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32 results found
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6 votes
Thanks for sharing how we could improve auto bank rec for your workflows, Michelle. We'll start to gather others interest in this from your idea here. Our product team are keeping a close pulse on the feedback in this forum and I'll be sure to let you know if there are any updates.
Nadine Hyslop
supported this idea
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12 votes
Appreciate your feedback, Bryony. Our product teams have a close eye on the feedback coming through for automated bank rec being in beta atm.
We'll keep a watchful eye on the interest of this here and I'll share if there are any updates 🙂
An error occurred while saving the comment Nadine Hyslop
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20 votes
Hi team, we appreciate wanting a connection between an invoice and a document it's been copied to. While this isn't in our roadmap just atm, we're tracking the support in this here and I'll let you know if there are any updates to share on this.
An error occurred while saving the comment Nadine Hyslop
commented
We copy invoices all the time for streamlining, this was in old invoicing and find critical for busy months.
Nadine Hyslop
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19 votesNadine Hyslop
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336 votes
Thanks for your feedback on the new homepage here. We appreciate what works well and not so well for our customers with the new experience. Our product team have been taking this all onboard as they continue to plan their roadmaps. Since initially released in beta, they've made some changes to the 'Cash in and out' and 'Chart of accounts' widgets so when customising your view you'll now have the options to 'Make larger' or 'Make smaller'.
Right now, they're also considering sizing of other widgets and your contributions in this idea are super useful to their exploration of this. I'll be sure to share any further updates of the sizing of widgets with you all here.
An error occurred while saving the comment Nadine Hyslop
commented
Yes definitely, its showing too much confidential info on the main page. We have visitors frequently - staff & customers, so the enlarged widgets is not good.
The below pink boxes should not be so large and bold, either ability to shrink the text or boxes smaller be great. These would draw my attention from a short distance (grey boxes are just confidential)
Nadine Hyslop
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558 votes
Hi team, we thoroughly appreciate all the feedback we’ve received from customers about the new homepage experience. We hear you and are committed to providing more customisation options, which’ll help with some of the pain points raised in this idea.
Currently we’re exploring the ability to resize widgets and simplify widgets and allow you to remove charts, and as you'll see from my recent update on another idea we have plans for exploring 'views' in the coming months.
It’s worth noting that currently you can "Customise" the homepage to remove widgets that you don’t want to see and simplify your view.
We’d also like to acknowledge feedback here on the red colouring - To provide some insight this was intentional, and is used to highlight what needs attention, which actually came from our early feedback and testing. However, we appreciate hearing from more users on this and will continue to…
Nadine Hyslop
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14 votesNadine Hyslop
supported this idea
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An error occurred while saving the comment Nadine Hyslop
commented
June 2025 and the updated timesheets is worse. We need this as we dont have anyone else doing payroll and im about to head away on holiday and now need to work on holiday.....not ideal!
Please allow for a custom dated timesheet to add advanced timesheets, or 2-4 weeks in future to be made available.
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2 votes
Thanks for your input to product ideas, Nadine.
Though there is no direct way to leave feedback in the product atm, there are now many ways our team's are surfacing in product messaging to updates users of a change and request feedback especially through staggered releases.
We'll continue to consider how and when is best to engage with customers through Xero and will keep a watchful eye on support for your idea here.
In the meantime please do feel free to start ideas for changes you feel could further improve your experience with Xero through Xero product ideas, here 😊
Nadine Hyslop
shared this idea
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57 votes
Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.
We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.
This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.
Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.
Nadine Hyslop
supported this idea
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46 votes
Hi everyone, we're continuing to keep an eye on the interest this idea's received however at this time want to be upfront that bulk update of Expected dates for invoices isn't on the roadmap.
Just to highlight for those that have more recently joined in here - You can currently bulk add expected dates to invoices within Short-term cash flows, however as noted here you can't add dates to invoices or bills that are partially paid, have credit notes applied or are dated within a locked period.
We'll continue to track the interest for this idea and share if there's any change planned.
An error occurred while saving the comment Nadine Hyslop
commented
Super annoying! We deal with a few corporate companies with strict dates of payment, so it makes it easier for reporting when I add the expected dates for those.
Currently we can multi-select which is great, but there is no option for adding an expected payment date in the drop-down menu!
If it can be done in billing, why not invoicing?Nadine Hyslop
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10 votes
An error occurred while saving the comment Nadine Hyslop
commented
I agree with the title on this one - group transactions by month.
We need this option when pulling reports to sort/fix/tidy over multiple months. Currently it still sorts it by invoice date which doesnt help anything, rendering date sorting useless.
Nadine Hyslop
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19 votes
An error occurred while saving the comment Nadine Hyslop
commented
Yes! I've just been directed to the 'receivable invoice detail' report, however for a year of transactions I can see that being a big job to sift through everything.
Basically we are not a retail business but use untracked item codes for pricing reasons on our services for easy adjustment (and some line items have set line info which saves time). We cant use the tracking categories as that is used to track which truck was used.
We are only human - so we need to be able to run a report to see a certain range of our sales accounts have been mistakenly left out being assigned to these items as it will affect the overall pricing at EOY.Nadine Hyslop
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462 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've now optimised autosave to require less processing power, leading to faster invoice loading and saving.
