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  1. 62 votes

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    Joana Mendes supported this idea  · 
  2. 30 votes

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    Joana Mendes supported this idea  · 
  3. 43 votes

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    Joana Mendes commented  · 

    Yes, please. This paired with the ability to see which email template and invoicing branding were used to send the invoice under the invoice's History/Audit.
    I also like to see the ability to have the option to add a different reply to email address.
    Thanks
    Joana

    Joana Mendes supported this idea  · 
  4. 113 votes

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    Joana Mendes commented  · 

    Hi Xero, Where are we at with this? I will say it again, there is no point in implementing the new note field if we can't export or import in bulk. Please provide us all with an update as to when will this be happening. Thanks Joana

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    Joana Mendes commented  · 

    There is little point in having the contact notes field if we can import/export in bulk.

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    Joana Mendes commented  · 

    Any update on when this will come live? I don't want to spend time using/updating the new notes fields.

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    Joana Mendes commented  · 

    It is irresponsible of Xero not to make this field importable or exportable. We are entering valuable information data, which we can't export in bulk. No field should be added until the feature of import and export is delivered.

    At least add a note next to the field advising the user that the data entered there can not be exported.

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    Joana Mendes commented  · 

    Yes, please. The notes need to be able to be imported and exported. We also need to have an audit trail on the notes as to who and when it was entered and deleted when applicable.
    Also must be searchable. In fact, all items on the contact page should be searchable. Thanks Joana

    Joana Mendes supported this idea  · 
  5. 45 votes

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    Joana Mendes supported this idea  · 
  6. 124 votes

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    Joana Mendes commented  · 

    Yes, it is a must. Other issues with Contract groups:

    1. There is no audit trail when a contact has been included or excluded from a group.

    2. When you export contact, it does not show which group(s) it is on.

    The grouping feature is almost useless without the above.

    Joana Mendes supported this idea  · 
  7. 12 votes

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    Joana Mendes supported this idea  · 
  8. 8 votes

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    We've just released a recent improvement to searching contacts where you can now search a contact by any phone, direct dial, mobile or fax number saved in their contact record.

    While you won't be able to see a contacts mobile number from the screen, you'll be able to search for a contact by a mobile number that's been saved for them.

    We don't have further change planned to add more detail to this screen atm but we'll continue to track the support of the idea here.

    Joana Mendes supported this idea  · 
  9. 171 votes

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    Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.

    Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.

    Joana Mendes supported this idea  · 
  10. 9 votes

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    Joana Mendes supported this idea  · 
  11. 164 votes

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    Joana Mendes commented  · 

    This is a must. Under each Contract, we could set up the internal note and be able to select if this is to show on Invoice/Quote/PO/Bill Page, and also be able to select if this is a one-off note or a recurrent note. Thanks

    Joana Mendes supported this idea  · 
  12. 50 votes

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    Joana Mendes supported this idea  · 
  13. 715 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Joana Mendes supported this idea  · 
  14. 626 votes

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    Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
    We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
    We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.

    Joana Mendes supported this idea  · 
  15. 23 votes

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    Joana Mendes commented  · 

    Fully agree that the "Pay Now" button is not very friendly, especially when the invoice is not even due for payment yet. Could at least change to "Pay".

  16. 1,287 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Joana Mendes supported this idea  · 
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