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  1. 243 votes

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    Vincent Wadsworth supported this idea  · 
  2. 221 votes

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    Thanks for the feedback and great to hear the use you find in repeat templates in Xero. 


    While there's no way to bulk update templates atm, you may find updating your templates through export & import of invoices more helps quicken things up?


    You could export invoices that have been generated from your template to CSV, update the amounts in the exported file, and then re-import

    This will create 'Draft' invoices in your Xero org from which you can create a Repeat template and then delete the draft. 🙂

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    Vincent Wadsworth commented  · 

    Anyone know the phone number to call so I could look at chasing this on the phone?

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    Vincent Wadsworth commented  · 

    @Catie Lake

    Yes it is. In the grand scheme of complexity that is Xero, with all the marvellous things it does, the "fix" for this is literal child's play.
    This is why it is, for me, such a massive annoyance.
    The team at Xero have an amazing product that they are deliberately tanking by not knocking these home runs out of the park.
    If I were an investor, or rather inclined look at these software companies for where to invest, I would see this a huge red flag. Why would staff choose anything less than excellence? Is it because the company treats them like dirt? Maybe there are labour issues behind the scenes at Xero that we need to be concerned about, and if that's the case then there are definitely security concerns from disgruntled employees.

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    Vincent Wadsworth commented  · 

    Can you please push this forward, for my part I'm looking at tops 50 changes a year which is an annoying level of work for me.
    For companies like the one who requested this 3 years ago and others that I've seen wanting this relatively simple feature it could be the difference between expansion or finding a different software to use like Quickbooks or Sage.

  3. 30 votes

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    Vincent Wadsworth supported this idea  · 
  4. 8 votes

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    Vincent Wadsworth supported this idea  · 
  5. 19 votes

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    Vincent Wadsworth supported this idea  · 
  6. 27 votes

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  7. 8 votes

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    Thanks for the detail in your idea here, Paul. I had a bit of a test of this myself and have checked in with our reporting team. 

    It doesn't quite appear in the modal once the report's run - this is something that we'll look to improve. 

    However, it's possible to enter multiple terms which will each be searched and return results for (like OR as an operator) - All you need to do is enter a comma(,) and space between each condition. 

    For example A0, L0 or A0, A1, A2, 🙂

    Vincent Wadsworth supported this idea  · 
  8. 43 votes

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    Hi team, to export a list of all Tracking categories in your org, you may find the Tracking Summary report of use to you here. Alternatively, you could run the Account Transactions report and Summarise by the Tracking category. 

    The one caveat here for both reports is that they'll only show a list of the tracking options that have been used within the date range the report is run. 

    Vincent Wadsworth supported this idea  · 
  9. 608 votes

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    Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
    We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
    We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.

    Vincent Wadsworth supported this idea  · 
  10. 23 votes

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    Hi everyone, we appreciate everyone who signed up and participated in the teams discovery here. Right now, focus has needed to shift to other high priority work.

    We value all the input and feedback we've received from the teams discovery, and based on this they found that there is more work needed in solving this for our customers.

    We have good foundations to build from when we are able to bring attention back to this. For now we will move back to submitted and let you know when there is progression to share.

    Vincent Wadsworth supported this idea  · 
  11. 373 votes

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    Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually. 

    For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
    Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
    Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…

    Vincent Wadsworth supported this idea  · 
  12. 29 votes

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    Hi Olga, really appreciate all the detail in your steps and the screenshots you provided.

    I tried testing this myself with a Chrome browser and did get the same errors and behaviour you described, so have raised this with our product team. I'll keep you updated of any information I get back from them on this, here.

    Vincent Wadsworth supported this idea  · 
  13. 18 votes

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    Vincent Wadsworth supported this idea  ·