While we don't have any plans to remove autosave, there is the possibility that we would make updates to improve experiences related to autosave in the future - I've provided links below to ideas that have been raised and remain open for consideration;
- Invoicing - Undo/revert to previous version of an invoice
- Exclude Auto Save from History and Notes
- Invoices - Add invoice number when invoice is Approved
Thanks again for all your feedback and sharing with us in the forums here.
Updated 10 Sept 25
An error occurred while saving the comment Nadine Hyslop
commented
YES! Firstly, I actually really like the auto-save feature, as some afternoons our internet gives up for an hour or so.
BUT, I can't count how many times I've been interrupted and thought I copied the invoice then wind up completely clearing that customers one only to find out I never copied it and have now lost the info. This means a lot more work going back through papers to re-create the original invoice (hopefully we haven't lost income from this).Please Xero, if you can't turn it off (or don't want to) at least create some sort of 'undo' feature to avoid these kinds of mistakes happening!
Nadine Hyslop
supported this idea
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13 votes
An error occurred while saving the comment Nadine Hyslop
commented
Yes! have attached screenshot. It seems pointless to have the selection of 'today' when it defaults to today when creating the invoice.
"end of last month" would be better for us, however "Yesterday" would be a start I could live with haha.Nadine Hyslop
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507 votes
An error occurred while saving the comment Nadine Hyslop
commented
Hi Kelly, "Credit Limits" does not work for service businesses it just adds more admin. Please match the same option of being able to "flag/marker" both invoices + bills in the case of an instalment plan or in dispute.
Maybe something as simple as making all the info red similar to how the due dates are highlighted red when overdue? It would be good to show on the dashboard to below the 'overdue' ones.Nadine Hyslop
supported this idea
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504 votes
Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status.
As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice).
While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…
An error occurred while saving the comment Nadine Hyslop
commented
Yes! Expenses also. Also ability to flag both invoice/bill if instalment plan or query happening.
An error occurred while saving the comment Nadine Hyslop
commented
Yes I need this option! So many times I've accidentally hit the Approve button instead of save!
I use the awaiting approval as editing draft invoices that get more added to them before the end of the month (such as weekly corporate contracts) cause then I'm not creating a new invoice every single time.
An alternative would be to swap the save and approve buttons, so the 'Save' is in the green on the right side.Nadine Hyslop
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Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price
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241111 New Invoicing 2025-031 Draft Invoice Copy.jpg 124 KB -
241111 New Invoicing 2025-031 Data Entry Draft Invoice.jpg 137 KB -
241111 Classic Invoicing 2024-136 Invoice Copy.jpg 99 KB -
241111 Classic Invoicing 2024-136 Data Entry Invoice.jpg 129 KB -
Screenshot 2024-06-18 142006.jpg 97 KB -
Screenshot 2024-01-31 144249.png 23 KB -
Invoice INV-DJM2756.pdf 90 KB -
Invoice INV-DJM2754.pdf 92 KB -
Invoice INV-DJM2737.pdf 94 KB
551 votesHi community, we appreciate the continued traction this idea's received, and do want to provide clarity and set expectation.
Your feedback has been valuable in understanding the needs of using description only lines to; add subheadings, provide context for grouped charges, and ensure your invoices are easy for your clients to read and understand.
To reconfirm, atm - You can add one-off description only lines as you enter an invoice. However, if you add detail to any other field the line will be treated as a 'financial' line and you'll need to include Qty, Unit price, Account and Tax rate.
- We know some users have set up and saved inventory items for description only lines they commonly use, however as the item code field is used for inventory items the line of the invoice is treated as 'financial' meaning you'll then need to include Qty, Unit price, Account and Tax…
Nadine Hyslop
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488 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
Nadine Hyslop
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110 votes
Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.
With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.
An error occurred while saving the comment Nadine Hyslop
commented
This is infuriating on the new invoicing!! We add discounts to 3/4 of our invoices mostly for FAF so the option to set % as default is going to keep invoicing smooth for me. If not, it will be yet another feature that adds to my workload. Xero, fix this before September!
Also the accounts/tracking categories need to stay in the columns (not hidden underneath each line) for large invoices this will also make things difficult.Nadine Hyslop
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9 votesNadine Hyslop
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An error occurred while saving the comment Nadine Hyslop
commented
So... I didnt realise this was a total separate thing, and have been cashing out AL using AL and putting 'Cash out' in the comment.
Because of this ridiculousness, I literally only just found out a couple of weeks ago that we have been overpaying annual leave to our employees due to this cashed up leave being included in the calculations AND also Xero's auto calculations have been excluding actual information entered on payslips and timesheets (our employees have varied hours every week).
Alt leave balance in hours is also not lawfully correct - should be in days.Such a nightmare Xero's payroll is around Leave atm.
Cmon Xero sort it out, shouldnt need to do things manually when you have the information in the system. There are laws we need to be following here and you are making it very hard!
Yep this is what we need. The auto-reconcile created and reconciled a transaction that was incorrect, now ive turned it off so that transactions and allocations dont get missed. We are a service business and have a lot of accounts used (multiple for some creditors), so it seems to get confused.
We would turn it back on if you can restrict it to already approved invoices/bills & bank rules only.