47 results found
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Batch Payment - Make reference mandatory
It would be great for the payment reference field at the top of the page to be a compulsory field when generating a batch payment. Given that it is required in order to generate an ABA file at the end of the process it causes a lot of issues if someone new or someone who is rushing skips filling it in, then you either have to reverse and redo or edit the batch in order to add the reference and generate the ABA.
4 votesThanks for sharing, Matthew. We don't have any plans for making this field mandatory atm but appreciate the extra steps of having to redo if it's been overlooked. We'll start to get a sense of the wider interest for this here.
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Online Bill Payment - access to source document for BPAY details
BPAY details are not held on the contact record and have to be captured every time when paying a bill through this mechanism. Without having access to the source document while making the OBP we need to have it open on another screen or printed out. This slows the process down and introduces another risk factor.
Please could the attachment icon be included as part of the OBP process.
Thanks Andrew1 voteThanks so much for sharing this idea 🙂 We can see how having to look up and re-enter the BPAY biller code and reference each time could slow things down and increase the chance of errors. Saving these details to the supplier’s contact would make the payment process much smoother. For now, we’d like to get a sense of the support for this from the community.
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Bill Payments - Increase limit on Value
Currently, Xero is unable to generate a payment file when the bills amount are too large. While Support has advised that there isn't a specific limit on the number or value of bills, we had issue when we tried to batch payments from the bills that the system considered 'too large'. This means that we need to make these payments manually and when there are a large number of high-value bills, this significantly reduces processing efficiency and increases the administrative workload.
2 votesThanks for sharing this idea. We understand how not being able to generate a payment file for large-value bill batches can create extra manual work and slow down your payment process.
We’ve reviewed your idea and are moving it to Gaining Support so other customers can add their votes and feedback. This helps our product team better understand the level of demand and the impact this is having for customers.
We’ll keep you updated here if there’s any progress to share.
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Batch payment - Unique id that can be matched when reconciling
To verify batch summary that was loaded in the bank. Reduce the risk of file being replaced by staff
8 votesThanks for the extra detail, Yash. I've slightly updated the title of your idea here to reflect this and we'll start to rack the interest in this from others in the community here.
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Crezco - Automatically default Reconcile To account to selected Pay From bank account
When paying a bill, when I select which account to pay from, please can you default "Reconcile to" to the same account. Currently I have to select the account twice every time I pay a bill. Or make "Reconcile to" optional, only to be used when you want to reconcile to a different account from the one used to pay the bill.
1 voteThanks for bringing this to the community, David. Having Reconcile To default to the account selected in Pay From could make processing bill payments more straightforward.
We’ve updated the status to Gaining Support so we can continue tracking community interest. If this would be useful, add your vote and let us know if you’d expect the field to always match or remain editable.
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Bills - Separate Payee Name field for vendor factor payments
We need a separate Payee name field for our Vendors. We have several vendors who factor their AR so we need to pay the factor company, not our vendor. Currently, the only way to do this is manually which is a hassle when writing a batch of checks.
1 voteThanks for sharing this idea. We understand the request for a separate Payee Name field so payments can be made to a factoring company without changing the supplier's main contact details.
I’ve updated the status to Gaining Support so we can continue tracking community interest. How do you imagine this working in Xero, and where would you expect the Payee Name to be used?
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Bill payment | Melio - Partial payments
Melio - Partial Bill Payments
Currently unable to do a partial bill payment with Melio in Xero. Note: this is a very straightforward process when using Melio directly, but unfortunate now that I've cancelled that subscription and migrated the entire process to Xero).The support center provided a cumbersome "hack", which really lowers the value of doing this process in Xero (to reduce manual steps/processes). Here's the hack:
(1) Manually record a part payment on the bill for the balance still due (the amount you don’t want to pay now).
(2) Process payment via online bill payments for the balance…1 voteAppreciate you sharing this idea with us here, Greg.
We're continuing to build on our bill payments solutions and this is something we'll consider for future improvements.
In the meantime, make sure to share your idea with any colleagues that may also like to see this - we'd love to get a better sense of interest.
