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12 results found
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917 votes
Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏
We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.
Right now there are no specific time frames available as to when this might be worked on, but…
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Stuart Isbister
commented
Hi Kelly
As Denise commented this is not a helpful response. You need to say WHY you have no plans to to develop - particularly as it is clearly need by so many and is a feature of other systems. You need to remember that the vocal ones on here are just the tip of an iceberg.Stuart Isbister
supported this idea
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4 votes
Appreciate your screenshot and can see what you're meaning here, Craig.
While this is not a bug we appreciate this is not ideal and understand why you'd like to be able to view these to items at once. Currently these are two separate features in the Reconcile screen which is why they work in isolation and the More details view can be open and closed while working with Find & Match.
We don't have immediate plans for changing this behaviour, however I've shared with our team and we will let you know if there's any change planned.
Stuart Isbister
supported this idea
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553 votes
Hi team, further on from our last update we are extending the ability to automatically record Xero subscription invoices in your organisation to UK customers via einvoicing.
As a first cut if you have registered for einvoicing, you'll be able to edit your billing contact to select to 'Receive Xero subscription bills as einvoices where you'll need to enter your businesses VAT. Over the following months we'll be building on the experience so you can eventually choose this option from the online invoice itself. We'll keep you updated of progress for this, here.Stuart Isbister
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572 votes
Hi everyone
To follow on from Kelly’s last update, the Product team have made a lot of headway in the 'building on beautiful' work which has prepared the platform to more easily build features solving customer problems, like the ones identified in this thread.
I’m pleased to share that we’re in the early stages of developing a solution that combines increasing the number of statement lines being returned to the page and a search and filter across all of your statement lines.
The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please register your interest here. Given the popularity of this idea we expect spaces to fill up fast. Update: we have since closed the form as we have enough interest. We also want to make sure we test…
Stuart Isbister
supported this idea
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964 votes
Hi everyone
We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.
I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.
The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please…
Stuart Isbister
supported this idea
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398 votes
We appreciate all the feedback received through this idea, everyone. Taking on board all your comments there are two sides of the fence when looking at flagging an invoice as 'in dispute' - Looking at the ability to flag a bill/supplier invoice as 'in dispute', versus the ability to flag a customer invoice as 'in dispute'.
It'd be good to get understanding of the interest in each individually so we've started a new idea for bills that you can add your support for.
But to give clarity, currently we do not have plans for developing a flag for bills, or sales invoices.
For those looking for this feature in sales invoice although not specific to each invoice, you may be able to make use of Credit Limits - Find out more and explore how to set up a limit for your customers through Xero Central.
We'll continue to track…
Stuart Isbister
supported this idea
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598 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Stuart Isbister
supported this idea
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67 votes
Hi everyone, thanks for your ongoing interest and support for this idea!
We understand the needs surrounding being able to adjust the dates for your leave year, whether that be to shadow the UK tax year or otherwise.
Our product team are excited to share that this is an area we are currently looking into developing.
Your feedback and ideas are extremely important to us. As such, we’d like to reach out to our valued community members to get involved in prototype testing, commencing later this month.
The testing will involve using a prototype tool to assess the usability and functionality of our proposed changes to a customisable leave year. We would encourage users that feel strongly about the lack of this function to sign up and welcome users of all experience levels.
Given the popularity of this idea we expect spaces to fill up fast. We will close the…
An error occurred while saving the comment Stuart Isbister
commented
So it didn't give me an option - as I had hoped, 'someone has posted a similar idea' so thus it has duplicated it. Will now be interesting to see how long a Xero moderator updates it with a link perhaps the the idea thats probably been kicking around since Xero started in the UK.
And for the benefit of another idea I've posted elsewhere I should really have been able to define when posting the idea if this is likely to be country specific or unknown. For me it is unknown, but I suspect that in AU all leave years are calendar years.An error occurred while saving the comment Stuart Isbister
commented
I know this is set elsewhere as an idea (but can't for the life of me find it with this simple search). Thus am posting this as idea to see if the software directs me to the idea or just lets me duplicate it.
As I understand it the leave year is calendar. This is nuts and clearly a country thing I suspect. Every company should be able to set its own leave year start and end date.Stuart Isbister
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51 votes
Hi Paul-John, appreciate your feedback here. Our team are constantly reviewing new as well as sharing and rallying for many of the trending ideas across the site here.
Hopefully you feel more of the interaction overtime.
We take ideas seriously and this does mean sometime may need to be put into evaluating an idea internally before it's position is updated in the community here. There are many factors that weigh into the product decision and development process that extend beyond the site alone and some ideas require careful consideration from multiple areas and people throughout the business. Where possible we will do our best to openly set expectation and you can use the Status of an idea to better understand it's position.
An error occurred while saving the comment Stuart Isbister
commented
Agree totally with Paul-John (although not dissimilar with many new SASS companies who appear to be more focussed on other things).
Also related request would be the ability when posting an idea to see if similar ideas had already been posted and a smarter search - people's terminology differs and I suspect this affect people's interaction with this community too.
Also when one of your articles cites a idea/poll then the link should be direct to that idea not the community home page - leaving us to try and work out which one it is.
Finally there should be a filter which allows us to exclude ideas that are country based (and by definition exclude the country)Stuart Isbister
supported this idea
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16 votes
It's good to hear how we can improve our forums for you all to continue engaging with one another within Xero's community. With the launch of Xero Product Ideas in April, we took the opportunity to restructure the site in a more meaningful way for our customers.
The forums are split by product - In for small businesses, you'll find categories that represent feature in your blue Xero organsiation. While over in for accountants & bookkeepers, you can support ideas for Xero's Partner products and features aimed at practices servicing Xero clients.
Communities by country is something we'll continue to assess. We appreciate how greater visibility of a users time zone could help with navigation of knowledge and ideas. In the meantime, you'll find in the forums here and across in Xero Central Discussions community managers may sometimes edit the title of a community discussion to include most relevant regions…
Stuart Isbister
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16 votesStuart Isbister
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24 votesStuart Isbister
supported this idea
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Just to note my workaround for this which largely suffices and in particular with the new reporting could work for others (BTW not letting Xero off the hook for this) but just in case others might find it helpful.
I think putting a false date in the future is the wrong workaround - particularly if only part of the invoice is in dispute/needs to be held or the invoice needs to have its VAT reclaimed.
What we do is append the invoice no. with a '-W' (for Wait) and then if there is a specific amount might put 'W-70' (for instance) it appears to stand out pretty well as as long as we remember to remove the W when no longer in dispute (in the same way as an 'unclog' needs to be actioned.
It would help if Xero could explain the technical challenge here though as it does look like this is being ignored.