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  1. 9 votes

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    Appreciate you sharing your feedback on the Tax Manager beta, Serge. Our product team are paying close attention to the feedback we're receiving on this to understand how we can keep developing this experience. I'll be sure to share if there are any plans for providing this visibility of the status of a return.

    Vicki Carlisle supported this idea  · 
  2. 103 votes

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    Thanks for sharing your feedback on introducing audit trail functionality to XPM. We appreciate you explaining how important visibility and accountability are for managing teams and tracking job performance.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Vicki Carlisle supported this idea  · 
  3. 75 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Vicki Carlisle supported this idea  · 
  4. 119 votes

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    Thanks for feeding back on the Client search, Carey. The way that search works for the new client list experience is a little different to the older experience, and partial matching is not a feature with this new search.

    While it's not in our roadmap atm, our team are keen to stay close the support this idea receives and will consider in future planning. I'll share if there are any updates here.

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    Vicki Carlisle commented  · 

    I'm finding the search TOO broad - I typed in Sydney to find one client with that in the name and it also gave me all clients with an ADDRESS in Sydney!

  5. 8 votes

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    Thanks for sharing this idea about having regular automatic Lock Dates.

    We've reviewed this idea here, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how this could improve their experience with Xero.

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    Vicki Carlisle commented  · 

    Lock Dates - multiple or progressive lock dates are needed.
    Many users ignore or aren't aware of the two lock date options so tend to put (or remove) the same date in both.
    Once a lock date is removed, all prior periods are open. I am currently working on a file where I had locked 30 June 2024. Another user unlocked and edited entries. I've discussed it with them and re-locked 2024.
    The user has decided to lock entries for December 2025. Then they removed that later lock date and this again meant there was no lock date at all.
    If there had been progressive lock dates, when I locked 30 June 2024 and the user then locked December 2025, they (hopefully) would have only unlocked December 2025, so June 2024 could have stayed locked.

    Vicki Carlisle supported this idea  · 
  6. 174 votes

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    Thanks to everyone who's shared feedback here. Over time, the conversation has broadened from the original request: the ability to create custom-designed workpapers, similar to Classic Workpapers, with tailored calculation rows, sections and mapped account codes.

    This is something we're actively exploring and will share another update soon. We’ll use this idea to track that broader customisation capability.

    Requests for specific worksheets are best tracked separately:

    Tracking these separately helps us understand interest, needs and use cases. Please make sure to add your vote to these if of interest, or start a new idea for a new one.

    Vicki Carlisle supported this idea  · 
  7. 10 votes

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    Hi Sam, thanks for highlighting the other related idea. We don't have any plans for further improvements to classic workpapers which is why that has now been merged into this idea as an opportunity to improve within new Workpapers.

    I've made sure your feedback here has been shared with the team and will provide an update here if any plans are made to change which PAYG instalments are included in this workpaper.

    Vicki Carlisle supported this idea  · 
  8. 29 votes

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    Hi Chris, apologies as returning to your idea here and checking in with our product team I can confirm it is not currently possible to create Workpaper packs for individuals unless they have a Xero subscription.

    This is something our team intend to look into longer term, and I'll be keep you updated of any progress surrounding this here. Thanks

    Vicki Carlisle supported this idea  · 
  9. 48 votes

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    Hi everyone, thanks for continuing to share your feedback on this idea.

    We understand that being able to see all queries at a glance within the In Progress tab would make it much easier to manage work without the extra clicks. The good news is that improvements are part of the planning for our new Workpapers solution in partnership with BGL 💃.

    We’re continuing to roll out new Workpapers in phases, and we’ll be sure to share more updates here as we have them.

    Thanks again for your feedback and for helping us shape what comes next.

    Vicki Carlisle supported this idea  · 
  10. 3 votes

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    Thanks for feeding back on how we can further improve the new Workpapers solution for you here.

    This isn't something we have plans around atm, but are paying close attention to all ideas coming in about this feature.

    If there are any plans made to enable editing of uploaded documents we will update you here.

    Vicki Carlisle supported this idea  · 
  11. 6 votes

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    Good to hear how we can improve checklists for your use - Thanks for sharing.

