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  1. 118 votes

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    Thanks for reviewing and letting us know how we could keep improving the new homepage experience.

    For the time being we're paying attention to the pulse of this idea, here.

    We will let you know if there are any updates.

    Kevin Holland supported this idea  · 
  2. 217 votes

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    Hi everyone, we acknowledge your strong interest in this feature, and how enabling 'Title' and 'Summary' fields from a Quote to automatically carry over when you convert it to a Sales Invoice would add more context for your customers.

    In lieu of this feature directly, to include this information on your invoices you could currently copy & paste as a description only line within your invoice, or copy into the contents of your email when sending the invoice.

    However, we understand this is an extra step that you'd like to eliminate to improve work flow and consistency between quotes and invoices.

    We want to be transparent about the current situation. While we appreciate all your feedback and the detailed explanations of how this impacts your businesses, there are no plans to develop this idea at this time.

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    Kevin Holland commented  · 

    9 years later this simple and critical feature remains unactioned - its surely less than an afternoons work to just make this feature work!!!

    Kevin Holland supported this idea  · 
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    Kevin Holland commented  · 

    This is such a simple thing for them to add and this request has sat here ignored for 7 years! And as evidenced below the original request is even older.

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    Kevin Holland commented  · 

    How is this being ignored? The idea above was floated in 2015 - such a simple obvious thing that's missing. The manual bodge I continually have to do is crazy. Come on Xero!

  3. 1,282 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Kevin Holland supported this idea  · 
  4. 175 votes

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    Kevin Holland supported this idea  · 
  5. 1,168 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
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    Kevin Holland commented  · 

    567 people are needing to flag bills and xero's response is a bland " this is not something we have plans to develop at this time." no explanation. Just basically another 2 fingers to the user. Leaving us undervalued and and uninformed. Why not add teh feature? Why not add features that have been left on these logs for 10 years!! Xero as a company are so frustrating

    Kevin Holland supported this idea  · 
  6. 1,064 votes

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    Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
    Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
    If we detect there's been no activity on a page (e.g…

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    Kevin Holland commented  · 

    Its utterly infuriating but Xero will not action anything - requirements and suggestions just sit idly here for years with no action. This request is 10 years old FFS!

    Kevin Holland supported this idea  · 
  7. 55 votes

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    Kevin Holland supported this idea  · 
  8. 483 votes

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    Hi everyone, totally get wanting to get an update from us on the idea here. Having a fair amount of interest from users I can say that Quote reminders are defintiely on the teams radar, however with current focus largely on new invoicing we do not have any immediate plans for this in the next 6 months.

    I can assure you, though we mightn't be able to provide updates as frequently as you'd like to see, our product teams are heavily involved in the forums here and our community team often connect to share trends, discuss developments and externally communicate changes that are coming across Xero products. It's important to us to continue developing Xero to streamline payments and help our customers get paid sooner, and your idea here does sit in this realm.

    When the teams resources open up and we can consider new development in Quotes like being…

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    Kevin Holland commented  · 

    "We'll keep monitoring" is just business speak for "we're not doing anything about this and don't have any plans to".

    From what I can see there's been no traction on any ideas from users on any useful features at all. All they've done since I've been a customer is revamp the UI which nobody asked for. Its exasperating. Must feature requests are so simple and easy to implement and yet they do nothing.

  9. 9 votes

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    Kevin Holland shared this idea  ·