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396 results found

  1. Allow us to post payments through Hubdoc like we can on Dext.

    8 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  2. I would like to ask if there is a possibility of having on suppliers' and customers' activity bar (please see attached screenshot, what I mean) and one more column - bill/invoice description? I used to work with QuickBooks, and they had this feature, which was very helpful.

    11 votes

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     ·  3 comments  ·  Contact  ·  Admin →
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  3. For new suppliers in Hubdoc, the supplier transaction in Hubdoc at the top should continue into the Xero configuration - if it is in the Hubdoc transaction section it should continue to the bottom section in the xero configuration rather than having to enter it as a new supplier in the Xero section. Also it would be easier if xero was just to add the new supplier automatically rather than having to select add new contact every time.

    20 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  4. 2 decimal places in Hubdoc is not enough. It must match Xero's 4 decimal places.

    I have had to stop recommending Hubdoc to businesses that use item/inventory functions in Xero. Many businesses buy and sell products to the 4th decimal place. When you are dealing with large numbers 2 decimal places are significant. Users have become frustrated with having to do rounding line items and other fixes just to ensure the correct total price/quantity is captured in Xero.

    27 votes

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     ·  10 comments  ·  Hubdoc  ·  Admin →
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  5. We often use the quick search feature in Xero, and it is often used just to get the client code for files. It would be incredibly helpful if the client code populated next to the client name in the quick search bar to make it easier to see

    7 votes

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     ·  0 comments  ·  Files  ·  Admin →
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  6. Be able to just export customers to excel not the whole contacts list. If not this then at least have a column so that I can filter out suppliers from the list.

    6 votes

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    2 comments  ·  Contact  ·  Admin →
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  7. I cannot attach a credit note file to a new credit note directly from Xero Files which is frustrating, it would be really helpful to have this as an option.

    16 votes

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     ·  3 comments  ·  Files  ·  Admin →
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  8. Ability: Xero only displaying the unpaid invoice up top under client/contact ----- same as former Xero version - PLEASE change this back it was perfect and it is very much not userfriendly now

    Purpose: quick overview of the account i.e. which invoices are unpaid and what was communicated last

    Current issue: with the new changes all client invoices are displayed on top, this clutters the view and is useless information, the old invoice (old and paid) don't need to be visible on top. The current invoice status is important i.e. what is not paid. It is clutter to display all…

    6 votes

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    1 comment  ·  Contact  ·  Admin →
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  9. After reporting a bug (can no longer preview contact files) I was given the following response :

    "As you’ve found, right now it’s not possible to preview contact files anymore. You can however, download it and view it instead.
    I’ve included a link to Xero Product Ideas where you can view and support current ideas or create a new one to share your thoughts."

    When something breaks you fix it. You DO NOT pretend that fixing it is a "New Feature" - that then needs requested and voted on.

    5 votes

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    0 comments  ·  Contact  ·  Admin →
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  10. To provide the option to import new contact(s) to an existing group.

    Purpose: Users can easily put the imported contacts into the existing group once the file is uploaded into Xero.

    138 votes

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     ·  50 comments  ·  Contact  ·  Admin →
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  11. The inability to attach credit notes from a batch is becoming increasingly problematic. To clarify: multiple credit notes sent from suppliers under 1 PDF - there isn't the capability to transfer these into a separate folder and then attach each PDF multiple times when creating a credit note from a supplier. As soon as it is attached once it disappears! I have had multiple occasions where there are numerous credits in one PDF and am having to write all but one down in longhand so I can then create the Credits. There is not the function to attach these to…

    7 votes

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    2 comments  ·  Files  ·  Admin →
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  12. Under the Contact, where Xero shows the current account balance and further down the screen we can see all invoices etc for that contact. When I scroll down the list of invoices I'd love to be able to see a little icon that tells me how many files I have uploaded to each invoice. The only way to tell currently is if I click into each invoice and then I can see the number of files attached per the little file icon at the top.

    31 votes

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    14 comments  ·  Files  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    While we don't have immediate plans for adding a file icon indicator to the Contact Activity list we're tracking the interest from our community here and will share if there are any updates planned. Thanks

  13. It would be great if we could turn automated invoice reminders on and off for contact groups, rather than needing to do it for each individial contact.

    42 votes

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    17 comments  ·  Contact  ·  Admin →
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    Thanks for taking your time to share and support how setting Invoice reminders for a Contact group would be beneficial to your business.

    Our product team have started research for the future of Invoice reminders and we wanted to make sure we shared this sign up form with you all here - We'd love to have you join and feedback.

    Throughout the research our team may engage through surveys or direct interviews, and your input would be really valuable!

  14. Just like the "Drop or click to upload files" area below this text box, I'd like an area within each transaction that I can use to upload an invoice or receipt. Rather than clicking the add document button and searching through the file hierarchy.

    20 votes

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     ·  2 comments  ·  Files  ·  Admin →
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  15. There should be a way we can change the email address that the files inbox accepts to make it more tailored to clients?

    For example for a client, their inbox files email could be: xero.inbox.owerthsgm56785.49n6356@xerofiles.com which is crazy!

    It would be so much better if it could be something like xero.inbox.clientname@xerofiles.com

    18 votes

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     ·  4 comments  ·  Files  ·  Admin →
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  16. It would be great to have the ability to copy a contact in order to create a new one We often have the same agent representing various clients, and creating a new contact for each one is cumbersome. The option to copy an existing contact (making changes to the name or account number but keeping the address, bank details etc) would be extremely useful.

    44 votes

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    7 comments  ·  Contact  ·  Admin →
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  17. It would save us so much time if there was an option to turn off debtor statements per contact just like we have the option to turn off invoice reminders. That way when sending statements we can bulk send without having to send them one at a time.

    36 votes

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    9 comments  ·  Contact  ·  Admin →
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    Interesting idea - we'll continue tracking interest here. 🙂 In the meantime I did want to highlight how you can send multiple statements at once and may help some here. 

    While it's not possible to set a default for each contact, you can currently send statements to multiple users at once - 

    From your Contact lists either select all, or just the contacts you'd like, select the 3 menu dots in the top right of the page where you'll see an option to 'Send statements'.

    • When clicked this will take you to the statements screen where you can further refine the lists of contacts you'd like to send a statement too
  18. 10 votes

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    4 comments  ·  Contact  ·  Admin →
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    Hi team, thanks for sharing your feedback and use cases surrounding this idea. Being upfront this isn't something we have plans in the roadmap for atm, but are keeping a watch on the support of ideas through the forums here.

    I'll be sure to share if there are any updates, and in the meantime recommend sharing the idea with any colleagues that may find this useful and can also add their support.

  19. Ability to import credit limits along with contact information in the normal import template, particularly when converting your accounting system to Xero.

    39 votes

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     ·  13 comments  ·  Contact  ·  Admin →
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  20. A 'Deleted' folder in Files that captures deleted files.

    Once I have uploaded a receipt to the files folder, I always dispose of the original.

    If you accidentally attach it too, and then delete it from the transaction, it is gone forever. You have no ability to reload it from the files folder.

    The original uploaded file is gone, so you have to source another copy of the receipt from the supplier.

    Surely this deleted uploaded file has gone somewhere?

    Can we have it directed to a folder?

    32 votes

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     ·  9 comments  ·  Files  ·  Admin →
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