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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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320 results found

  1. I'd like to see a chat /conversational interface like ChatGPT where we can ask it questions like

    What was our profitability last month?
    Where is our biggest opportunity to cost cut?

    If I want to get profit to $*** with the same revenues what areas should I focus on cutting the most?

    The goal here is to have conversational chat with Xero to dig through the data that's there and find action items to improve the business finances.

    3 votes

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    2 comments  ·  Navigation  ·  Admin →
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  2. Right now it’s not possible to have users automatically assigned to tracking categories.

    We are investigating the tracking scenario, but it looks like additional work having to go into making sure each user remembers to add the relevant codes/tracking categories each time they raise a new quote/invoice/PO.

    Is there a way to set this up so that Xero can automatically identify that a user belongs to a particular department (e.g. Sales / Accounts ) and the relevant tracking codes will be applied? Similar to how when we set up a new contact on Xero with particular defaults (re. currency or…

    6 votes

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  3. Can the magnifying glass search for anything entered so you can see where an item has been entered before, at present it only searches the information in the reference box. Sage & Quickbooks already do this and its very helpful as a book keeper.

    4 votes

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    5 comments  ·  Navigation  ·  Admin →
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    Is there a specific field of an item that you'd generally search for, Janie? 

    Being open, we don't intend to allow for the ability to search 'any field' that data can be entered in Xero. 

    However if you can be more detailed in the terms you're searching this maybe something other in community want to see too and we can share with the team who develop Search in Xero. 

  4. Being able to allocate draft purchase invoices to different users for approval

    42 votes

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  5. If a staff member has Manager User access to a client file this doesn’t allow them to add users to a file with Payroll Admin unless they have Payroll Admin permissions.
    It would be good if people are allowed to MANAGE the access without necessarily having themselves.
    Can this idea please get implemented as it will avoid adding administrators with Payroll Admin permissions to our large client list when it isn’t required.

    40 votes

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  6. In addition to individual accounts, it would be great to select a group total from the Balance Sheet (or P & L) to put in the Account Watchlist, eg if you have a number of loans and you want to see what Total Loans are on the dashboard.

    Somewhat related to idea https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/45925384-dashboard-ability-to-group-accounts-in-the-watch

    3 votes

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     ·  0 comments  ·  Navigation  ·  Admin →
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  7. Currently the "Total Cash In and Out graph" on dashboard shows the total cash received and the total cash spent through all of the bank accounts in Xero. This graph excludes transfers between bank accounts as don't they affect the overall total.

    It would be nice to be able to customize that graph to exclude certain transactions. Ie. if a shareholder loan is made, this would show up as cash in.

    7 votes

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     ·  5 comments  ·  Navigation  ·  Admin →
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  8. Ability to completely remove from the My Xero homepage cancelled Xero organisations. Currently, you can list no fewer than 10 items per page, so if you have say 4 active organisations and 6 cancelled organisations, you are 'forced' to look at the list of cancelled organisations every time you log in, even if the entities have long been deregistered and there is no chance that you will resubscribe to them.

    5 votes

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     ·  1 comment  ·  Navigation  ·  Admin →
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  9. When giving a client access to their Xero file for the client to be able to add codes to the chart you need to give the client advisor access - Maybe the access to the chart of accounts should be added to the cashbook client as a tick box option (like manage users is in the adviser access)

    3 votes

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  10. Users with the Invoice Only (Approve and Pay) role should be able to view historic invoices/credite notes/bills for a customer or supplier within their contact page.

    5 votes

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  11. We have a UK based client who have a presentational and functional currency in USD. There is no possibility of setting up this company correctly on Xero, as Xero only lets UK organisations use the base currency on GBP to link easily to taxonomy.

    It would be very helpful if this could be set up.

    20 votes

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    5 comments  ·  Navigation  ·  Admin →
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    Hi Jonathan, when you say presentational and functional currency is USD - does the organisation pay taxes in the US? If so it would be recommended that you pick US when setting up the org. 

    Alternatively, if US is one of the currencies that the org regularly deals and transacts in but pays taxes in the UK it would be recommended that you select UK and the client is on an org that includes multi-currency in it's plan. 