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Remittance advice - Ability to show foreign currency
As a business we deal in several currency so the ability to be able to send a remittance advice to a supplier that has been paid in a foreign currency similar to how this is done for suppliers in GBP would be a great help to ensure there are no queries with payments to suppliers paid in foreign currency
3 votesHi Mark, thanks for sharing your idea, and letting us know the changes that matter most for you.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
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Checks - Vendor details pull through automatically
I don't like the new vendor payment system. I want go back to the old system of paying by check. With new system you have to re-enter the vendor information to send a payment. Don't like it. How do i revert back to paying with my own checks.
1 voteThanks for your feedback on the new process.
At this stage, it isn’t possible to switch back to the previous check payment process.
We really appreciate you taking the time to share this feedback here 💡 It helps our product team better understand the experience you’re having and where customers would value improvements most.
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Xero Accounting app - Ability to Make Payments with Crezco
Button on the mobile app to pay bills, which will then use Crezco. This is how it works on Desktop but I can't see this feature on the mobile and I find myself often trying to pay bills while on the go, it would be much easier to start the flow from Xero, rather than switching between the Xero app and Banking app.
4 votesThank you Coby for sharing your idea and letting us know the changes that matter most for you.
We've reviewed your idea for the Xero Mobile App direct bill payment and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
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Bills - Add 'Make Payment' option available in Canada for 'Bills'.
In Canada, 'Make Payment' button is not available in 'Bills'. It would be nice to make payment directly from the Bills instead making payment from the bank.
9 votesThanks, Urjit for submitting your idea!
We've taken a look, and it's now ready for the Xero community to rally behind. Other users can now vote and offer their thoughts on how this could enhance their own Xero journey.
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Bills - Make pop-up notifications optional
Could the pop-up windows that appears when I approve a bill be optional? It blocks the view of the next bill that pops up.
1 voteThanks so much for taking the time to share this idea with us. We understand how frustrating it can be when you’re trying to work through bills quickly and the approval pop-up interrupts your view of the next one.
We’re moving this idea to Gaining Support so we can better understand how many customers would like more control over this experience.
For now, as a workaround, you can click the x on the pop-up to dismiss it. We really appreciate you sharing your feedback — it helps us understand where small moments in the workflow can have a big impact.
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Xero Accounting app - Send remittance advice
Add the ability to send remittance advice from the mobile app.
I find do most of my nightly accounting on the couch in my living room with this app - brilliant - but still have to go into the office just to do the remittance! Annoying.
Couldn’t we just do it from the app please?
11 votesHi, just a quick update on this.
Although the mobile app doesn't have this feature right now, feel free to share this idea with any colleagues that this could also benefit. They can add their votes and comments about how this would help them, too.
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Bills - Allow setting a default bank account and date when recording manual bill payments
The 'date paid' should default to current.
The 'from account' should default to last used for that contact1 voteHi Brett, thanks for sharing this suggestion. We understand you’re looking for the ability to keep a default bank account and payment date when recording manual bill payments.
Having these fields retained could help make high-volume bill processing smoother and reduce repetitive steps when entering multiple payments.
I’ve updated this idea to Gaining Support so we can continue gathering feedback and examples from the community.
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Bill Payments - Copy documents attached to a "Bill to Pay" entry into the bill payment transaction.
Currently, documents (invoices) that are attached to a "Bill to Pay" entry do not copy over to the bill payment transaction at reconciliation. You have to go to the (reconciled) account transaction and manually add the same documents again !
I'm told by xero this is because the Bill to Pay and actual bill payment are 2 separate transactions and the "documents" icon and process apply only to the transaction being processed at the time.
This is silly. It is doing the same thing twice - and requires you remember to do it anyway!
I thought automation was designed to…5 votesThanks for sharing this suggestion, Richard.
We appreciate you letting us know about the changes that matter to you. We've reviewed your idea for having documents attached to a bill automatically copy over to the final bill payment transaction. We can see how this would save a lot of time and remove the current double-handling of having to attach the same file again post-reconciliation.