    While we don't have immediate plans, we'll keep a good eye on the interest in this here and I'll be sure to let you know if there's any news.

    Vicki Carlisle supported this idea  · 
  12. 14 votes

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    Hi everyone, we appreciate the interest in the idea here.

    We get how separating categories such as Revenue, COGS and Expenses could better support your practices review process.

    This capability is now available in Workpapers Plus which is currently in early access. You can find out more and register your interest through our Xero Central page.

    With Workpapers Plus you can create or edit a template, group relevant report codes into the categories your firm uses, and apply the template to new workpaper packs. Existing packs can be refreshed to apply updated mappings - See more on this here.

    I'll round back to confirm once Workpapers Plus is fully released to all practices.

    Vicki Carlisle supported this idea  · 
  13. 68 votes

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    Hi community, we appreciate your continued feedback and hearing how important client queries are to your Workpapers workflow.

    We understand the value of being able to send queries to clients and have their responses and documents come back into New Workpapers. This is something we have intentions of developing, however it's not being worked on just yet. We’ll update you here when things progress.

    Vicki Carlisle supported this idea  · 
  14. 90 votes

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    Thanks so much for sharing this idea. We’re seeing that this suggestion is gaining support from other partners in the community, which helps us understand its overall importance. While we can’t promise any changes or share timelines, ideas that attract growing support are regularly reviewed by our product team when planning future improvements⭐.

    Vicki Carlisle supported this idea  · 
  15. 58 votes

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    Hi team, we've made reviewing auto-reconciled transactions easier. Review reconciled is now the main review step, and you can filter by reconciliation method and see why each transaction was reconciled.

    At this time there's no way to mark transactions as reviewed yet, so we'll continue gathering support for this here. Thanks

    Vicki Carlisle supported this idea  · 
  16. 49 votes

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    Thanks for everyone's feedback on your experience with auto bank rec, here. The aim of this feature is to improve and build more efficiency in your reconciling your bank account, however we understand and appreciate feedback here on where users would prefer to more control and options, as well as the option to dismiss the banner.

    Right now, as some in the thread have noted auto reconcile can be turned off for each of your bank accounts at any time. From the main Bank Reconciliation screen, click on the ‘Auto-reconcile’ settings button to manage your settings.

    We're currently looking into more controls and settings for auto reconcile that may better suit needs shared in this thread, I'll round back to share more on this as it develops.

    Vicki Carlisle supported this idea  · 
  17. 67 votes

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    Vicki Carlisle commented  · 

    Can we please have an optional Organisational Setting in Hubdoc to ensure Hubdoc does not create or post items with dates earlier than the lock date in the Organisation?

    This should prevent Hubdoc using a date like 1925 when using the date picker.

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    Vicki Carlisle commented  · 

    We really need a date restriction in Hubdoc to stop it posting into 100 years earlier. How it even interprets 20/10/23 as being 1923 is crazy. Ideally the lock period in Xero would link through and limit what can be done in Hubdoc, but in the absence of that functionality it should be able to be set in HubDoc

    Vicki Carlisle supported this idea  · 
  18. 1 vote

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    Thank you for sharing your thoughts and highlighting the changes that are most important to you! Your idea has been reviewed, and it's now time for the community to show their support. Be sure to share it with colleagues who might benefit so they can cast their vote, too. Other members can also drop a comment to share how this feature would improve their experience with Xero!

    Vicki Carlisle shared this idea  · 
  19. 34 votes

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    Thanks for taking the time to share your idea and what’s most important to you.


    We’ve reviewed it, and it’s now open for the community to support. If this would help others in your team, feel free to share it so they can add their vote.


    Community members can also comment to share how this idea could improve their experience with Xero.

    Vicki Carlisle supported this idea  · 
  20. 1 vote

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    Hi Vicki, we understand how having assessment tracking for Trust returns, similar to NOA tracking for Individual returns, could help monitor outstanding assessments.

    We appreciate the suggestion to use existing return indicators, like trustee tax payable, to help surface tracking statuses automatically.

    We’ll continue to track the interest and feedback shared here.

    Vicki Carlisle shared this idea  ·