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← Share and support customer ideas for Xero

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11 results found

  1. History & Notes - Xero Mail - Log of mail sent via Xero

    353 votes

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    submitted  ·  144 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Ruth Martin commented  · 

    amazing that this isn't possible! definatly a very much needed basic thing

    Ruth Martin supported this idea  · 

  2. Contacts: SMS reminders for invoices

    64 votes

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    28 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we want to say thank you to everyone that's shared back on their experience with our beta for sending invoices via SMS.

    We've had great results and are moving forward to release this to all users in Australia, as a start.

    Those that have been trialing this for us in Australia will lose access for a short period of time, however I'll be back to share once it's available to everyone in AU 🙂

    Ruth Martin supported this idea  · 

  3. Contacts - Option to put a Stop/Credit Hold on customer accounts

    24 votes

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    submitted  ·  7 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    Ruth Martin supported this idea  · 

  4. Xero Accounting app - List contact transactions in Date order, newest first

    4 votes

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    submitted  ·  0 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    Ruth Martin supported this idea  · 

  5. Customer Statement - Automated statements for contacts

    410 votes

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    submitted  ·  95 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    Ruth Martin supported this idea  · 

  6. Support - Schedule a phone call using online chat

    36 votes

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    47 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate seeking urgent help, however right here you're in Xero Product Ideas. This is where you can join and vote on ideas for change at Xero, this is not a direct line to support. This is a public forum where anything you post is visible to others - Please keep this in mind when sharing your details.


    While we don't have an inbound number you can contact our Xero Support team, you can reach them anytime by raising a case through the Contact Xero Support tile found at the bottom of most pages throughout Xero Central.

    If you can provide a little detail on your questions or what you're needing help with we'll be bale to get you in touch with someone with the best skills to help, and generally our specialists are happy to arrange a phone call at a time that suits you.

    Ruth Martin supported this idea  · 

  7. Email - Ability to cc and bcc sent emails

    61 votes

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    6 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we value your engagement in product ideas here. As you may have seen we've recently rolled out a new send experience in new invoicing. 

    With this new side-by-side view you'll find you can also CC and BCC other emails 🎉

    While this feature is contained to new invoicing atm, we'll look at applying a similar experience to other areas of Xero that you can send from in the future, so we'll keep you updated of any further developments for this here. Thanks!

    Ruth Martin supported this idea  · 

  8. Invoices - Ability to send Invoices and statement to seperate email addresses

    309 votes

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    60 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    Ruth Martin supported this idea  · 

  9. Payroll - Show forecasted leave balances

    70 votes

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    submitted  ·  6 comments  ·  For small businesses » Payroll  ·  Admin →
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    Ruth Martin supported this idea  · 

  10. Payroll - Add pay run comparative to prior pay run

    64 votes

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    submitted  ·  3 comments  ·  For small businesses » Payroll  ·  Admin →
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    Ruth Martin supported this idea  · 

  11. UK Payroll - Leave Transactions report

    49 votes

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    submitted  ·  8 comments  ·  For small businesses » Payroll  ·  Admin →
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    Ruth Martin supported this idea  ·