This idea is now open to gain support from other members of the community. Along with votes, others can now comment to share more detail on how this improved workflow would help their experience with Xero. 🙂
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Bills - Add an option to hide or remove the Memo line on printed Cheque layouts
Allow users to remove or hide the memo line on check-style bill payments. Many businesses do not use the memo field, and it takes up unnecessary space on the check layout. Providing an option to disable or remove the memo line would simplify the check format and allow the check stub to display more relevant information such as vendor details, invoice numbers, or payment references. This would make the check layout more flexible and better suited to different business workflows.
1 voteHi Kevin, thanks for sharing this suggestion. Having the option to hide or remove the memo line on printed cheques could make the cheque layout more adaptable.
A simple layout setting to control this would give more flexibility over what is shown on cheque vouchers, especially where sensitive or internal information is involved.
We’ll continue tracking the feedback and interest shared here.
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Batch Payment - New Bills/payee's highlighted in Batch Payment Summaries
Accounts Payable - New Bills/payee highlighted in batch payment summary
I review the batch payment summaries for our organization after they have been approved by managers but I would like some further controls - it would be great if there was some indication on the batch payment summary that this was a first time bill payee and/or if Xero could check for duplicated bank account numbers in the batch payment summaries.
7 votesHi team, we appreciate how identifying duplicated bank account numbers, and highlighting new payees in batch payments could make payment reviews quicker and provide extra confidence before approval.
We have a new feature that'll soon be rolled out o customers centred around bills protection. This feature will help by screening bills before payment and flagging first-time payees.
Being upfront it's focused on the bills workflow rather than batch payment, and checks for bank-detail changes or mismatches, rather than duplicated bank account numbers across payees.
We’ll continue to consider how these safeguards can be presented in the payment review experience.
If there's any news of improvements that meet needs here I'll be back with an update.
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Batch payment - Warning if contact has not be paid in the last year
It would be great to have a warning pop up when creating a batch payment if a supplier has not been paid in ie 1 year. Recently a Supplier was paid however in the 2 years since they were first added into Xero (and no bills paid since) the business was sold and the bank account changed. Additionally if Hubdoc could read bank accounts and a warning pop up if they differ from that in Xero.
5 votesThanks for letting us know that you would like to see a warning when paying suppliers that haven't been paid for over a year.
We've reviewed your idea and now it's up to the community to get behind and support it. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
A second idea has been created from this one for the suggestion of adding a warning within Hubdoc if a different bank account number is entered in Xero. You can view this here - Hubdoc - Warning if supplier bank account in Xero is different
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Batch payments - Option to export Batch Payment Summary report to .CSV file.
Currently there is the only one option to export Batch Payment Summary report to PDF format.
That report is coming with the vendors listed randomly without any order.
Usually I forward that report to the owner along with 'aba' file for payment processing, and the report with vendors listed in alphabetical order will be very helpful.
Exporting the report to Excel will solve the sorting problem.
Thank you very much,
Irina Rubina, bookkeeper @ Huff BagelryPost edited by Community Admin to remove screenshot containing sensitive information
6 votesHi Irina, thank you for this excellent suggestion.
We can see how being able to export the Batch Payment Summary report to a .CSV file would make it much easier to sort and manage before sending it on for payment processing.
We're grateful for your engagement and letting us know the changes that matter to you. We've reviewed your idea and now it can gain support from other community members. Along with votes, others can now comment to share additional detail about how a CSV export option for batch payments could improve their experience with Xero.
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Bill Payments | Crezco - buy batches of bill payment fees
The highest Xero subscription allows you to make 10 bill payments through Crezco and then you pay a fee per bill. This is a pain, as I now have to approve each 24p fee.
Please can I buy Crezco payments upfront?4 votesHi everyone, we’ve seen some good chatter around buying Crezco bill payment fees in batches. For those handling a high volume of transactions, being able to buy fees in bulk would make this process quicker and smoother.
At the moment, Xero doesn’t support batch purchases for bill payment fees, but this idea is now in Gaining Support.
If this sounds like something that would help your workflow, please add your vote or share your thoughts. The more feedback we get, the better we can show the product team how important this is.
We’ll keep you updated here as we learn more.
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