Settings and activity
13 results found
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8 votes
Hi everyone, though we appreciate you raising this idea with us, we don't have any intentions of supporting surcharging of Zip fees to customers from Xero invoices - There are some BNPL providers that have "no-surcharge" as part of their clauses, Zip being one of these. You can read more on their payment terms on Stripes website.
Matthew Stevenson
supported this idea
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6 votes
Hi Katrina, thanks for raising this with us! We appreciate you letting us know that you're keen to have your organization included in testing if this idea gains more support to move forward. I’ve opened this idea up to the rest of the community so other users can share how important this feature is for their businesses as well. We'll be sure to keep you posted on any updates!
Matthew Stevenson
supported this idea
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36 votes
Hi everyone, we wanted to provide a quick update on the idea to enable reconciliation of credit card expenses directly within Xero Me.
This idea is currently classified as Gaining Support and has started to gain traction within the community. We appreciate those who have shared their interest and feedback so far.
If this feature would help streamline your expense management, please continue to vote and share your thoughts. Your input is important in helping us prioritize future improvements.
Matthew Stevenson
supported this idea
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11 votes
Hi everyone, thanks for sharing your idea here.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
An error occurred while saving the comment Matthew Stevenson
supported this idea
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6 votes
Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.
Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂
Matthew Stevenson
supported this idea
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12 votes
Great to hear you like the pay now option on statements, Marney. Can see how it would be useful to be able to include and apply Credit Notes when making payment. We'll start to get a sense of the interest in this from others on your idea and I'll share if there are any updates for you on this.
Matthew Stevenson
supported this idea
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1,091 votes
Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.
As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).
We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.
That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.
In the meantime, as has been shared by others over time there are a few ways you could accomplish this…
Matthew Stevenson
supported this idea
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504 votes
Hi team, work for requesting and accept deposit payments has progressed well. We're now just entering the stage of rolling out a solution powered by Stripe to a limited group of users.
As mentioned in my last update - we're extremely grateful to our community here, who have shared their interest and provided feedback on how deposits in invoicing would meet your needs. We'd love to hear your feedback on our developments for this feature early and have included anyone that has voted on this idea and is connected to Stripe in the first group rollout - You'll receive a banner in your organisation on how to make use of this soon.
I'll share more again here as the rollout widens. Thanks!
Matthew Stevenson
supported this idea
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77 votes
Thanks for your recent comments, and for continuing to support this idea, everyone. We appreciate the passion here, and I’m sorry it’s taken a while to return with another update.
Since our last post, we’ve made progress with passkey authentication through mobile access. Looking ahead, we also intend to explore desktop passkeys later this year.
When this work does get picked up, Yubikey passkeys will be considered, however we can’t confirm at this stage whether they’ll definitely be included. As soon as we have more concrete news to share, we’ll update you on this thread.
Matthew Stevenson
supported this idea
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28 votes
Hi team, we appreciate the feedback and why you'd like to be able to look at history of logins for an organisation.
Right now, while not a full audit trail like you're after here there is the Assurance Dashboard where you can view User Activity to see what actions users within an org have been taking.
As many will know the History & notes report will also give you deeper insight into some of the actions made by users across your org.
Being open this isn't something we have immediate plans for developing but will continue to keep a close pulse on this idea here and support it continues to receive. If there are any updates we will share.
Matthew Stevenson
supported this idea
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80 votes
Hi team, we've just launched passkeys to our first group of users. From this week, Xero Me app users who haven't set up MFA yet will be able to use passkeys to log into Xero. Next, we'll be progressively rolling this out to more users over the coming months. We look forward to and welcome your feedback here. As we have more news on the rollout I'll share with you on this idea.
Matthew Stevenson
supported this idea
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5 votes
Thanks for sharing your idea, and letting us know the changes that matter most for you.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Matthew Stevenson
supported this idea
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3 votes
Thanks for sharing your idea, and letting us know the changes that matter most for you.
We're keeping an eye on the support for this idea through the forums here, so make sure to share with any colleagues that would find this useful too.
Matthew Stevenson
supported this idea
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Not just the international fees need to be considered. I've enabled all options, as I want to give the customer whatever method suits them to pay if it means I then get paid quicker, it's worth it.
So while the new Australian credit card surcharge charges now coming in will affect how this system works and the costs we have to pay. I'll still allow all the options as I'd expect Stripe need to reduce their fees or we need to implement an alternative payment services.
So with the new rules, we can still charge surcharges on American Express, and would thus prefer to do so rather than being hit with their high fees.
So now Stripe also have ZIP pay too which has much higher charges, I do issue rather large invoices for equipment at times which the customer could use ZIP for if they want, but Xero doesn't apply the different surcharges to these different options. It should apply the variable fee based on which payment method they choose suits them.
Not sure what the new surcharge rules cover regarding payments via Afterpay/ZIP pay but understand they're excluded.