Email Settings - Ability to have separate reply-to email address
Ability to have separate ‘Reply-to’ email addresses within the same Xero organisation.
Purpose: Users can easily change the email address that they’d like to use when sending email from Xero, rather than having to go through settings to change it.
AdminXero Team
(Admin, Xero)
shared this idea
Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.
We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.
We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.
This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.
For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks
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Rain Brooks
commented
Absolutely agree, the ability to assign different email addresses to each invoice template would be a sensible and practical option for this issue. This problem is very frustrating and could be easily resolved.
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Andrew St.Hilaire
commented
I have a couple of user accounts set up specifically so I can log in and send an invoice from that account so it comes from a specific email address. It is an absurd workaround, and we should be able to select which email address the invoice will be sent from. Moreover we could assign a default email address to a specific invoice template to streamline the process.