Email Settings - Set which users to receive Bank account change notification
Ability to select which users receive the notifications when there are changes to a Bank account.
Purpose: Ensure that the right users are informed and can review. Acts as a useful audit, and prevent risk of fraud.
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John Sheehan
commented
Yet another basic thing Xero SHOULD do, but doesn't, so try exporting a list of emails to excel, then grab the email list by selecting all the emails in that column and drop into Outlook email BCC and it will intuitively list them for bulk use.
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Beryl Barras
commented
We are a relatively large organisation any being notified of changes in bank accounts for suppliers would streamline our invoice approval process significantly and reduce the potential for fraudulent behaviour.
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Gareth Talamini
commented
Please implement this! Agree with the other requesters that this function is an important anti-fraud measure.
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Megan Renshaw
commented
Following this up! Very important. It already happens for Payroll Changes, should be implemented for all bank changes.
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Renee Auckram
commented
Hi Xero - Has this functionality been added as yet? This thread began in 2022 and surely should be considered as critical as it pertains to financial security. As with many comments below, the ability to nominate who receives this notification is essential. Looking forward to receiving an update.
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Melody Deng
commented
Please implement, it's critical to improve internal controls.
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Penelope Gardiner
commented
Please implement, to strengthen internal controls of Xero.
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Samantha Davies
commented
As the accountant and the administrator, I find it bizarre that the person changing the bank details gets the notification and not a nominated individual/Group.
There is no blocking on Xero for us to stop people editing just the bank details so anyone can change it and for me to verify the bank details we have to take this offline so we can make sure nothing has been amended. This functionality surely needs to be added.
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Rachael Rutherford
commented
Please implement. A critical improvement to improve internal controls.
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Les Harvey
commented
This is a key control and protectiion, I really don't know why Xero haven't implemented it despite much support for it
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Kiri Howe
commented
This is important please make this urgent as this is very critical for any business or organisation using Xero.
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Thomas Allison
commented
This is crucial. This would make fraud identification much simpler and is an important internal control.
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Davide Caloni
commented
This is very significant to strengthen controls environment.
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Ashly Warner
commented
This is crucial. Please implement ASAP. The current set up either gives users access to make bank account changes or not - this insufficient for efficient AP management. AP still need access to make changes to bank accounts, but they need checks and balances in place for any changes made.
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Nicole Stafford
commented
This is a critical control for internal audit and fraud identification. Development should complete this ASAP
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Kate Callery
commented
As an accountant with access to many Xero files - it would be good to have the option to unsubscribe to these emails
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Karen Jefferson
commented
Any progress on this - I am sure we use to get an alert a few years ago so not sure why this is no longer active
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Hayley Forkgen
commented
All changes to bank accounts is a serious fraud avoidance matter!! Notifying other nominated users when supplier bank accounts are changed should be implemented without delay - and given this feature operates in Payroll, it shouldn't be that hard to roll out to Supplier bank accounts!!! We have experienced theft from our business directly as a result of not realising that supplier bank accounts were being changed! Please implement this urgently!!! This is a massive short-sightedness on XERO's part in my opinion - and I otherwise love XERO products!
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Les Harvey
commented
Hello,
I have previously raised a request that an alert be sent our when a bank accout is changed. This is an internal control process is needed due to the prevalence of fraudulent bank account scams.
This facility is available in payroll, when will it be available in Contacts / AP?
The lack of this feature is a serious disadvantage for Xero.
Regards, Les
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Elliot Moore
commented
Very important, this is needed asap