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  1. Have automatic superannuation payments be able to be paid via credit card, through xero. Currently there seems to only be the ability to make automatic payment via direct debit but it would be good if it could be made by a credit card.

    73 votes

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    29 comments  ·  Payroll  ·  Admin →
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  2. 2 TOIL options, TOIL accrued & TOIL Accrued in place of Overtime

    We are unable to mark a Time in Lieu Leave pay item as exempt from accruing SGC, which is not how the ATO classifies SGC for TOIL.

    We suggest having 2 TOIL categories, so that there is the option for a TOIL where SGC is required to be paid and one wit SGC exempt:- when super is accrued on overtime.

    15 votes

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     ·  4 comments  ·  Payroll  ·  Admin →
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  3. UK Payroll - it would be handy to be able to mark P32 amounts due as paid or dealt with. Just helps to visual see where you are in the list of reports and keep on top of due payments.

    7 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  4. It would be good if payroll reports could be customised, i.e. after making a change to an existing report, such as Gross To Net report, the new template could be saved as a Custom Report.

    At the moment, it isn't possible to save the updated format, so I have to make the same changes to the standard report every month.

    104 votes

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     ·  31 comments  ·  Payroll  ·  Admin →
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  5. I think it would be a good idea to facilitate the location of payroll reports. Please could you create a link to payroll journals within the payroll "journal reports".
    Secondly, it would very useful to be able to amend a payroll journal report, if needed.

    5 votes

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    1 comment  ·  Payroll  ·  Admin →
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  6. We would like to suggest an enhancement to the Xero payroll software that could significantly improve its functionality for our company.

    Currently, Xero offers download options for various pension providers, but we've noticed that True Potential is not among them.

    We propose the addition of a CSV download option specifically for the True Potential pension provider.

    Given that Xero already possesses the necessary data, incorporating this feature would eliminate the need for manual data entry and formatting, reducing the risk of errors and saving valuable time.

    Benefits of this enhancement:

    Accuracy: Automated data transfer minimizes the potential for mistakes during…

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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  7. Custom Fields for Payroll Items - eg Item is included in Payroll Tax or Workcover remuneration or CoInvest reporting

    9 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hey Jen, thanks for submitting your idea! 

    Just checking if you're referring to Custom Pay Items, which are already available in Xero Payroll.

    If not, could you let us know some examples of custom fields you require, that aren't already available in Xero Payroll?

  8. With separating the All purpose allowances. Is there going to be a selection for SICK LEAVE and RDO in the future? (Currently Contributes to Annual and Overtime) only. There is a lot of room for error when you have 50 employees and you have manually adjusted the rate for every single employee!! I'm sure we are not the only company that has RDO and Sick Leave where the all-purpose allowances need to be included in the base rate. Could you please Add this option to the allowances pay item. We are unable to continue with STIP Phase 2 unless this…

    20 votes

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     ·  7 comments  ·  Payroll  ·  Admin →
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  9. it is very difficult to manually add a " pay template " every time when a new employee is added, so is there any shortcut for that? because when we have more joining every day then it is very difficult to manually add every time ordinary rate and overtime rate and other things again and again in a pay template. please update XERo as soon as possible.

    6 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  10. The ability to choose an email address which employees payslips are emailed from: eg payroll@...... Not personal email address

    11 votes

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     ·  4 comments  ·  Payroll  ·  Admin →
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  11. With ever changing minimum wage requirements (UK only) which are based on an employees age it would be useful to be able to have a 'one pager' report that lists the employee name and the current age. Their age is data which is already in Xero as part of the employee profile. A report would be useful to help payroll staff check who needs to move onto new wages / salaries based on age groups.

    22 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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  12. Leavers can only access payslips 14 days after leave date. 14 days is not enough time as the final pay ay not have been processed at this time. So final payslips then becomes a manual process. If P45's could also be accessed that would be great.

    21 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  13. A company we work with here in UK was recently a victim of an elaborate but simple fraud, resulting in the loss of around £5,000 from the payroll.

    The scam went like this:-

    1. Scammer fakes an email to HR from an employee requesting the bank details for their salary be changed.
    2. HR fails to spot the "EXTERNAL EMAIL WARNING!" and forwards this email to the person who updates the payroll. They also didn't spot the fake email address, or double-check with the employee.
    3. Bank details for the employee are updated in the payroll and bank payments.
    4. Some weeks later, the…
    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for your idea here, Rob. I've made sure to share this back with our Payroll product team. We appreciate your desire to prevent fraud, however there are also employee laws that implicate this process. It's something we're keen to track demand in here, but want to be upfront that there are no immediate plans for developing this.

  14. Don't merge cells in the Excel export of AU payroll reports

    2 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  15. I look after a business that has been advised by the ATO that their PAYG has cycle has changed & they must remit the PAYG tax to ATO within 7 days of each payrun. This means we currently have to make a manual payment for PAYG to the ATO each week, more if there there happens to be an extra pay run for some reason. Payroll software we use for other clients in the same sitiatuon has the functionality to include the PAYG payment with the ABA file for the payrun, which means everyting is automated. It would be great…

    8 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  16. Many of my clients prefer a 37.5 hour work week (7.5 hours a day) to a 38 hour work week (7.6 hours a day).
    I am able to set the leave accruals to a 7.5 hour day but the standard work week in "'Assign default leave types" is always 38 hpw and I have to manually change it to 37.5 to match the leave accrual.
    I can remember to do this but many of my clients do their own employee set-up and will not remember to change that 38 hour work week to 37.5 each time they set up a…

    9 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  17. Xero and NEST do not always link.

    For example a client of mine has a pay date 15th September (pay period 15/08/23-14/08/23). This gets sent to NEST from Xero using a pay reference period 15/09/23-14/10/23. This results in the submission showing in the period following the current period on NEST.

    I have spoken to NEST and they advised that Xero is incorrect and need to change the pay reference period to match the pay period so the file is submitted to the correct period within NEST.

    Please can this issue be rectified to avoid manual submissions having to be made.

    5 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  18. It would be very helpful if we could bulk upload recurring jobs!
    We are having to manually add recurring jobs for Annual Returns and this can be time consuming

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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  19. At the moment this isn't an available feature, and HMRCs basic PAYE tools need to be used. It would be good to see this as an option in Xero.

    120 votes

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    52 comments  ·  Payroll  ·  Admin →
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    Hi team, we have an exciting opportunity for a few customers to come meet some of our Xero team who are working hard to improve payroll for you

    You'd get a chance to tell us your honest experience with using Xero for payroll, as well as get a tour of the Xero London office!

    If this sounds like something you'd be interested in and are available on Monday Sept 30, 1:45 - 3:15pm and could come into our Xero London office, share your details in our form here.

    We have a limited number of spots, so sign up as soon as you can.

  20. Show the "Timesheets to Approve" section in Payroll Overview (NZ).
    We already have this in Xero AU.

    6 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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