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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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464 results found

  1. enable uploads on pdf files to support audit evidence of a transfer transaction

    2 votes

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    Hi David, appreciate how you may like this option to speed up the efficiency of this process when reconciling, and we'll get a wider sense of the interest behind this from your idea here.

    In the meantime, I just wanted to highlight that once the Transfer transactions is created it's possible to open this from the Account transactions tab of the bank account and attach a PDF to the transaction from here.

  2. Suspension of transactions waiting for more information
    Please please please
    When doing the reconciliations can there be a quick action button that lets me set aside this transaction for now so I can continue with the easier reconciliations and then come back to these ones.
    Ideally the selected transactions would change colour and stay at the top of the list for revisiting. Even perhaps with a line underneath them to delineate from the main recon list.
    The "suspension list" would not be part of the scrolling or page selection, as we need to easily see that they still need to…

    1 vote

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    Hi Dianne, thanks for sharing your feedback here.

    Having a way to temporarily park bank statement lines during reconciliation could make it easier to work through high volumes of transactions without losing your place when an item needs further investigation.

    I've updated the status of this idea to Gaining Support. If this is a feature you'd like to see, please continue to vote and share how you currently manage these transactions. Your feedback helps us better understand how this could support different reconciliation workflows.


  3. The current limit is 10 alphanumeric digits. I work with non-profits and need to be able to approximate segmented accounts. At 10 digits, we are up against the limits of what can be encoded. With longer account codes, we could not only encode more information, but also add delimiters to improve readability and extensibility. Longer account codes would also be a workaround for the fact that we cannot create custom report codes. I still think that's a good idea, but I understand it might be technically difficult. I cannot imagine that simply allowing longer account codes would be a big…

    3 votes

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    Hi Andrew, thanks for highlighting this idea. We can see how having support for longer account codes would make it easier for businesses with more complex chart of accounts structures, or those migrating from other systems, to retain their existing account numbering.

    I've updated the status of this idea to Gaining Support. If this is something you'd like to see, please continue to vote and share how longer account codes would support your accounting workflow.


  4. Hi Xero,

    When doing bank reconciliations, we often have to change the dates on rec lines.
    It would save so much time if you did not have to click into the transaction to change the date.

    Likewise, in cash coding - You can change every other detail except the date, meaning you have to go back into individual transactions

    Have attached screenshots.

    2 votes

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    Hi Natalie, thanks for sharing your feedback here.

    We can see how having the ability to edit the date on a bank statement line could help in situations where the bank processing date differs from the date you need for your reconciliation workflow.

    I've updated the status of this idea to Gaining Support. If this is something you'd like to see, please continue to vote and share how this would support your reconciliation process.


  5. Xero to send out an email reminder for when a bank feed either needs refreshing, has an issue, or is due, and tag as many other users of your choice in that email.

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi everyone, thanks for raising this with the community.

    We can see how email notifications for disconnected or expired bank feeds could help users stay on top of issues and take action sooner when a connection needs attention.

    I've updated the status of this idea to Gaining Support so we can continue gathering feedback and better understand how proactive bank feed notifications could support your workflows.

    Please keep adding your votes and sharing more detail on how you'd like these alerts to work.


  6. Given that bank transactions are now processed 24 hours a day 7 days a week, it would be good if Xero ran overnight processing everyday rath

    2 votes

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    Hi Greg, thanks for raising this. We can see how running automated bank feed processing and matching on weekends as well as weekdays could help keep transaction data more consistently up to date and reduce Monday catch-up.

    I’ve updated the status of this idea to Gaining Support, so if this is an update you'd like to see, please keep on voting.

  7. Allow us to transfer funds between linked accounts using products like Plaid. Save so much time!

    1 vote

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  8. Reconciling needs to cross reference the bank details of the customer as well as the amount paid. One of the biggest admin errors we face is when we auto match the wrong statement line to invoice. If the software was looking for the bank details too this would help avoid mis match.

    1 vote

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    Appreciate the additional detail you shared, and how matching with the ability to base this on contact bank details would be useful to you, Julia.

    I'll shift your idea to Gaining support so we can get a better sense of interest in this idea. Feel free to share with any colleagues that'd find this useful too!

  9. Rename Archived Accounts in COA.

    When reorganising a chart of accounts and reporting we often need to differentiate between the old way of doing things and the new. Or we archive a lot of 'Accountant Only' codes.

    Since we can't filter out the archived codes - It would be great NOT to have to 'restore' them to rename to fit in with how we do things now.

    2 votes

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    Hi Kali, thanks for raising this idea. We understand the ask to update details on archived accounts directly, such as account names or codes, without needing to temporarily restore them first.

    We've updated this idea to Gaining Support. We encourage the community to vote on this idea if you’d find this Chart of Accounts improvement useful.


  10. Our company is a BIG proponent of the use of AI technologies. But because we don't currently integrate with Xero directly with our AI tool, I was hoping to use JAX to retrieve the information that we need.

    Unfortunately JAX has a very limited subset of info it can retrieve making the results not very useful. It would be more helpful if JAX could have more lines of information or more results back from whatever query it did in the back end, so that I can get the data out on my side.

    My example is that I asked JAX…

    1 vote

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    Hi Sean, thanks for sharing this idea. We understand tat giving JAX access to a larger dataset and support deeper historical analysis could improve function.

    The idea is to expand JAX’s data access and processing capabilities, allowing users to ask broader questions across more historical data and gain deeper insights without needing to manually combine data in Xero.

    We encourage the community to share some more use cases and how JAX could be improved.