    We appreciate customers would like to see more capability with currency in Xero - most recently we have added the ability to run the newer Profit & Loss, Balance Sheet and Budget Variance reports in other currencies an org uses.  

  12. Please add cropping function on the app when you are adding photo of a business expense receipt.

    5 votes

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     ·  1 comment  ·  Navigation  ·  Admin →
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  13. It's very hard to tell multiple organizations apart, particularly if they have the same initials. Currently, Xero simply displays the organizations' initials. It also assigns a random color to each organization. It would help distinguish these greatly if the organization settings allowed me to upload an avatar for each organization. Xero's Demo Company already illustrates how this feature would look. Also, it would help edit the color Xero assigns so that the color could match each organization's branding.

    12 votes

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    3 comments  ·  Navigation  ·  Admin →
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    We appreciate your feedback on the new navigation here thanks for sharing!

    Our product teams are closely monitoring all inputs we are receiving from customers on this. We'll keep a close eye on the interest this idea builds here and share if there are any updates.

  14. One day I added a foreign currency because I needed the rate for a single transaction, but now all of the detail reports show three foreign exchange columns checked all the time, when I don't need them and don't want them. There is no way to turn off foreign exchange organization wide, nor to get rid of the columns. I am aware that I can make custom reports for account transactions, but the fact is that I use right click to open the account detail in a new tab from an existing report such as a balance sheet or income…

    18 votes

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     ·  6 comments  ·  Admin →
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  15. Dear Xero HQ, appreciate if we could have the function to Export a Report on the Exchange Rates used for a period of time (in Excel Format). Thank You

    44 votes

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    24 comments  ·  Export  ·  Admin →
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    Hi 👋 - Is there a specific purpose this report would help with? 

    Also to better understand the idea would this be on a client basis or across all clients that are managed by a practice? 

  16. There is a a Bug - Dashboard says under VAT Return Payment due in x days but payment was already made some days ago, properly conconciled with the exact correct amount. Xero should recognise this and not show an amount due in Dashboard which is incorrect.

    3 votes

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  17. I would like to recommend that standard access users be able to access a very handy "uncoded statement transaction report" that at this point is only available to the advisers role (usually accountants). I am told for advisers it appears on the front page of bank reconciliation. If it wasn't for chatting to an accountant one day about typing out lists to my clients I wouldn't know about it. I guess you don't know what you don't know. This is an extremely helpful tool when trying to send lists to bookkeeping clients / business partners or employee's when you are…

    24 votes

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  18. We need to upload an Approval Matrix/Approval hierarchy with a scope depending on "Location" and "Total amount" with 2 levels of approvers for "Expense claims" (EC) & "Purchase Orders" (PO).
    With that, we are looking for automation on sending the EC & PO automatically by the system to the correspondent Approver depending on the scope through email.

    82 votes

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    Hi team, we appreciate wanting more flexibility in expense permissions and that for some businesses a multi-level approval process is necessary.

    Though we are continuing to develop Xero expenses to encompass more tools and features our customers are after, we want to be upfront that we don’t have any plans to change expense permissions on our current roadmap.

    We will continue to assess your feedback and consider ideas like this as our plans evolve. If there is any change we will share an update.

  19. It should be possible to suspend users without deleting them. This should cut off all accesses but should preserve the account /username itself. This is a basic functionality of user access control which is surprisingly absent from Xero. This preserves the user ID incase someone suddenly leaves the company or is suspended from duties for whichever reason.

    27 votes

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  20. With the recent changes to MFA dropping the remember devices from 30 days to 24 hours, the MFA prompt is now far more often (which is of course more secure) however it does slow down login.

    Could you please look at updating the MFA configuration to allow push notifications to the mobile authentication app, or better still the number match, which is far more secure. Examples from Microsoft is below, but the priciple would apply in most major platforms.

    https://learn.microsoft.com/en-us/azure/active-directory/authentication/how-to-mfa-number-match

    This would improve the user experiance over the token, but also improve the security overall.

    Thanks
    Dave

    31 votes

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    11 comments  ·  Login  ·  Admin →
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