a game changer . All companies work to months calendar or something else yet Xero doesn't have this functionality which is crucial to analysing data and preparing month end .

    16 votes

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     ·  4 comments  ·  Navigation  ·  Admin →
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  5. User role - Limit access to user based on year of transactions. I.e. can only view transactions from 2023 onwards.

    7 votes

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  6. The date format for South Africa is incorrect. We use a day month year format, not the American month day year format. Surely Xero can change this so its adaptable for each country and preference? Its not asking a lot of work to have that additional option. But can cause a huge issue when its not what we work with.

    8 votes

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     ·  1 comment  ·  Navigation  ·  Admin →
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  7. As a firm of around 25 accountants, we all may need access to a particular client at any point in time. Currently however, the client is aware of each individual user (i.e. 25 users) rather than an as a practice.

    It would be therefore be good if Xero operated like Sage or QBs whereby the client only sees the practice as having access to their data.

    5 votes

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     ·  2 comments  ·  Navigation  ·  Admin →
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  8. You can upload your logo and it appears on your invoices. Great. But here is an easy win, replace the initials on the Menu drop down with the company logo too? It would just be a nice touch.

    24 votes

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     ·  12 comments  ·  Navigation  ·  Admin →
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  9. Please add the ability to dismiss/hide the setup guide without the need to have clicked through and used all options in the guide. Some do not apply to my organization and so there is no way to get the blue setup guide button to disappear and it gets in the way of other things on the screen.

    33 votes

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     ·  15 comments  ·  Navigation  ·  Admin →
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  10. There seems to be a lot of white space on each page. An accounting system really needs to show concise, compact, neat lines so it is easy to compare figures without having to scroll up and down all the time. I feel that Xero is more interested in the look of the screen, when really the information is the most important part of an accounting system.

    The important information seems to start half way down the screen!

    12 votes

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    10 comments  ·  Navigation  ·  Admin →
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    Hi Karen, appreciate you shared this feedback sometime ago. Looping back to better understand your idea here - Is there a specific part of Xero you find shows too much white space?

    This will help when sharing your feedback with our product teams internally.

  11. It would be nice to have a business overview dashboard similar to QuickBooks. The existing Xero dashboard is designed for bookkeepers and doesn’t have any valuable insights for business owners. Perhaps it would be better to have two different tabs on the dashboard, one for bookkeepers, and another one for business owners.

    P.S.
    Numbers of the screenshot are from a demo account

    7 votes

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     ·  2 comments  ·  Navigation  ·  Admin →
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  12. Set the demo company as the first company seen on log-in, or be able to set which one you want to see.

    I often use my laptop when speaking with clients and for a split second after logging-in I am on another clients business dashboard until I can grab the mouse and change it to their business. I don't think this is good business practice.

    23 votes

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    2 comments  ·  Login  ·  Admin →
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    Thanks for sharing this idea about choosing a default landing organisation, for when you first log into Xero.

    We've reviewed this suggestion, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how this would help them, too!

  13. We wish to let some of our users have access to purchase orders, raising & viewing etc.

    Currently if we give them access to purchase orders it also lets them see supplier balances and also click into the supplier and therefore into the accounts i.e invoices etc.

    We would like our staff to just see the purchase orders and raise purchase orders but not have access to anything else.

    190 votes

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  14. I would love for the Watched Accounts box from the website dashboard to show up on my phone app dashboard. Sometimes I just need to see a bank balance or expense balance while traveling. Currently have to go to online website to see those watched accounts on my dashboard. Would be super cool to have them on phone app dashboard as well.

    17 votes

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    8 comments  ·  Navigation  ·  Admin →
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    Thanks for your feedback on the Xero Accounting mobile app dashboard.

    We can see how having more options to customise the widgets on your dashboard would help you tailor the app to what matters most for your business when you're on the go.

    We've reviewed your idea and moved it to Gaining Support so other community members can vote on it and share how more widget flexibility would improve their experience too.

    If this is something you'd find valuable, feel free to share the idea with others who may want to add their support and comments as well 🌟.

  15. To be able to add restrictions to the Read Only permission for users so that bank account details are not available but allow users to only have access to reporting, income/expenditure transactions etc.

    62 votes

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  16. On the dashboard, be able to reorder the accounts in the watchlist. At the moment they are shown by default in alphabetical order and can't be reordered.

    29 votes

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    15 comments  ·  Navigation  ·  Admin →
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    Hi team, we wanted to share an update as this will be possible within the new Xero Homepage!

    You'll find with the new Chart of accounts watchlist widget you'll be able to reorder by any column in the watchlist 😊

    You can currently try out the new Homepage in the demo company. I'll be back to confirm when this is live to all users. Thanks!

  17. Currently you can only see new notifications when they pop up in the menu. As soon as you click x, they disappear and cannot be accessed any more. It is useful to be able to look at old notifications - particularly for tax codes so that changes to tax codes can be double checked

    8 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Appreciate you raising the idea here, Sally. 

    It'd be great to understand when you say "dismissing" notifications, would this be by clicking the "x" icon in the top right hand corner of the notifications pop-up, or within the notification feed? Thanks 

  18. Please can a QTD column be added on the Accounts Watchlist rather than This Month? A quarterly client is requesting this as they view the Dashboard regularly and this would be extremely useful to them.

    7 votes

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     ·  3 comments  ·  Navigation  ·  Admin →
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  19. I'd like to see a chat /conversational interface like ChatGPT where we can ask it questions like

    What was our profitability last month?
    Where is our biggest opportunity to cost cut?

    If I want to get profit to $*** with the same revenues what areas should I focus on cutting the most?

    The goal here is to have conversational chat with Xero to dig through the data that's there and find action items to improve the business finances.

    3 votes

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    2 comments  ·  Navigation  ·  Admin →
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  20. Right now it’s not possible to have users automatically assigned to tracking categories.

    We are investigating the tracking scenario, but it looks like additional work having to go into making sure each user remembers to add the relevant codes/tracking categories each time they raise a new quote/invoice/PO.

    Is there a way to set this up so that Xero can automatically identify that a user belongs to a particular department (e.g. Sales / Accounts ) and the relevant tracking codes will be applied? Similar to how when we set up a new contact on Xero with particular defaults (re. currency or…

    7 votes

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