Email Settings - Set which users to receive Bank account change notification
Ability to select which users receive the notifications when there are changes to a Bank account.
Purpose: Ensure that the right users are informed and can review. Acts as a useful audit, and prevent risk of fraud.
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Leigh Fletcher
commented
If I am the person who changes a bank account number, for my own security I need at least 1 other person in my organisation to be notified of the change. This would act as an internal control against fraud.
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Ann O'Sullivan
commented
We have the same concern, what we need is if anyone else, other than our master administrator, changes the bank account details or adds a new supplier, they will be notified of the change not the person who made the change. This needs to be addressed to prevent the possibility of any fraudulent activity. Our auditors want to know how we are addressing this!
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Les Harvey
commented
Would be a very useful feature.
The issue for me is that clients would like a couple of nominated staff, eg the subscriber, to be made aware whenever a bank account is changed. This is an internal control process we need to introduce due to the prevalence of fraudulent bank account scams.
This facility is available in payroll, why isn't there something similar in Accounts Payable? -
SHARON HUNT
commented
As CFO I want to know when a bank account, both supplier or payroll, is changed but I don't want to be the default email for remittances, invoices etc.
We need to be able to nominate who receives what notifications and who the default sender of emails is -
Jen Bethel
commented
I am listed as an Administrator however, I DO NOT need to see when there has been changes within a clients a bank account. I received far too many of this type of email.
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Graeme Teasdale
commented
We recently have had a case of fraud against us by the fact that Xero does not notify other users with credentials to changes in bank account details of suppliers.
As Shaun Walker has advised below, a note or some other notification regarding bank account change is a critical feature to minimise impropriety. Personally I would like to be able to assign to Advisors that they are notified when bank account details are changed to confirm that the change is correct
If, as in our situation, a person who has the security credentials to change bank details, is the only person notified of the change, how does Xero allow the appropriate oversight to ensure that this doesn't happen? It can't.
Under the current system it relies on a individual to go through each individual payment and cross check bank account details, that is exhaustive when batch payments get longer and longer
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Shaun Walker
commented
auditors would like to see this feature
when producing the batch payment report could there be a note (or '*') to identify a change to bank details since the previous payment run? This would allow payment authorisers to validate the new bank account -
AdminXero Team
(Admin, Xero)
commented
Ability to have email notification to all users/nominated users when supplier bank account changes.
Purpose: So all people in Xero orgs will immediately know if there’s any unusual activity in supplier bank account detail.