Settings and activity
9 results found
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926 votes
Hi community, thanks for the strong support in being able to attach files within Xero Payroll, both for employee records and pay runs. We really appreciate you sharing the value and efficiency this could create for you when working with Xero. It's evident that being able to store important documents like licenses, sick notes, and onboarding papers directly in Xero would remove the need for external storing systems or manual processes.
We acknowledge it's not the end goal but wanted to highlight the use of apps, as some have shared like Dext, to help bridge this gap in the meantime.
I want to assure you that enabling attachments in payroll is part of our long-term intentions. However, to deliver this functionality effectively and reliably, we first need to develop some foundational elements within our payroll platform.
We understand your frustration with the timeline and the limited updates, and we're…
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Megan Clarke
commented
This feature should be standard. Since file uploads are already available on supplier contact cards, why not extend this functionality based on the numerous requests for it? It would streamline information management, keeping everything within a single system rather than spread across multiple platforms.
An error occurred while saving the comment Megan Clarke
commented
While we appreciate the innovations Xero brings, it's disappointing to see that a basic feature, which is already available for Suppliers and Customers, is being treated as an add-on with an extra cost. Duplicating this function shouldn’t be that difficult, and it feels like this is more about generating additional revenue rather than improving customer experience. We, your customers, shouldn’t have to pay extra for something so fundamental. Please reconsider this approach and prioritise delivering better value to your loyal users.
Megan Clarke
supported this idea
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652 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
An error occurred while saving the comment Megan Clarke
commented
We also really need this function. We have our contacts saved in twice one with a (accounts) at the end of their name, and another with (sales) at the end. This is simply so we can have separate emails for their relevant departments. Please update this, it would help us and it seems we aren't the only ones going by this thread.
Megan Clarke
supported this idea
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93 votes
Hi community we appreciate your interest and sharing how we could improve payroll for your business. Each regions payroll has been designed and built separately to meet regional requirements, and taking this into consideration development for being able to view future leave balances would also be worked on separately.
We have an separate ideas that have been started for this in the AU version, another for NZ payroll, and I'll adjust the title of this idea for UK specifically. We will keep you updated on any progress of this on these ideas.
I'd highly encourage adding your vote to the relative idea based on the region of payroll you use. Thanks
Megan Clarke
supported this idea
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440 votesMegan Clarke
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224 votesMegan Clarke
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15 votesMegan Clarke
supported this idea
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An error occurred while saving the comment Megan Clarke
commented
Xero Payroll is definitely missing this function. Would be so beneficial as a quick reference to ensure hours add up to correct total when splitting OT from ORD and leave etc. I'm surprised this hasn't already been implemented, please include this in a future update! would be greatly appreciated.
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48 votesMegan Clarke
supported this idea
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152 votes
An error occurred while saving the comment Megan Clarke
commented
After reviewing the comments below, it's evident that this issue requires urgent attention. Numerous users have highlighted how critical this upgrade is to the daily operations of their businesses, and I strongly agree. Implementing these changes could significantly streamline processes and eliminate the need for outdated paper copies. It's frustrating that such a vital improvement has been overlooked for so long. This should be treated as a priority without further delay.
An error occurred while saving the comment Megan Clarke
commented
This function NEEDS to happen - we have workshop labourers who are required to check off PO's but we do not wish for them to have access to anything else. It would be really beneficial if you could customise the user permissions more than it currently allows.
Megan Clarke
supported this idea
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47 votesMegan Clarke
supported this idea
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Agree completely with Judy’s comment below. It’s honestly pretty frustrating—this functionality already exists in other areas of Xero, so it’s hard to understand why payroll is still lagging behind.
Saying it's part of your long-term intentions is all well and good, but in the meantime we’re left juggling external systems and subscription $$$ for them, for something that feels like it should be standard by now. Surely there’s a way to implement a basic version while those “foundational elements” are being built?
We’re not asking for the world—just a practical solution to help manage payroll more efficiently now. It’s disappointing to see such a fundamental need getting pushed down the line again. C’mon Xero, you can do better.