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  1. 294 votes

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    Hi everyone, we understand you'd like more consistency in the documents you send from Xero and appreciate all your feedback on Remittance customisation here. While we have longer terms intentions to improve branding across Xero, this is not roadmapped for development at present.

    We'll continue to stay connected to the idea here and engage to share when there is opportunity to develop in this space.


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    Tim Stone commented  · 

    It's really a severely lacking option in terms of maintaining a professional presentation/image, when you cannot adapt a remittance advice to be consistent with other documents produced by your business.

    I'm not sure whose address / email address / contact info actually fits in the pathetically skinny column available for this information on a remittance advice without being split over multiple lines and looking completely disgusting.

    The only saving grace is that everyone knows what accounting app you're using when they get one these horrible things and generally knows there is nothing you can do about it.

    Tim Stone supported this idea  · 
  2. 394 votes

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    Tim Stone supported this idea  · 
  3. 657 votes

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    Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.

    Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.

    The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!

    We'll post another update here…

    Tim Stone supported this idea  · 
  4. 499 votes

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    Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status. 

    As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice). 

    While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…

    Tim Stone supported this idea  · 
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    Tim Stone commented  · 

    Suggest this -> https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/45224872-bills-ability-to-return-an-unpublished-bill-to-d be merged into this idea.

    ------

    I'm relieved to have stumbled over this idea, as the similar one I originally had found (above) had what I thought to be an amazingly underwhelming level of support for what I think is a fundamentally essential feature.

    This would be **EXTREMELY** useful.

  5. 642 votes

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    Hi everyone, we appreciate how automatically sending statements could improve cash flows, and save the manual efforts involved in this periodic task.

    We recognise the importance of this functionality, and with a clear focus on decreasing the time it takes for our customers to receive payments, I’m pleased to share that this idea is now In discovery. 😊

    While we can’t give any commitments to development yet, this is a good step in the right direction and we’ll be sure to update you on progress from the exploration here. Thanks!

    Tim Stone supported this idea  · 
  6. 497 votes

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    Tim Stone supported this idea  · 
  7. 1,207 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Tim Stone supported this idea  · 
  8. 523 votes

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    Hello everyone, we appreciate all the support here and understand how being able to import and export bank rules would help with clean up, and save time in updating or adding bank rules.

    The idea has been closely considered, however we want to be transparent that building this specific feature is not on our roadmap.

    Our current focus within bank reconciliation is on delivering more automation and intelligent tools to help you reconcile faster. This includes improving the core functionality of how Xero suggests and matches transactions, ultimately aiming to reduce the need for manual rule creation and management.

    We're confident that these broader improvements will help streamline your workflow and address some of the underlying pain points you've raised. We appreciate your passion and feedback on this topic, and you can stay up to date with what's coming for bank reconciliation and other features on The Long and Short

    Tim Stone supported this idea  · 
  9. 1,047 votes

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    Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.

    As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).

    We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.

    That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.

    In the meantime, as has been shared by others over time there are a few ways you could accomplish this…

    Tim Stone supported this idea  · 
  10. 729 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Tim Stone supported this idea  · 
  11. 963 votes

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    Hi community, thanks for the strong support in being able to attach files within Xero Payroll, both for employee records and pay runs. We really appreciate you sharing the value and efficiency this could create for you when working with Xero. It's evident that being able to store important documents like licenses, sick notes, and onboarding papers directly in Xero would remove the need for external storing systems or manual processes.

    We acknowledge it's not the end goal but wanted to highlight the use of apps, as some have shared like Dext, to help bridge this gap in the meantime.

    I want to assure you that enabling attachments in payroll is part of our long-term intentions. However, to deliver this functionality effectively and reliably, we first need to develop some foundational elements within our payroll platform.

    We understand your frustration with the timeline and the limited updates, and we're…

    Tim Stone supported this idea  · 
  12. 50 votes

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  13. 14 votes

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    Tim Stone commented  · 

    I would go further and suggest that instead of a big green "Well Done! You've Reconciled Everything" when all bank feed statement lines are matched, that confirmation should display a list of any/all unreconciled transactions.

    The real-world workflow/intention does have people completing the feed reconciliation and then navigating off to somewhere completely different to run a reconciliation report. For the vast majority, allocating the bank feed and getting the big green confirmation is the end of the process.

    Being aware of un-presented items being an important part of that process, they should be represented somewhere obvious in that workflow. Having to run a separate report is NOT an appropriate solution.

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  14. 36 votes

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    Tim Stone supported this idea  · 
  15. 622 votes

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    Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.

    While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.

    So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.

    Tim Stone supported this idea  · 
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    Tim Stone commented  · 

    Absolutely agree!

    I'm in disbelief at the low level of support for this idea. I can't tell you how many times, I've accidentally clicked as approve then have to void and re-enter to get it as "Waiting Approval".

    This would be **EXTREMELY** useful.

  16. 1 vote

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  17. 229 votes

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    Thanks for your interest and sharing your needs in being able to add a Contact to Manual journals you post in Xero. We know this is important for customers and enabling this capability is on our product team's roadmap.

    Right now, they're currently focused on other important items of work, however as soon as we're able to dedicate resource to this I'll be back with a further update to share progress with everyone, here.

    Tim Stone supported this idea  · 
  18. 53 votes

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    Tim Stone commented  · 

    This refers to the same idea as referenced in https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/46028776-search-by-contact-account-number

    And as I commented on that link - It makes sense that ANYWHERE I can search or filter by contact name, I should also be able to search or filter by contact account number.

    What is the point of it if you can only make use of it here and there?

    Tim Stone supported this idea  · 
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    Tim Stone commented  · 

    This also applies to searching/filtering bills/invoices awaiting payment, currently you have to use the contact name.

    Realistically, you are either using contact names or accounts numbers for entry or lookup. It makes sense that ANYWHERE I can search or filter by contact name, I should also be able to search or filter by contact account number.

    Really is a half finished "feature" if it's not always available. Don't think I'll hold my breath though.

  19. 242 votes

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    Hi everyone, it’s great to hear the use our customers find in Contact groups on Xero. We can totally get wanting to enhance the use of contacts and bulk send statements to all members of a group at once.

    In lieu of this functionality right now, you could manually filter and select contacts from your list before sending statements.

    With sights set on helping our customers collect payments faster, we have a team that is looking at work in the reminders and statements space and sending to contact groups is being explored as part of this. For the time being we'll move this idea to In discovery and I'll keep you looped in on any progress that could help needs here.

    Tim Stone supported this idea  · 
  20. 15 votes

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    Tim Stone supported this idea  ·