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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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535 results found

  1. It is frustrating when manually reconciling transactions when a variance is a bank transaction fee and I select 'Bank Fee' as the reason for the difference only to then have to select bank fee again when completing the transaction line presented for the Bank Fee.

    Surely, if I have selected 'Bank Fee' as the reason for the difference, the line presented could have the 'Bank Fee' nominal account pre-selected and the appropriate Tax Rate populated given that it is for a Bank Fee?
    It's only a small thing, but it bugs me.

    3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  2. It would be so time-saving to allow us to create default shortcut options for the reconciliation adjustment instead of only being able to choose "Bank Fee" or "Minor Adjustment". My "Bank Fee" is always the same information for all field (except for the amount), so why can't I just select a button that I can name something like "MY Bank Fee Default" and it fills in the fields automatically and takes me directly to the amount field?! This would save people HOURS of time every month when reconciling.

    3 votes

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    Hi there,


    Thank you for this suggestion!


    I’ve assessed your idea and moved it to Gaining Support. Being able to create custom adjustment shortcuts would be a massive win for efficiency, especially for practices or businesses dealing with high volumes of bank transactions.


    I've also updated the title to Bank Reconciliation - Custom templates/defaults for reconciliation adjustments to help others with the same pain point find and support this.


    A quick tip for now: If your bank fees always come from the same bank account or have a consistent description on your bank statement, you might be able to automate this entirely using Bank Rules.


    By setting up a "Spend Money" bank rule, Xero can automatically suggest the account, description, and tax rate the moment the bank statement line hits your screen, meaning you wouldn't even need to click the Adjustment button!


    We’ll keep you posted on any…

  3. When in a bank account and want to reconcile another bank bank account, it would be really handy from the drop down where we can choose the next bank account to go to, if the number of unreconciled items could also be visible within next to the name of the bank account.

    This stops going back to the homepage to see which account to go into next to reconcile.

    Example provided

    3 votes

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  4. HSBC Business bank feed that updates more frequently than 24 hours in arrears. The fact that it takes more than a day for a customer payment to appear in Xero makes it hard to have effective account management.

    3 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Nikki — thanks for sharing this and explaining how more frequent updates would help your account management. I can see that you have raised this previously with Xero Support and as you know there is a delay of 24 hours for the UK HSBC bank feed to reduce duplicates 😣. We can assure you that we’ll keep monitoring this and will update the thread as further improvements become available. Thanks again for raising it and helping us track demand.

  5. Are there any plans to include Griffin Bank for automatic bank feeds soon?

    3 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for submitting your idea on Xero Product Idea's, Shubham. We appreciate you taking your time to share changes that would be most meaningful to you.

    We don't have plans for a feed for Griffin bank atm, but we'll start to monitor and track support your idea receives from the community.

    You can find out and stay updated with Xero releases on Xero Central.

  6. Please would it be possible to amend the Mobile App so that when you select the + symbol the option to Transfer between accounts is possible ?

    3 votes

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    Thanks for sharing your idea and letting us know what changes are most important to you.

    We've reviewed it, and now it's time for the community to show their support! Please share your idea with colleagues who could benefit, so they can add their vote and comments. This will help us understand the full impact this change could have on their experience with Xero.

  7. The ability to have a set lock date EACH month. For example, every month by the 5th the prior month is locked for users other than the advisers. Currently you can manually do this, IF you remember.

    My issues is, if I do not remember the accounting clerk will go back multiple months creating entries and causing issues.

    3 votes

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    Thanks for sharing this idea about having regular automatic Lock Dates.

    We've reviewed this idea here, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how this could improve their experience with Xero.

  8. It would save numerous steps if:

    When a new account is created from within a transaction (for instance spend money or journal entry) the option to add a reporting name was available, instead of having to update later through the chart of chart of accounts.

    When creating a new account, through the chart of accounts or elsewhere, that the Report Code mapping category could be allocated at the same time.

    3 votes

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    Hi everyone, thanks so much for all your feedback and support on this idea!

    We know that sometimes you need to create a new account on the go—like when you’re right in the middle of entering a spend money transaction or a journal. But at the moment, you can’t create a new COA account then and there.

