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  1. 45 votes

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    Hi community, excited to share an update as our product team look to develop and enhance our quotes experience in Xero.

    They'd like to solve for the needs in this idea, and as part of their discovery would love to engage some users here for early access - You'll get to try it out, share feedback directly with product, and help shape this new quotes feature.

    We're looking for roughly 15 users that'll make use and be willing to give insights back to the team on their workflows and impressions of the new experience. If this sounds like something you'd like to be involved in please take a few moments to fill in our form here. ✍️

    I'll be back to share where this works leads and next steps around this idea. 😊

    Panagiotis Lysikatos supported this idea  · 
  2. 26 votes

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    Panagiotis Lysikatos supported this idea  · 
  3. 42 votes

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    Panagiotis Lysikatos supported this idea  · 
  4. 51 votes

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    HI team, while it's not possible to include links to all outstanding invoices when sending a statement I did want to make sure you're aware of the option to include a link to Outstanding bills when emailing an invoice to customer. 

    From this link your customer will be able to see a total and the individual invoices they have outstanding to pay with you - more on this here 

    Panagiotis Lysikatos supported this idea  · 
  5. 51 votes

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    Panagiotis Lysikatos supported this idea  · 
  6. 60 votes

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    Hi team, apologies it's taken some time for us to round back here. While work was started on supporting Afterpay things have changed in this space and we no longer have direct plans for developing supporting Afterpay as a Buy Now Pay Later payment method.

    Right now, for US, CA, UK and NZ there is the ability to offer Klarna as a BNPL method through Stripe which you can find out more about setting up in Xero Central.

    If plans change in the future and this gets picked back up I'll be sure to come back with another update for you here.

    Panagiotis Lysikatos supported this idea  · 
  7. 62 votes

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    Panagiotis Lysikatos supported this idea  · 
  8. 55 votes

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    Hi team, we'd like to provide an update here as there is work underway that will help met the requests here.

    Right now, our team are developing a feature that helps you get paid without you needing to step in.

    Once released you'll be able to turn this on for preferred contacts. JAX will monitor and build a personalised plan to chase customers at the right moment. This means some customers will receive a consolidated statement as asked here, meaning they aren't receiving multiple emails at once.

    Sign up and register your interest now 🙂 I'll come back to share as this feature goes live.

    Panagiotis Lysikatos supported this idea  · 
  9. 59 votes

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    Panagiotis Lysikatos supported this idea  · 
  10. 67 votes

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    Panagiotis Lysikatos supported this idea  · 
  11. 86 votes

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    Hi team, we totally get that mistakes happen, and the ability to recall an invoice sent in error would be handy. Hearing how this affects your workflow gives us important context as we review the idea.

    At this point, this idea isn’t on our roadmap. Part of the reason is technical: implementing a true recall feature would require extensive work. Once an email leaves Xero, it travels through external email servers outside of our control. Most email providers don’t allow messages to be retracted after delivery, so reliably recalling an invoice isn’t possible in the same way it’d be within an internal system.

    We’ll be sure to update this thread if anything changes.

    Panagiotis Lysikatos supported this idea  · 
  12. 91 votes

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    Panagiotis Lysikatos supported this idea  · 
  13. 147 votes

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    Hi everyone, thanks for your feedback on automatic remittance sending.

    We understand the efficiencies this could provide to your workflows and it's something our product team have reviewed and are interested in developing, however we do not have this work planned just yet. We’ll let you know here if there’s any more news about this in our future roadmap.

    Panagiotis Lysikatos supported this idea  · 
  14. 73 votes

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    Panagiotis Lysikatos supported this idea  · 
  15. 67 votes

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    We appreciate the interest in more customisation when sending documents from Xero, everyone. Currently in the space of new invoicing we have recently released a new send modal that enables the use of rich text formatting, and allows you to cc and Bcc emails.

    Currently this is limited to send of invoices with new invoicing only, however over time we will look at expanding this to other areas of Xero that you can send from. I'll keep you updated of any further enhancements surrounding this, here.

    Panagiotis Lysikatos supported this idea  · 
  16. 122 votes

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    Panagiotis Lysikatos supported this idea  · 
  17. 112 votes

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    Hi community, we appreciate the comments about your needs in this idea.

    We get the importance of being able to set a delivery address for an individual invoice and have that address remain tied to that invoice, without overwriting the delivery details on past invoices or changing the default details for the contact.

    With a clear understanding of the risks in altering historical invoice delivery details and delving into the wide range of workflows this feature would support, we want you to know this is something we’re looking to solve.

    We have a larger project around being able to support multiple addresses per contact in invoicing, and as part of this we’ll be enabling the ability to update delivery address details on an invoice-by-invoice basis.

    There are few steps for us to get through before we can deliver and get this in your hands but I’ll be sure to share…

    Panagiotis Lysikatos supported this idea  · 
  18. 155 votes

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    Hi everyone, thanks for continuing to raise your needs in proforma invoicing with us here.

    Atm, deposits can only be taken against approved invoices(powered by Stripe), and taking payment against quotes or draft invoices isn’t supported at this point.

    We understand that pre-invoice and proforma-style workflows matter for some businesses, especially where payment needs to be secured before the final invoice is raised.

    Earlier-stage deposit workflows is something we’re considering for the direction in this space, and we’ll share more here if that progresses further.

    Panagiotis Lysikatos supported this idea  · 
  19. 103 votes

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    Hi team, we appreciate all your feedback here and wanted to share an update as we have a new invoice editor that is being rolled out to all users (already available in NZ, AU, UK and US).

    This new editor provides more custom formatting options to help you create invoices that reflect your brand with a side preview so you can instantly see how changes will be shown.

    We appreciate that there are additional formatting options that you're asking for here and want to be open that we don't have any plans for providing the ability to edit text formatting in the new editor. We will continue to track votes through this idea and keep an eye on trends so if there are any changes in it's position in the future we can let you know here.

    Panagiotis Lysikatos supported this idea  · 
  20. 143 votes

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    Hi everyone, understand the difference between a description only line and what's being asked for in the idea here. 

    This isn't something we have planned at present. 

    We do want to highlight the existing option for anyone interested that could benefit from the option mentioned earlier in the conversation (thanks, Paco) 

    Currently, it is possible to 'description' only lines to an invoice (with no Qty or Price) where you can enter up to 4000 characters worth of detail that could help you signal a note within an invoice to your customer. 

    We will continue to assess ideas in the forum here and let you know if there are any changes surrounding this to share. 

    Panagiotis Lysikatos supported this idea  ·