Settings and activity
9 results found
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496 votes
Hi team, appreciate wanting an update - I'm pleased to share the beta went well and we've now launched international bill payments for our UK customers, making it easier to pay overseas suppliers.
Using open banking, UK businesses can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, you can authorise payments prepared by your team and easily track which suppliers have been paid.
We’re committed to new ways to expand our bill payments feature for small businesses and their advisors in other regions by leveraging new technologies, where available. I'll keep you updated of any further developments for this, here.
An error occurred while saving the comment An error occurred while saving the comment 
Pietrowicz David Ali
commented
Please can you update if you work on batch payments? I see that you enabled cresco international payments, but 0,35% per payment amount can be expensive, iif you have to pay very big invoices each month or if you have more than 1000 suppliers, therefore we prefer to prepare batches and upload themself in our banks where the conditions are much cheaper.
An error occurred while saving the comment Pietrowicz David Ali
commented
Dear Xero Team, do you have an update about batch payments in foreign currency, is there a development in place? I think it should not a huge problem to enable it also for foreign currency as it works for the base currency, We expanded our company and next year we will again expand, but the missing of such feature brings us to the point, if it is not better to think about, if we should move to a different bookeeping software, because to prepare every month manually single payments, for each supplier will increase the risk to make mistakes, increase with every new client our efforts. We work more than 10 Years with Xero and we love it, it is simple, user friendly, but at some point we will have so much suppliers that the efforts for preparing payments takes at every payment run more than two days, which blocks our ressources,(prepare a list of all payments for approval, than add each payment manually in our bank, check again if there is no mistake,...) We have reach now around 500 suppliers and now it would be critical.
An error occurred while saving the comment Pietrowicz David Ali
commented
Yes, i agree with Andrew, we are a global telecommunication operator, our main currencys are USD and EUR. We dont need an additional payment service like Cresco, which will bring us for every single transaction an additional fee on top. What we need is a bulk payment option for foreign currencys, like it works for GBP. This we import to our Bank accounts and enabled the payments via confirmation. We have added USD, EUR and GBP accounts in Xero, where the automatic feed works, so here we have no issue, but for outgoing foreign currency payments we miss an option for the Bills, which awaiting payments. We must made for each outgoing transaction from our side, a manual payment entry. But with a bulk/batch payment we can import it and save efforts, and reduced the fees from our side, because our bank discount such file payments. We have more departments over the world, all other bookeeping softwares has such features, only in Xero UK it is missing, that is really pitty.
Pietrowicz David Ali
supported this idea
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533 votes
Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero.
With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.
We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too.
Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We value our customers input and would like to…
Pietrowicz David Ali
supported this idea
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625 votes
Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.
Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.
The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!
We'll post another update here…
Pietrowicz David Ali
supported this idea
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377 votes
Thanks for your involvement and sharing your interest in adding multiple email addresses for a client in Practice Manager with us here.
This idea has been reviewed by our product team however with other priorities right now we don't have immediate plans for developing this capability. If there's any movement or news we'll definitely share with you all, here.
Pietrowicz David Ali
supported this idea
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999 votes
Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.
As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).
We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.
That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.
In the meantime, as has been shared by others over time there are a few ways you could accomplish this…
Pietrowicz David Ali
supported this idea
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51 votes
Thank you for engaging with us about how we could develop Invoice reminders so you can get more out of using this feature.
We've begun some research to help develop the future of Invoice reminders. I'd like to share this form where you can sign up to be a part of this.
Our team may reach out for input in surveys or direct interviews throughout the research, and you feedback would be very valuable in this.
An error occurred while saving the comment Pietrowicz David Ali
commented
This would be a great feature, because we have also a sales department, which needs soemtimes the reminders to folow up, and push the customers. Also the finance department needs them to follow up. We have more than 500 customers, so that an adding of a cc or bcc contact brings a lot of efforts. So that it would be very helpfull to gnerate a general cc email, like for sending invoices.
Pietrowicz David Ali
supported this idea
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1,279 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
Pietrowicz David Ali
supported this idea
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95 votes
Thanks for your continued input and contribution to this idea. We've now released an improved send experience for new invoicing, where you have a side by side view to give you full visibility of what's being sent. Encompassed in this is also the ability to CC and BCC others in the email😊.
For the time being this is limited to sending from the invoice itself and won't apply to Invoice Reminder emails. However, we are thinking ahead and will look to expand this capability in time. We'll keep you updated of any further progress of this here.
Pietrowicz David Ali
supported this idea
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189 votes
An error occurred while saving the comment Pietrowicz David Ali
commented
We had today an issue with a double imported bill, because it was not sorted out. From other bookeepingsoftware, i know that a double import is not possible, because of a unique Bill number, like invoice number for importing invoices.
It is not a big thing to void the double bill, but if there would be a seperate field for a Bill number instead only the reference field, when it will be imported to xero from previous programms, than i think it will be avoid to get a double bill. Only a suggestion from my side.
BR
DavidPietrowicz David Ali
supported this idea
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Hi Kelly,
thanks for updating, but the cresco solution would costs us too much on top to the fees which we have with our Bank, i totally agree with Stephen Camilleri sugesstions of batch payments, this is exactly what we need for our companys, which are using Xero.