XPH - Sync Xero Organisation Details with Client record in XPH
When adding a new client to Practice Manager or HQ and creating a Xero Organisation to link to said client, the basic Organisation details (e.g. ABN, contact details, address details) should automatically pull through to save double entry. This should also work vice versa, when you create the Xero Organisation with all the client's contact details, then create the client in Practice Manager or HQ and link the two, these details should pull through to the corresponding details in PM/HQ
Jordan Birch
shared this idea
Hi Jordan, thanks for sharing your idea here. We understand how updating client details in separate systems can add extra admin time.
A sync between Xero organisation details and Xero Partner Hub records could help keep information consistent and reduce manual update across your practice. We’ve moved this idea to Gaining Support so we can continue monitoring interest and share the feedback with our product teams.
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Elsa Schuster
commented
It would also be good if there was a system to alert practice users when the details on a client record are different than the details in the organisation settings - eg. address, phone number etc.
Perhaps could be added to the Insights tab? Since phone number and email already appear there.