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Another missing feature to start looking for alternative solutions. Working with XERO feels more and more it is not actively developed anymore, just in maintenance mode and steadily increasing subscription prices...

I agree with Barb Sheahan below:
"...would love to have an option to either tick a box to send a receipt to a customer during the reconciliation process, or be able to select a group of customers to send receipts to. Either way, having an automation process would be super helpful and be so much more efficient."

beautifully phrased and completely correct!

An auto send receipt function within Xero would be really useful.

THIS IS CRITICAL FUNCTION TO GIVE CUSTOMERS A PEACE OF MIND THAT PAYMENT IS WELL RECEIVED. PROOF OF EVIDENT THAT PAYMENT IS WELL RECEIVED.

I just want to be able to send a customer a receipt from the reconciliation page, a lot of our domestic customers want a receipt and I just want it to be easier!

Yes please...would love to have an option to either tick a box to send a receipt to a customer during the reconciliation process, or be able to select a group of customers to send receipts to. Either way, having an automation process would be super helpful and be so much more efficient.

Basically, their response from March says they aren't going to do it.

Really sad.

This feature is desperately needed. As someone posted on one of the query threads - it takes 7 mouse clicks to send a receipt. We have a majority of members who need a receipt to claim back from their government funded package. As a SME every automation we can incorporate is critical to the success of scaleability and staff time.

This is standard business practice, why this cannot be automated in 2023 is beyond belief.

The Australian Government requires a receipt for anything over $75. If you are based in A/NZ you should know this. Why can't this be simpler to do or allow us to automate it.

The current process is too long, but we are forced to do it to comply with the law.

Also, to clarify, I'm not saying to have a minimum, but an all option or easier.

Not yet Still?

Action is 8 years overdue just fix it please!

This appears to be another basic feature that is requested by Xero users the Xero team ignores, raised 8 years ago and no action. The complexities mentioned by Xero are easily resolved, and even if they are not from a technical perspective just adding an email receipt on reconcile option tick box would be a workaround that would stop the frustration by users.

For Xero users maybe voting with your feet my get better results.

Could at least have a pop up option to send receipt once the reconcilling has been done.

Couldn't we just at least have a button on the bank rec screen to send receipt if & when we want to send - that way not fully automated yet?

Complexities:
* Re-Reconciliations - Do Not Send Payment Received Email
* A split transaction is a part payment - Do Not Send Payment Received Email
* Manual "Mark as Reconciled" - Send Payment Received Email

I was working on accounts systems twenty years ago that sent automated receipts. Seemed to work then!

Also, when will we get the stop function in Xero? I've been asking for 6 years.

Dealing with the Complexities:

* Re-Reconciliations - Do Not Send Payment Received Email
* A split transaction is a part payment - Do Not Send Payment Received Email
* Using manual Mark as reconciled - Send Payment Received Email

for what it's worth- i'm looking into creating a custom automation using https://www.make.com (if anyone's interested). it's a no-code integrator/automator.

Please add this function to save everybody's time.