Online Bill Payment - access to source document for BPAY details
BPAY details are not held on the contact record and have to be captured every time when paying a bill through this mechanism. Without having access to the source document while making the OBP we need to have it open on another screen or printed out. This slows the process down and introduces another risk factor.
Please could the attachment icon be included as part of the OBP process.
Thanks Andrew
Andrew Rogers
shared this idea
Thanks so much for sharing this idea 🙂 We can see how having to look up and re-enter the BPAY biller code and reference each time could slow things down and increase the chance of errors. Saving these details to the supplier’s contact would make the payment process much smoother. For now, we’d like to get a sense of the support for this from the community.
