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If you have delegated bank account detail changes or added new bank account details to an accounts payable member, their manager receiving the notification of the change or a new supplier (and not the user that made the change) makes a lot of sense for compliance/reviewing

Please priorities this idea as a critical security and data integrity feature. This is a fundamental finance internal control requirement which should be a standard built in notification or audit trail accounting system feature.

I'm surprised that this isn't an available function already. There is a notificaiton that gets sent when the supplier's bank details are changed, but it goes to the person who made the change!!! Why not make it go to the subscriber or those who are Bank Admins? So as it is now someone can change the account details to be anything they want and it will go unnoticed unless we check the batch file against the bills to make sure they have the same details. We have many clients who process hundreds of bills per week so anything can pass through unnoticed unless we get a notification of this change getting to someone that is not the user who made it.

This is really important from a system integrity and fraud prevention perspective; irrespective of whether the change is made directly in the contact or from the dashboard whilst making a payment.

I cannot stress enough how much we need new bank accounts or changes to existing bank accounts to require approval. ie.

Step 1: Accounts payable staff member adds a new contact for a supplier and enters the bank account details.

Step 2: Another user with the appropriate permissions, such as a manager, gets notified to approve the new/changed bank account

The new/changed bank account should need to be approved before the contact can be added to any payment batch.

With so many subscribers supporting this feature does Xero have an installation date.

We all do not need to know when a client's employee has changed their bank account details. As administrator of an accounting practice this is very annoying and we should be able to nominate who receives these emails.

Think this is really important. I am sure xero used to have this feature?

You do this for Payroll Employee bank accounts, why not Accounts Payable contacts?

Absolutely should be happening.

I agree - this should be a simple fix. Xero Team - when are you going to get this sorted?

Hi,

I commented on this back in Sept 22 and still can't believe it hasn't been addressed. Every year our auditors ask what systems we have in place to prevent fraud and we have to advise we still cannot get notifications from Xero sent to our accountant to advise if supplier bank details are changed.

Adding my agreement, that this should be standard.

Everyone needs this level of control in 2023.

Adding my agreement, that this should be standard.

Everyone needs this level of control in 2023.

As part of our organisation's security and compliance measures, we need to ensure an extra layer of protection when it comes to bank account changes. To enhance the security of our financial transactions, we urgently request the implementation of an independent email notification system.
Specifically, we need Xero to send an automated and independent email to our designated senior manager whenever a bank account change request is initiated or processed through the platform. This additional notification will serve as a crucial safeguard against any unauthorised or fraudulent activity related to our finances.
Extremely disappointing that a platform like Xero already does not have this feature and that customers have to request it. This “idea” was raised in March 2022, it is now August 2023. One would think this is an easy feature to include. All other systems I have used have this “feature” already built in.
Why do we need to vote? This is a compliance issue, not a nice to have.

Really important internal financial control!

Essential for audit purposes! Thank you

Xero Admin Team - do you have an ETA on this IDEA!!!!!

required for our audit purposes

Agree

This is an important and simple governance feature against fraud and should be considered as a priority.