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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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491 results found

  1. As a retail company with many hundreds of transactions each day it is a massive task to properly account for VAT. All our products are VATable inside the UK but we receive many orders from outside the UK which are non-VATable, or from other EU countries where we must charge a different VAT rate for our IOSS return.

    PayPal holds details of the VAT that was collected as part of the transaction, but as Xero imports all these hundreds of transactions from PayPal it currently does not import those VAT details. That means we have to look at our other…

    3 votes

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     ·  0 comments  ·  Bank feeds  ·  Admin →
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  2. We have two accounts (bank & credit card) from the same institution. For bank feeds, please allow multiple logins from the same institution.

    Once we login for a bank feed on one of the accounts, we can't set up the bank feed for the other account. It just asks us to choose the already logged in account.

    This is documented here:
    https://central.xero.com/s/question/0D51N000055543jSAA/how-do-i-connect-two-accounts-from-the-same-bank-that-have-different-logins

    I also reached out to support. They said "a Xero user can only use one set of credentials (per bank) in a Xero organisation. We recommend that you ask another Xero user to login and activate the feed…

    3 votes

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    2 comments  ·  Bank feeds  ·  Admin →
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    Hi team, thanks for sharing this idea and for the detailed explanation of how this affects your workflow. We understand that it's common for a business to hold multiple accounts with different login credentials at the same bank.

    Currently, Xero's architecture is built to link one set of banking credentials per user in an organisation. While we'll keep this idea open to monitor interest from the community, we want to be transparent that we don't have any immediate plans to make changes in this area.

    The recommended solution is to have another user in your Xero organisation connect the bank feed using the alternative credentials.

    If you would prefer not to have another person involved, you can add yourself as a user with an alternative email address and connect the second feed that way. It is free to add extra users to a Xero organisation, so this will not affect…

  3. Some xero reports can be run by last month, last quarter, last financial year etc. The above report can only be run by entering specific dates. Could this report have the same pre set date options added? This would be useful for client query lists for monthly/ quarterly BAS Returns, annual accounts/ tax returns etc

    3 votes

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     ·  1 comment  ·  Reconciliation  ·  Admin →
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  4. When adding a bank rule is it possable to change
    No 5 Add rule details to deault to "all accounts" rather than the account you are currently in
    A rule set up for fuel will be the same allocation no matter what bank account you are in
    Where do you chande the system defaults?

    3 votes

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    Hi Greg, while there's no way to set your own defaults for Bank Rules in Xero. 

    The existing default will differ depending on where you start the Create rule flow. 

    • If you're in the process of reconciling your account (via the Reconcile screen or Cash coding) the default for '5. Add rule details > Run this rule on' is the bank account you were reconciling
    • On the other-hand if you Create rule from the Bank rules screen, this'll default to 'All bank accounts'

    While this isn't something we have plans for at present. Appreciate how you'd like to set up a default regardless of where you start this and have adjust the title of your idea, here and we'll keep an eye on the support for this. 

  5. It would be great once you have split a transaction that rather than just clicking on save and being returned to the Cash coding screen to click on reconcile, than you could have an option to click Save & Reconcile so that the transaction is coded and reconciled all in the one screen and then it returns you to your Cash coding screen

    3 votes

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     ·  1 comment  ·  Reconciliation  ·  Admin →
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  6. Provide the ability to add Custom Fileds to Chart of Accounts entries. Perhaps 3 each of the following field types... Date, Text, Number (to 2 decimal places), Logical Fields (Tick Boxes).

    3 votes

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    Hi John, to better understand how these custom fields would help - could you explain where you'd expect them to appear or how you might use them?


    For example, would you expect to be able to report on these? It sounds like you'd like them to be visible when entering an item such as posting a journal, or adding a line to an invoice however it'd be good to know how you expect these to differ to the fields that are available in those as well. 

    For example when adding an invoice you can enter an issue and due date, writes a text description and enter a price with 2d.p. 

  7. Put a green border around the discuss box (in the dashboard reconcile tab) if there is a potential matched docket from queries so you don't have to click to the match button for every item to see if the ones you have processed were a match.

    3 votes

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     ·  0 comments  ·  Reconciliation  ·  Admin →
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  8. Can we have a report showing the last date of bank reconciliation completed for clients?

    This would be beneficial for me, listed by clients but also for the client.

    3 votes

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  9. There are a lot of businesses in The Philippines that would benefit from bank feeds. Even if you cover BPI, BDO and Union Bank I’m sure they would fund the development costs.

    This combined with BIR accreditation would see XERO as the leading accounting product in a country of over 110 million people.

    3 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Are there specific banks you're connected to and would like to see a feed developed for? It'd be good to get this detail that we can share with our product teams.

