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  1. 1,047 votes

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    Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.

    As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).

    We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.

    That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.

    In the meantime, as has been shared by others over time there are a few ways you could accomplish this…

    Natasha Smith supported this idea  · 
  2. 28 votes

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    Hi team, we appreciate your feedback and support on this idea.

    As you'll have noticed we've released our new unified client and staff experience that combines the experiences across Xero Practice Manager and Xero HQ.

    You'll find more filter and column options for the Client list.

    Though Client Partner and Client Manager aren't filters that can be added at present our product team are aware of the interest for this and will consider this enhancement as they continue to plan their roadmap. We will share any updates with you here.

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    Natasha Smith commented  · 

    Yes ability to filter insights by groups is critical. We have xero only clients and accounting clients. We only want to see insights for our accounting clients.

    Natasha Smith supported this idea  · 
  3. 51 votes

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    Appreciate the interest and hearing the use you have in seeing integrated apps your clients have connected.

    As some will have received communication of some time back - we made the hard decision to retire Explorer in Xero HQ from 12 April, 2023.

    Right now, if you'd like to see the apps a client has connected you can open the Xero organisation, go to settings and select Connected apps.

    While this is something we may consider developing elsewhere in Xero HQ down the road, it isn't in the teams plans right now. We'll continue to track interest here, and let you know if there is any change surrounding this to share. Thanks

    Natasha Smith supported this idea  · 
  4. 11 votes

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    Hey team, thanks for sharing your needs in preparing workpapers on Cash basis. We're happy to provide an update that this is now in development as part of new Xero Workpapers. With new Workpapers you'll be able to select the accounting basis (cash or accrual) when setting up a workpaper pack, ensuring your calculations and reports align perfectly with your client's needs.

    We've just started roll out to Australia, and will be following to other regions in 2026. We understand that you're eager for this feature, and we'll keep you updated on the progress, here.

    Natasha Smith shared this idea  · 
  5. 7 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Natasha Smith shared this idea  · 
  6. 119 votes

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    Hi community, thanks for your support and sharing in the idea here. Diving into your comments, there are a few different ideas that we're picking up on within this one thread;

    1. ability to change the email address/contact of a sent pack
    2. ability to add additional documents to a sent pack, and
    3. the ability to edit metadata of a sent pack

    For the first, we'd like to better understand what is driving the need to change the email address?  is it down to a typo when entering it? or if its on a tax return, is it wrong on the client record etc?

    Although it's not possible to add additional documents to a pack right now, creating and sending a new document pack is essentially the same - Is there any reason this isn't suitable?

    Lastly, it'd be good to get more substance of how the ability to rename a pack…

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    Natasha Smith commented  · 

    This is a feature that is available and we use with adobe sign . My understanding is document packs utilise the adobe platform so possibly a change at xero's end required to enable this.

    Natasha Smith supported this idea  · 
  7. 46 votes

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    Natasha Smith shared this idea  · 
  8. 43 votes

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    Natasha Smith shared this idea  · 
  9. 28 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Natasha Smith supported this idea  · 
  10. 15 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Natasha Smith supported this idea  · 
  11. 163 votes

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    Thanks for the feedback here, everyone. We get how being able to use custom Excel templates for Workpapers could save you time and power up your use of Xero Workpapers.

    Currently, you can export Workpapers data to Excel and then copy info into your preferred template. Allowing you to continue using your custom templates for now.

    The good news is we're delivering a new Workpapers solution, and our team are exploring how to enable this functionality within this.

    We'll post an update as soon as we have any news to share.

    Natasha Smith supported this idea  · 
  12. 108 votes

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    Natasha Smith supported this idea  · 
  13. 16 votes

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  14. 36 votes

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  15. 37 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  16. 9 votes

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  17. 42 votes

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