Contacts - Allow multiple addresses for a single contact record
Ability to create and save multiple addresses for a single contact record
Purpose: Allow customers to map customer & supplier details against a single contact record
Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.
As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.
We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.
We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.
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stuart wili
commented
As this request has been ignored for over 12 Years i will look into migrating to MYOB as well. Xero can do multiple addresses for purchase orders !!!! but not invoices??? 12 years is a long time to wait!!! for a simple request!!!
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John Butler
commented
I am about to migrate to MYOB because of this and their inventory system is much better. Plus its alot cheaper!! Adios amigos :-)
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Aaron Beattie
commented
It is a joke that accounting software, marketed as a game changer for business, lacks such a basic function - we moved to Xero about two months ago, we're preparing to migrate back over to Sage. There are far too many issues with Xero that are simply ignored by their developers.
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Rach McDowall
commented
Hi Kelly
It is a year since you commented on this request. As you have not updated us, I take it that there has been no progression.
WHY. This request is a BASIC FUNCTION of any decent accounting package and really should be ADDED before XERO makes any further PRICE HIKES -
Naomi Edwards
commented
This really needs to be implemented. You have drop down boxes for everything else - surely it can't be that hard to add them for customer addresses. We have just moved across to Xero and are really starting to regret it with the limitations we are finding.
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Claire Sawyer
commented
Any ideas when this will be live as it been talked about for over four years and it be most helpful to have.
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Laura Mansell
commented
Is there any update as to when we can expect the multiple delivery address feature to be available? There hasn't been any update on this in nearly a year.
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Jill Fechner
commented
So, the new invoicing is out and creating havoc. When will multiple addresses be available? It should have been ready to go launch the minute classic was retired.
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Paul Kamps
commented
Absolute joke that this isn't available yet.
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Shai Shandil
commented
Hey Kelly, thank you for the updates. We appreciate you!
Is there a quarter on your roadmap for when this feature has been allocated to?
Also, just checking if this also means that the address selected for an invoice will persist with that invoice, even after a contact adds a new address in the future?
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Rebecca Biesenbach
commented
that is a good thing. For my company i deal with builders that have multiple locations . so that would be very helpful for me. they know what invoice goes to what location.
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Diana Camargo
commented
This would be very helpful because if I work with a contractor I want to keep track how much he owes me even if it distributed with multiple addresses. Here is a example of how we do this is on our scheduling system.
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Hendrik Jap
commented
I cannot believe this has not happened yet. No wonder I see Xero is increasing their advertising budget, but they forget this critical feature.
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Michelle Papamichael
commented
Will this be added to the New Invoicing being rolled out in March 2025? We have the onerous task of saving the packing slip as a PDF then having to edit the PDF to change the delivery address to suit for customers who have multiple delivery address - the only other work around for this is to create multiple Customer Contacts with the same name but adding in brackets the suburb or street address, however this gets problematic for our clients who then receive multiple statements for their account and only want one consolidated statement!
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Frank Mountain
commented
Hi there,
Just wondering if there is an update on the roll out of multiple delivery addresses for one Contact? Thank you 🙏 -
Nino Driussi
commented
When is the release date for this feature?
It looks really bad for a software developer to have a big miss like this.
A lot of companies do business with single bill to: to multiple ship to: functions.
To expect a business, that does B2B transactions to only service a single address is only for a certain type of business.
It's database fields, to reports.
Please step the implementation of this feature.It does not need whole lot of features embedded in it to get it started.
Just leave room for improvement as feature requests are attainable.Something is better than nothing.
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Anya Pagden
commented
I cannot believe this is such a long running saga for something that has been standard on all packages I have worked with before.
Given the length of time that Xero customers appear to have been requesting this update are Xero even considering it in the near future?
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Cable Tech Solutions
commented
@Kelly Munro is there any update on this? I just read through the new invoicing features being released and this is nowhere to be found.
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Caryn Johnston-Tozer
commented
Hi Kelly,
Please confirm when we can expect this important update on a single contact with multiple delivery addresses. This is a a basic and having to enter the address manually defeats the objective of the automation and time saving aspect xero promotes. -
John Jutsum
commented
@Kelly Munro - is there any further update or ETA for the multiple addresses functionality? It appears to have been 9 months since the last update. Thx.