    The current workaround is to create the account first from the Chart of Accounts before doing your actual task. While that gets the job done, we understand it’s not the most efficient way to work, especially when you’re trying to keep momentum.

    This idea is now in the Gaining Support stage. We’re keeping an eye on how much interest it’s getting, and your votes and comments help show the value this would bring to your day-to-day.

  9. Find & Recode - Reference field
    There is an idea posted that says you can already add or change tracking through Find & Recode. I have just been advised in Help by a specialist that I cannot add or change the Reference field of the Invoice Number field for multiple transactions as a group. Even though the Find and Recode article online AND the answer to the previous idea says that you can. Having to manually update the Reference one by one on each transaction is frustrating and time consuming.

    3 votes

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     ·  2 comments  ·  Reconciliation  ·  Admin →
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  10. This will assist when coding transactions and/ or reviewing transactions without having to manually click into each individual transaction.

    3 votes

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     ·  0 comments  ·  Reconciliation  ·  Admin →
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  11. The ability to automate billable expense assignment by GL code. If you code to a certain GL code you want it assigned automatically as a billable expense for a certain customer. This helps with intercompany on-charges.

    3 votes

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    Interesting way of considering how this feature could work, Theresa.

    It'd be good to see if others in the community would find this workflow useful to them as well. We'll keep an eye on the support for this here.

  12. Allow Tagging on Transfers Money transactions on the Reconcile Screen and Allow Find and Recode to add tagging to Transfer Money Transaction.

    3 votes

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  13. When reconciling a bank account, it would be extremely useful to see WHERE a transaction is coming from (Bank Feed vs Imported Statement). Especially when deleting duplicate transactions, it'd be nice to know which is which as we prefer to not delete bank feeds when possible.

    3 votes

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  14. Since October 2023 automatic bank feeds with Maybank are not working anymore. Before that, they worked perfectly fine, but since then they are not working, and have not been restored from Xero ever since. As per Support there is a technical problem, and they are working on fixing it for over a year now. So this is not even a new idea, but only the request to restore an important feature that already existed before. Please work harder on fixing this issue!

    3 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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  15. Bank Feed for Shopify
    I know that there is a Shopify Xero integration but i need a Shopify Xero bank feed only. Is it possible to get one set up?

    3 votes

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     ·  1 comment  ·  Bank feeds  ·  Admin →
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  16. Bank Reconciliation - Having a Reconciled By column.
    It would be very helpful to have a column in the bank account transactions screen that shows who reconciled the transaction. I have a client who thinks they are helping by reconciling their own transactions only to get most of them wrong. If there was a column showing the reconciler then I would very quickly be able to ascertain the transactions i need to review by running a history and notes report for that period.

    3 votes

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  17. Find and Recode payments from imported statements to change the "Received as" feature to Prepayment or Overpayment.

    I have a lot of older statements to import (this particular payment provider does not offer a feed for importing automatically). These payments are nearly all prepayments, and now I have to manually reconcile them to Prepayments. Automation would be a real time saver!

    3 votes

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  18. I would like to be able to link a bank login to multiple clients. So if the client has multiple businesses under one login, I should be able to link the bank feed to each Xero file. Currently I can only have one bank connected to one client if they can see multiple businesses on the same login.

    3 votes

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    1 comment  ·  Admin →
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    Hi Elizabeth, is there a particular bank your client is with that you're looking to connect to multiple orgs? For some bank feeds this is possible, but not all. It'd be good to know what bank you're using that you'd like to do this with.

  19. Allocate specific tracking categories to transactions instead of showing every category when a transaction is created.

    Currently all tracking categories show when creating a new spend/receive money. In our business one of these categories is used for timesheets only. I would like the option to be able to choose which tracking categories display when creating new spend/receive money transactions in Xero, in the same way that I am able to do this for payroll and on invoicing.

    3 votes

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  20. I want to be able to add notes to rules I setup, but I don't want to use the description field as that shows on the books. I like to know why I chose not to set a tax rate on a rule, or if the business owner has told me something specific about a re-occurring transactions that they may not always provide a receipt for. I would like to have something to look back at so that I understand why I set it up as I did. Hopefully that makes sense?

    3 votes

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