Settings and activity
10 results found
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1,282 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
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Michelle Papamichael
commented
When viewing invoices that have been entered using "new invoicing", it would be extremely useful to have the Delivery Address appear on the New Invoice Screen in a similar manner to New Bill Screen. Saves time when having to go back through multiple invoices for one customer with different delivery addresses, to more easily resolve invoice dispute or delivery address enquiry!
An error occurred while saving the comment Michelle Papamichael
commented
- Please allow for unlimited (or at very least 25) multiple Street Addresses for a single contact record;
- Also consider adding a Billing Address in addition to the Postal Address as we have many customer and supplier contacts where the address for their Head Office is different to the actual Billing address.Michelle Papamichael
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10 votesMichelle Papamichael
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106 votes
Hi everyone, thanks for all your support and feedback of how changes in navigation could help your use of Xero. While not across all areas of the product there are some updates in Bills that we wanted to share and may help the needs of some in the idea here.
We've launched Bills quick view where there's now an eye icon within the line of the bills list. From here you'll find more ease in viewing, and more recently being able to edit bills from this view without having to leave the list, meaning you can simply make adjustments and move from one bill to the next.
We'll continue to explore and develop solutions like this to help our customers get more out of Xero on the go. I'll keep you informed of other updates that could enhance your experience, here.
Michelle Papamichael
supported this idea
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353 votes
Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.
Michelle Papamichael
supported this idea
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625 votes
Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.Michelle Papamichael
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927 votes
Hi community, thanks for the strong support in being able to attach files within Xero Payroll, both for employee records and pay runs. We really appreciate you sharing the value and efficiency this could create for you when working with Xero. It's evident that being able to store important documents like licenses, sick notes, and onboarding papers directly in Xero would remove the need for external storing systems or manual processes.
We acknowledge it's not the end goal but wanted to highlight the use of apps, as some have shared like Dext, to help bridge this gap in the meantime.
I want to assure you that enabling attachments in payroll is part of our long-term intentions. However, to deliver this functionality effectively and reliably, we first need to develop some foundational elements within our payroll platform.
We understand your frustration with the timeline and the limited updates, and we're…
Michelle Papamichael
supported this idea
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191 votes
An error occurred while saving the comment Michelle Papamichael
commented
We are receiving increasing requests from many of our customer contacts asking if we can send Statements in Excel or CSV format. This could be done in the same way the customer receives an invoice as there is the option to download PDF / CSV or Print.
Michelle Papamichael
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34 votesMichelle Papamichael
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6 votes
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220 votes
An error occurred while saving the comment Michelle Papamichael
commented
this would save alot of time rather than manually generating Aged Receivable Detail reports for Customer Contact Groups
Michelle Papamichael
supported this idea
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Will this be added to the New Invoicing being rolled out in March 2025? We have the onerous task of saving the packing slip as a PDF then having to edit the PDF to change the delivery address to suit for customers who have multiple delivery address - the only other work around for this is to create multiple Customer Contacts with the same name but adding in brackets the suburb or street address, however this gets problematic for our clients who then receive multiple statements for their account and only want one consolidated statement!