    Also to help community members understand exactly what they're supporting, as well as share these back internally with our teams it's best to keep one idea per thread - I've updated the idea here for Bank Feeds for Philippines and we can make this even clearer if you confirm which banks.

    For reporting and BIR compliance I see another user has started an idea across here you can also support.🙂

  10. Filter Bank Feed By Source
    When looking for bank errors because a bank balance is incorrect, it would make things quicker to filter by bank transaction source
    Many errors are caused by the source being imported manually but the transaction has already been imported by bank feed
    to filter these ones out would make things quicker

    3 votes

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     ·  1 comment  ·  Reconciliation  ·  Admin →
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  11. Almost all the payment providers are now settling the amounts with the fees deducted from the captured/sale amount. This needs to be reconciled as two lines 1) Transfer to cash control account and 2) Bank fees.
    Currently there is no way to create a rule for this, hence it is a big overhead for the reconciliation, with almost a large chunk of card sale having to go through this process.

    Can the product team please take care of this on priority? thanks

    3 votes

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  12. When in a bank account and want to reconcile another bank bank account, it would be really handy from the drop down where we can choose the next bank account to go to, if the number of unreconciled items could also be visible within next to the name of the bank account.

    This stops going back to the homepage to see which account to go into next to reconcile.

    Example provided

    2 votes

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  13. Pop-Ups, Banners, Advertising - oh my....

    Seriously this is a whole lot of visual noise that we don't need. Its scattered though your program forcing me to address it and close it constantly.

    We have to have a options to turn these things off - there are already so many extra clicks and movements with the deplorable "updates" and we are now forced to either deal with this visual noise and clutter or take longer still with extra clicks to dismiss these all because of what...
    Greed?
    For the sake of change?
    Its certainly not improvement because I am yet…

    2 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  14. For Spend Money, to help speed up entry:

    Prefill the last entry for that Contact. Most venders (e.g. "Uber") will be the same expense type over and over. Having the 1st item prefill from the last entry will save time.

    2 votes

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    Hi

    We appreciate you sharing your idea and why you would find pre-filling information from the previous transaction useful, Sandy.

    Your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  15. It would be help helpful to be able to edit reconciled transactions within the Xero phone application.

    I often want to fix something on the go and have to wait until I can get to a computer.

    2 votes

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    Thanks for sharing this idea about editing reconciled transactions in the Xero mobile app. We appreciate you letting us know how this could improve your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  16. Report which lists (chart of) accounts by their creation date. Handy to update an exported excel report based from a Xero report. It would show where updates in the existing excel report are required before updating latest figures

    2 votes

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    Thanks for sharing this idea about generating a report for the creation date for your Chart of Accounts. We appreciate you explaining how this could help with maintaining your Excel reports.

    We've reviewed your idea and now it's up to the community to get behind and support it. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    In the meantime, the History and Notes report can be filtered to show just changes to the Chart of Accounts for a set period so could be a useful tool.

  17. I would love a bank feed (ideally a direct feed) that supported Apple Card. A number of other financial programs support it - Xero should too!

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing, Peter.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. 😊

  18. The receiving of PGG Wrightson's bank feeds within 4 working days of end of month (as currently stated in support/help) seems to no longer be the standard time frame.

    Can you please review with PGGW whether the time frame provided needs updating so we don't need to keep contacting support for confirmation as to whether there is an issue or just a slow month when feeds aren't through by that 4th working day.

    No one wants a repeat of April 2025 when the feeds were not received until 19th May.

    Feel a bit stupid when clients rings asking about where…

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Really good for us to get a sense of new bank feeds our customers would like to see us develop feeds for. Thanks for sharing your idea here.

    We'll gauge interest in a PGG Wrightson Bank feed through your idea and keep you updated if there are any plans made.

  19. Are there any plans to include Griffin Bank for automatic bank feeds soon?

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for submitting your idea on Xero Product Idea's, Shubham. We appreciate you taking your time to share changes that would be most meaningful to you.

    We don't have plans for a feed for Griffin bank atm, but we'll start to monitor and track support your idea receives from the community.

    You can find out and stay updated with Xero releases on Xero Central.

  20. Convert Overpayment to Credit Note, or treat Overpayment the same as Credit note.

    We have a lot of customers who double pay their invoices and several who would like to see what credit they have on their account as they will order again - so don't bother with a refund.

    Creating overpayments seems like the most logical thing to do, but the functionality of overpayments is lacking in every way. There is no way to send a pdf version of an overpayment to a customer except for printing a statement. I've upvoted the suggestion to add printing functionality, but that…

    2 votes

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    Thanks for submitting your idea on Xero Product Idea's. We appreciate you taking your time to share changes that would be most meaningful to you.

    We will monitor and track support your idea receives from the community.

    You can find out and stay updated with Xero releases on Xero Central.

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