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2 results found

  1. NZ XPM - GST returns to show bank account and have option to update from IR

    IR have recently posted an advisory regarding instances of scammers gaining access to customer’s IR accounts and re-directing refunds to their own bank accounts.

    https://www.ird.govt.nz/updates/news-folder/2026/protecting-your-myir-account-and-client-information?utm_source=miemail&utm_medium=email&utm_campaign=news-and-updates-newsletter

    There are a few improvements that Xero could make to improve protection for clients:
    - add a bank account field to XPM GST returns. The bank account number does not appear on XPM GST returns so there is no check for clients when signing a GST return. A refund GST return filed directly through IR includes a screen to check the refund bank account.
    - add a button in XPM GST returns and income tax…

    3 votes

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    Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  2. Login - Use backup email or phone for confirmation of suspicious login

    you should be able to confirm your account with a secondary email. I got locked out of my primary email, and Xero thought my normal log in was suspicious. I had not way to confirm my account. I have a secondary email. What is the point of the secondary email if there is no way to use it to confirm my account? Or use my phone for a text confirmation.

    7 votes

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    2 comments  ·  Login  ·  Admin →
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