Settings and activity
99 results found
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359 votes
Hey everyone👋 Thanks so much for sharing all your feedback and keeping the conversation going here. We've been following along and considering changes around the process for adding payments in new invoicing.
As we mentioned in our last update, while we won’t be bringing classic invoicing back, we're taking a close look at what made it work so well for you. The ability to quickly enter payment information without leaving the invoice is a key part of that.
To address this, our product team is now working to reintroduce this functionality to the invoice page.
We can’t share a timeline just yet, but we want you to know that your comments have been a vital part of this process. We’ll be sure to post an update here as soon as we have more to share.🙂
An error occurred while saving the comment An error occurred while saving the comment 
Annie Thorne
commented
Unbelievable! Utterly unbelievable!
This is not a new idea. What we're asking for is for a function that was in place, working well, and then inexplicably removed ... to be reinstated.Kelly, you keep telling us that the product team are "engaged" (whatever that means) with our feedback ... but the lack of action implies otherwise.
An error occurred while saving the comment Annie Thorne
commented
Removing the option to enter in payment details is nuts! Please, Xero, put this basic, useful feature back in (it should never have been removed in the first place)
Annie Thorne
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91 votesAnnie Thorne
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10 votes
An error occurred while saving the comment Annie Thorne
commented
I've just noticed that it only pulls in the description, and not the item code.
Xero - when you get round to reviewing this, please can you fix it properly?
Annie Thorne
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5 votes
Thanks for submitting your idea on Xero Product Idea's, Tasha. We appreciate you taking your time to share changes that would be most meaningful to you.
We will monitor and track support your idea receives from the community.
You can find out and stay updated with Xero releases on Xero Central.
Annie Thorne
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51 votesAnnie Thorne
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7 votes
An error occurred while saving the comment Annie Thorne
commented
Dear god, no!
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23 votesAnnie Thorne
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6 votesAnnie Thorne
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14 votesAnnie Thorne
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7 votesAnnie Thorne
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6 votes
Hi all, we appreciate this feedback raised through a broader idea and would like to better understand the direct interest in this through this idea.
While not in our roadmap atm, this is something we understand the needs in and will keep you updated if there is news to share, here.
Annie Thorne
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380 votes
Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.
I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.
When there is opportunity to pick this up, I will share any news with you all here.
Annie Thorne
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669 votes
Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.
Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.
The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!
We'll post another update here…
An error occurred while saving the comment Annie Thorne
commented
I've been sent here from a previous idea - Schedule invoice to send on future date - and I'm not sure that they're quite the same thing.
I want to be able to schedule send invoices, and I want to be able to do it on the fly, not through a system wide setting - so, if I'm creating invoices from my sofa on a Friday night I'd like to be able to schedule them to go on a Monday (or whatever day I choose).
But honestly? What I'd really like above all else? Is for the absolute travesty of 'new' invoicing to be dealt with.
Annie Thorne
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39 votesAnnie Thorne
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23 votesAnnie Thorne
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29 votes
Hi team, we appreciate the interest in being able to add a planned date when entering a bill in Xero. While this isn't in our immediate plans our team are aware and keeping a close eye of the support for this idea.
While this isn't currently possible when manually entering bills I wanted to highlight our new Quick view and edit feature - If you upload or email bills to create drafts in your organisation you'll find you can use the quick view option to easily add a planned date.
If you don't have the edit option in your bills just yet, this feature is in the process of rolling out and should be with all customers soon. 😊
Annie Thorne
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33 votesAnnie Thorne
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25 votes
Understand our customers have different habits when entering dates, Emily. Atm you can use '-' or '/' to separate n umbers in your dates, however as you've found '.' isn't an option. We'll begin gathering interest in this here, and I'll share if there are any updates planned.
Annie Thorne
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65 votes
Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.
While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.
For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.
Annie Thorne
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781 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
An error occurred while saving the comment Annie Thorne
commented
I logged a support case about the history not being accurate - it was clear from the response that they either didn't read my issue, or didn't understand it.
This is not good enough.An error occurred while saving the comment Annie Thorne
commented
The history and notes field in 'new' invoicing is hopeless - a long list of meaningless "edited" (thanks, autosave). And then, because 99% of my invoices aren't sent from Xero I get "Invoice has been unmarked as sent." which is an absolute lie as it was never marked as sent in the first place.
Thankfully it's just me in my business, so it's not particularly relevant, although I suspect the one time I actually need accurate date to resolve some kind of issue I'll be cursing madly. Heaven help the bigger teams who need this to be accurate to be able to comply with their business regs.
Annie Thorne
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What Olga said!