  11. Hi When I have one payment that was done for a lot of suppliers, you can match the suppliers to the payment. I would like to have a sub total of selected transactions at number 1. Find & select matching transactions

    3 votes

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    Thanks for your feedback, appreciate how a subtotal of just the selected transactions in section 1 may differ to the full subtotal of transactions shown in section 3.

    We'll get a broader sense of interest from your idea here. It's not something we have plans around at present but we'll share if there's any change.

  12. When auto-reconciling, separate spend items from received items. The Aged Receivables department does not find the auto-reconcile feature useful, whereas it is beneficial for the Aged Payables department.

    There should be an option to enable auto-reconciliation for spend items while disabling it for received items

    2 votes

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    Hi everyone, thanks for raising this idea. We understand why having separate controls for auto-reconciliation of Spend and Receive transactions would be useful, especially for teams managing different parts of the reconciliation process.

    The idea is to allow users to enable or disable auto-reconciliation settings separately for Spend and Receive items, giving more flexibility over which transactions are automatically matched.

    We encourage the community to vote on this idea if you’d find this workflow improvement useful.


  13. For Xero to expand their bank feed connections to develop a feed for Tradition Capital Bank located in the US - Minnesota and Arizona.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  14. I have a linked Revolut Business account. Transactions are showing up correctly. The issue comes when an already reconciled transactions is marked as expense in Revolut (and adding an invoice). Those expenses comes as a separate transactions in Xero.

    The expected behavior is to update the existing transaction and add the expense info (attachment, category) to it.

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Stefan, thanks for raising this idea. We understand why automatically matching Revolut expense syncs with existing transactions could help keep your bank reconciliation cleaner and reduce manual review.

    Currently, when synced expenses create separate lines instead of updating existing records.

    I’ve updated this post to Gaining Support so we can continue tracking feedback and gather more votes.

  15. Intercompany Journal Mirroring

    The Problem

    When a user posts a manual journal in one Xero entity (e.g. to record an intercompany loan, recharge, or allocation), they must manually replicate the corresponding entry in the linked entity. This is time-consuming, error-prone, and breaks the audit trail across the group.

    The Proposed Solution

    Extend the existing Xero Network connectivity to support automated intercompany journal drafting i.e. when a manual journal is posted in Entity A, Xero drafts the mirror journal in the linked Entity B, ready for review and approval.

    Key Features to Consider

    • Linked entity mapping — Users define which accounts…
    7 votes

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    Sorry Robert accidental post on the wrong idea! As per Malcolm's suggestion you can use the Xero network to send invoices from one company to another to create as a bill in the other. We don't have any plans to extend the Xero network to journals but for now we'll get a sense of interest from the wider community.

  16. Thank you for adding these fields when adding a contact on the fly. Can you please also add in the field for the expense acct that this contact should normally be coded to. Right now I have to save the contact, finish my bank rules, then go pull up contacts, find the vendor then go to the bottom and give it the gl number.

    1 vote

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    Great to hear your flow of work in your idea here, Emelie - Can see how being able to add this detail on the fly when creating your bank rules could save you time.

    This isn't something we have planned just yet but will get a gauge of interest from your idea and be sure to share if there are any updates for this, here.

  17. Recode Transaction window (for recode Source Transactions) needs an option to show TrackingOption1 & TrackingOption2 fields by default so users don't have to click +Add every time

    1 vote

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    💥 Thanks so much for sharing this idea — we can see how having TrackingOption1 and TrackingOption2 show by default in the Recode Transaction window could make Find & Recode quicker and easier to use.

    We’ve moved this idea to Gaining Support so we can better gauge interest and understand how helpful this change would be for customers using this feature.

    If this is something others would also like to see, we’d really encourage them to add their vote and share how they’d use it. That kind of feedback helps give us a clearer picture of the impact and demand for the idea.

    We’ll keep an eye on the support it receives and share any updates here as things progress.

  18. Set up mortgage or long term bank loan accounts as Non-current liabilities but still enable the user to connect a bank feed. This will ensure the coding and processing burden is reduced when reconciling loan accounts and will ensure the Cashflow statement is correct.

    3 votes

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    Thanks for taking the time to share this idea with us 💥 We really appreciate you explaining how this could help reduce the coding and processing effort involved in reconciling loan and mortgage accounts, while also supporting more accurate reporting.

    We’ve now moved your idea to Gaining Support so we can continue to track interest and feedback from others who’d also like to see this in Xero.

    Thanks again for raising this with us and for sharing the impact this would have for you.

  19. Ability to import a PDF statement directly to xero instead of having to spend a fortune on PDF to CSV software like Dext for example

    2 votes

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    Hi everyone, thanks for sharing your feedback on being able to import PDF bank statements directly into Xero in the UK.

    We can see how this would make it easier to get bank data into Xero without needing third-party conversion tools.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. On the Find and Select Matching Transactions screen, it would be nice to have a filter that only displays payments and refunds (IE - excludes the unpaid invoices). I record payments on the day that the credit card was posted, but don't reconcile until the deposit. A great deal of my customers are on payment plans, so hiding the unpaid invoices would speed things up for me.

    14 votes

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    Thanks for sharing this idea around being able to further filter the Find and Match options 🙂

    We've reviewed it and moved it to Gaining support. This means the idea is now open for other customers to vote on and comment, which helps build a clearer picture of the level of interest and the different ways this could be useful.

    If further filtering in Find and Match would improve your workflow, it would be helpful to add a vote or comment with a bit more detail on the types of filters you'd want to use and the scenarios where they would make the biggest difference.

    We’ll continue to track the feedback shared here.

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