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  1. 55 votes

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    Panagiotis Lysikatos supported this idea  · 
  2. 56 votes

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    Panagiotis Lysikatos supported this idea  · 
  3. 82 votes

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    Hi team, we totally get that mistakes happen, and the ability to recall an invoice sent in error would be handy. Hearing how this affects your workflow gives us important context as we review the idea.

    At this point, this idea isn’t on our roadmap. Part of the reason is technical: implementing a true recall feature would require extensive work. Once an email leaves Xero, it travels through external email servers outside of our control. Most email providers don’t allow messages to be retracted after delivery, so reliably recalling an invoice isn’t possible in the same way it’d be within an internal system.

    We’ll be sure to update this thread if anything changes.

    Panagiotis Lysikatos supported this idea  · 
  4. 72 votes

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    Panagiotis Lysikatos supported this idea  · 
  5. 125 votes

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    Panagiotis Lysikatos supported this idea  · 
  6. 68 votes

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    Panagiotis Lysikatos supported this idea  · 
  7. 63 votes

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    We appreciate the interest in more customisation when sending documents from Xero, everyone. Currently in the space of new invoicing we have recently released a new send modal that enables the use of rich text formatting, and allows you to cc and Bcc emails.

    Currently this is limited to send of invoices with new invoicing only, however over time we will look at expanding this to other areas of Xero that you can send from. I'll keep you updated of any further enhancements surrounding this, here.

    Panagiotis Lysikatos supported this idea  · 
  8. 93 votes

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    Panagiotis Lysikatos supported this idea  · 
  9. 98 votes

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    Panagiotis Lysikatos supported this idea  · 
  10. 131 votes

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  11. 83 votes

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    Hi team, appreciate the feedback here and it appears there are 2 differing ideas being bought up here. This idea was originally started relating to the invoice branding theme. Being open, while we will look at improvements to invoice templates down the line this isn't planned just yet.

    More recent conversation appears to be related to the new invoicing send modal and formatting of emails sent from Xero. We have a slightly different idea those who are interested in this can join and you'll see I recently updated - While the tool bar has been removed from the send window, you can still use html tags to format and preview how these look in your email.

    Panagiotis Lysikatos supported this idea  · 
  12. 134 votes

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    Hi everyone, understand the difference between a description only line and what's being asked for in the idea here. 

    This isn't something we have planned at present. 

    We do want to highlight the existing option for anyone interested that could benefit from the option mentioned earlier in the conversation (thanks, Paco) 

    Currently, it is possible to 'description' only lines to an invoice (with no Qty or Price) where you can enter up to 4000 characters worth of detail that could help you signal a note within an invoice to your customer. 

    We will continue to assess ideas in the forum here and let you know if there are any changes surrounding this to share. 

    Panagiotis Lysikatos supported this idea  · 
  13. 96 votes

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  14. 86 votes

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  15. 159 votes

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  16. 126 votes

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    Hi community, we appreciate all the feedback you've shared on how we can improve new invoicing for your needs.

    In relation to the alert of available credit as raised in this idea, we've identified there are a few situations for Invoice only users where the available credit pop up isn't being shown. This is something we have plans to fix, and while I can't give a specific date on the idea here, we want you to know this is important to us and I'll keep you updated on progress here.

    Panagiotis Lysikatos supported this idea  · 
  17. 118 votes

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    Thanks for everyone’s feedback and detail on how important this feature is for your businesses.

    To provide a little more clarity here, it’s currently possible to create a Credit note within an individual awaiting payment invoice or bill. This’ll copy the contents of the invoice/bill into a Draft Credit note where you can edit if needed. To save many users time, once approved the credit is auto applied to the related invoice or bill, but you can remove this if not applicable.

    We appreciate this feature is not available for a Paid Invoice or Bill and we understand the importance of this for some organisations.

    To help our product teams get a better view of the interest for the feature in Bills and Invoices it would help to track these through separate ideas - I’ll change the title of this idea to reflect Bills and we have an existing idea

    Panagiotis Lysikatos supported this idea  · 
  18. 129 votes

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  19. 148 votes

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  20. 195 votes

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    We appreciate users wanting more flexibility in the data they show on invoices. At present our teams are re-developing some of the base features across Sales with particular focus on new invoicing.


    At this time, there are no plans for developing a fields for a PO number in invoicing. Focus is on existing features in invoicing.


    It's good to get a renewed understanding of interest here on Product Ideas, and if there's any news we will update on this here.

    In the meantime, there is a way the custom template can be edited to rename the Reference field as a 'Purchase Order Number' field - see more in the discussion here

    Panagiotis Lysikatos supported this idea  ·