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26 results found

  1. Xero central | My cases - Ability to search previous cases

    Being able to search prior support cases via a 'search' function would be very time saving. The process of scrolling through prior cases is very time consuming.

    Searching only by Open/Closed cases isn't overly useful.

    8 votes

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    submitted  ·  5 comments  ·  Security  ·  Admin →
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  2. Dashboard | Support - Ability to access My cases

    Have "My Cases" clearly accessible and visible through the main Xero Dashboard rather than having to go to a completely different URL

    12 votes

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    submitted  ·  5 comments  ·  Security  ·  Admin →
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  3. Xero Central | My Learning - History of learnings to help track CPD

    Could you provide an audit record of dates when and which courses have been completed in My Learning to keep CPD log up to date?

    10 votes

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    submitted  ·  1 comment  ·  Security  ·  Admin →
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  4. Invoices: Ability to have password protected email invoices

    As is frequently reported in the news, cybercrimes are prevalent and increasing. In light of a security incident experienced by one of our own clients - additional security measures to avoid cyber security issues need to be addressed.
    Being able to safely send invoices electronically that have some type of protection on them is of utmost importance.

    One small step that can easily be made within Xero is to remove the word 'Invoice' from the subject line of the email which basically can lead hackers to where the dollars are.
    This can be updated in your email settings- however secondary…

    17 votes

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    5 comments  ·  Security  ·  Admin →
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    Gaining Support  ·  AdminDavina Roper (Admin, Xero) responded

    Thanks so much for taking the time to share this idea with us.

    We’ve now moved it to our Gaining support stage. This means it’s on our radar and we’ll be keeping an eye on how much interest it gets from other Xero users.

    The best next step is to encourage any friends or colleagues who’d also benefit from this to add their vote and a short comment on how it would help them. More support and real‑world examples make it easier for our product teams to understand the impact when we’re prioritising future work.

    While we can’t promise if or when this will be built, your feedback genuinely helps shape what we focus on next, so thank you again for sharing it 🙂.

  5. Product Ideas Forum: Filter to show my own ideas

    In this forum, I'd like to see a list of my own ideas, so that I can see if there's been any updates since I was last here

    6 votes

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    1 comment  ·  Security  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the interest for this idea and improvoing the product ideas forums for your use.

    As noted in my last response currently when logged into Xero Product ideas there is the option to go to Settings & activity from your initials in the top right of the screen Within this page you select the option to 'Export my data'. This'll email you a few files, one of which is a CSV of all the ideas you've started and the URL to be able to view these online.

    We appreciate wanting a simpler in product view of this and will continue to consider how we could solve for this as we develop this space. I'll share if there is any progress here.

  6. Xero Central | My cases - Change order to latest response on top

    Organise support cases with latest response on top, rather than having to scroll to the bottom to see the latest answer.

    8 votes

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    submitted  ·  2 comments  ·  Security  ·  Admin →
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