Purchase order - Ability to format Delivery address – Share and support customer ideas for Xero

Purchase order - Ability to format Delivery address

What have you done to purchase orders? the delivery instructions are now all in one line, whereas we had them in separate lines to match our template. I suppose I now need to recreate one and then check to see how it comes out on our existing template. We've had no notice that these were going to change. The info is way too big now, like with the invoices. The Dashboard was bad enough. Why do you have to keep changing things for no purpose?

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41 votes

Julie Roff shared this idea · 07 February, 2026 · Report… · Admin →

Completed ·

AdminKelly Munro (Community Manager, Xero) responded · 29 April, 2026

Hi team, pleased to confirm that this change has now been released to all users!

You'll find you now have more control and can visibly see the formatting of the delivery address as it'll appear to suppliers.

Along with this as mentioned in my last post, there are additional options for the Delivery address so you can add a one off address, or add or edit an existing address.

Thanks everyone for your feedback and supporting in this change here.

Screenshot 2026-04-29 at 8.58.59 AM.png 78 KB

Show previous admin responses (4)

In development ·

AdminKelly Munro (Community Manager, Xero) responded · 21 April, 2026

Hi team, we appreciate all your feedback about the delivery address here and our team have been working on changes to this to better suit the needs of our customers.

We are in the process of rolling out changes to the formatting of the address shown both when editing the Purchase order in Xero and on the PDF, and you also have the ability to add a one off address, or edit an existing address. This has been released many customers already and will be with everyone else very soon 🙂 I’ll round back to confirm once at 100%

In discovery ·

AdminKelly Munro (Community Manager, Xero) responded · 17 February, 2026

Thanks for the continued engagement with this idea, everyone. Taking on board feedback we’re receiving on the new experience our product team are looking into the formatting of the delivery address atm. I’ll share more news around this with you all, here.

Gaining Support ·

AdminKelly Munro (Community Manager, Xero) responded · 11 February, 2026

Appreciate the feedback and understanding how you preferred the formatting of your delivery address before, Julie. While we don’t have immediate plans for changing this we’ll start to get a sense of the interest through your idea.

Our product team are watching the feedback around this closely and I’ll be sure to share if there are any updates planned.

In terms of the name of the client – this will be driven by the name entered in the Attention to field of the Contact. Within the po you can click on the Contact name to Edit, if you select the ‘Edit all address fields’ option this will expand the fields so you can edit or add a client name in the Attention to.

submitted ·

System responded · 07 February, 2026

Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.If you’re interested to see recent releases or get a pulse on what’s coming soon see The Long and Short of it. 🙂

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Gary Brown commented · 12 February, 2026 23:59 · Report

Totally agree with this especially the delivery address including the companies name pulling through. I now have to add a one off address each time I create a new PO. What an absolute joke!

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Jonathan Loake commented · 11 February, 2026 22:44 · Report

Following on from my previous comment with screenshots, not having the company name pull through on the address field is a big issue. Some companies exist in the same building as others (Xero uk for example) "same address different companies" attachment.

Then you say that we need to put the company name in the attention to field? "address comes out like this" attachment shows how that looks. Does that look right to you? Is that what your designers were going for?

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- address comes out like this.png 13 KB
- same address different companies.png 60 KB
Jonathan Loake commented · 11 February, 2026 22:13 · Report

Kelly, within the purchase order screen I can only see "edit all address fields" on the supplier contact. I see no way of editing the address of the delivery contact?

The name in the attention to field is the contact name of the person on site to contact for delivery, we still need the company name to be pulled through, I can't believe this is intended behaviour, I assumed it was a bug!

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Abhinav Bhatnagar commented · 11 February, 2026 21:40 · Report

Please restore delivery address feature.
Do you guys even consider customer feedback prior to making any changes?

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Claire Moriarty commented · 07 February, 2026 06:17 · Report

Totally agree with the PO now not pulling through the name of the client - it only pulls through their address - when we send a PO to a supplier we need to give them the name of our client and NOT just their address - please can this be fixed ASAP

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