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For small businesses

Customer ideas for Xero's business & accounting features, subscription & support, user roles, contacts and Xero Payroll

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4854 results found

  1. When creating a new Bill, and after uploading the invoice then viewing the attached invoice, the attached invoice displays on top of the bill entry form. This is very frustrating.

    Please change to display the attached invoice to the left of the form, same as is the case when opening a draft Bill that was created by emailing Xero.

    See screenshot for example

    3 votes

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  2. I propose an update to the formatting of the cheque stubs so that summarize the list of bills that are being paid by cheque on the stub, not the individual line items.

    I have a client that owns 12 franchise restaurants. Some of the bills that are received have to be split 12 ways. if multiple bills are received, we're looking at that many more lines on the stub. Can we please update the format of the stub to summarize the bills that are being paid to avoid confusion for vendors?

    The attached stub is a payment for 3 bills.

    5 votes

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  3. Include a place holder in the remittance email which includes the payment date.

    2 votes

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  4. Unpaid Intern. I have an Uni student doing an internship. We offered to pay $500 per month as a transport allowance. The unpaid intern is not an employee. When I wanted to set this person up in Payroll, I found limitations: the only available contracts are full time, part time and casual. I tried to set her up as casual, which is wrong, and link the transport allowance. An error pop up asking to calculate Superannuation. I give up.
    In this case, MYOB is better, as we have an option to "not report" and we don't pay superannuation for the…

    1 vote

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     ·  1 comment  ·  Payroll  ·  Admin →
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  5. The contact card has a drop down box where you can create a NEW invoice/bill etc. Please could RECEIVE MONEY be added to this shortcut?

    3 votes

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  6. Could Xero please introduce the ability to report child support deductions and garnishees via STP reporting to the ATO.

    Xero currently does not support reporting of child support deductions through STP Phase 2 with Xero Payroll.

    52 votes

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     ·  13 comments  ·  Payroll  ·  Admin →
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  7. Auto reconcile Paypal - as someone who is not able to do this every day, to reconcile Paypal takes an incredible amount of my time - is there some way this can be automatically done?.....

    2 votes

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  8. Unable to add credit note to an existing invoice in the new system.

    You can choose from the click down box - Create and Apply credit -
    - the next screen is the credit note with all the details from the invoice, But .. it doesn't add the name of the company/person to credit note
    - when you click on approve it can't save it as there is no name.
    - I can't see where you can add the name.

    You have to create a new credit note, and manually transfer the details over from the invoice to the new…

    3 votes

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  9. Many of my clients complain that they 'can't find what they are looking for' when using the top search bar facility. I too often struggle to find things unless I am specific and know the exact detail of a posting. A search return of more options would be very beneficial listing all transactions in relation to any word or value typed into the search bar.

    7 votes

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    Hi team, appreciate the continued engagement in the idea here, apologies I've not returned to update before now.

    I want to be upfront that we don't have any plans for changing the logic of search results in the near term. However, I felt it might help to explain how this is working at present to understand results you may be seeing - Global search considers several factors in deciding which results to display, and in what order. These factors include, but aren't limited to:

    • Document type – Document types searched most often get priority in the order of the search results. Contacts and invoices appear at the top of the results, as they’re the most popular search.
    • Term frequency – The frequency the term you search for appears in the document.

    The top 25 results across all search categories in Xero. To limit the search to one specific category, click…

  10. On the Account Watchlist in the Dashboard, I would like to display a custom budget that I created for 2024 in lieu of the default 'overall budget' that it shows. Please make this feature possible as it will provide a good, quick snapshot on how we're trending to budget w/out having to pull up reports. An alternative would be to tag a custom budget as the 'default' that would appear in the accounts watchlist. Regardless, let's make this happen! Thanks for considering.

    9 votes

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  11. Ability to go into the contact/client and see all notes under history and notes also the notes that are made under an invoice for the client. So ALL notes are in one place and users don't need to run a report to check a note. The former Xero layout had this. Invoice notes showed up under history and notes for the client in the old Xero layout before July 2023.

    36 votes

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    Hi team, we appreciate that with different places in which notes can be added within Xero right now, you'd like one place you can go to view all history related to a contact. Though we don't have plans of surfacing the individual transaction history & notes on a Contacts record, you may find the History & notes report useful for getting a wider lens.

    You'll find with the report you can filter, search and view history and notes across all areas of Xero.

    We are continuing to watch the engagement and support for this idea, and will share if there are any updates.

  12. How many times have we received a payment from a customer and not known which invoices they have paid? Or followed up an outstanding invoice that they have listed as paid in their system?

    It would be great to have a button to request remittance advice from a customer for a particular deposit. We have a list of customers for many of our clients where we manually send these requests via email. It is time-consuming and inefficient, though it would be great to have the automation of sending the request straight out of Xero from the Bank Rec screen!

    9 votes

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    Appreciate no direct feature for this at present, Grace and we'll begin to get a sense of the interest in this here. In the meantime, perhaps including the request in the invoice Terms and Conditions could be a good indicator that this is something you request of your customers when sending the invoice or reminders? 

  13. Sales Tax exempt form management in the U.S.A. Currently every year we have to manually ask and upload customers sales tax exempt certificates and update their tax status so we charge or don't charge sales tax. Would be nice to have a some sort of system where the customer is notified once a year and self uploads their tax exempt certificate which is linked to thier contact information. This would save alot of hours.

    3 votes

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  14. Changing an employee's surname due to marriage, for example, changes their details for historical payslips and all other payroll historical reports. Could a field be added perhaps that allows for 'maiden name' or 'previously known as' without disrupting historical info?

    3 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  15. In the upcoming new Fixed Assets layout/section, if you sort a heading (Asset name, asset number etc.) it only remains for that particular session, if you close out, it'll default back to sorting via the Purchase Date when you re-open.

    Proposing this remembers what the user selected.

    Also if you select "Items per page" it only displays that amount of items for that session, then defaults back to 10 after re-opening.

    Please make it remember the user's chosen setting.

    3 votes

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  16. When viewing historic employees, being able to view the next historic employee would be great, rather than having to come back out of history employees, which only shows the historic employee you have selected, with a drop down list of current employees only, then you have to go back in again to employees/history again to look up the next historic employee

    7 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  17. I Also, when will we get the stop function in Xero? I've been asking Xero for 6 years. I know you can restrict invoices by credit limit but, customers could be well under their limit but overdue in paying. A stop function is critical to any accounting system.

    45 votes

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  18. Xero now has a vast database of businesses many of which are profitable, and many of which are probably less so. At any rate, it has access many savvy business individuals who have capital willing to invest within and outside of their boarders. Perhaps it could create a meeting place for willing buyers and sellers of businesses. I for one am ready to retire. My business is marginal but has opportunities for someone who wants to get into my domestic market.

    1 vote

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    Very interesting idea, Myles. It's not something that exists atm, but I've shared back with our team that manage our website. We'll keep an eye on the interest from others in this here and let you know if there's any updates to share.

  19. Amend the Standard user level to have the ability to delete draft asset draft transactions. If an invoice has been incorrectly entered and allocated to asset account and the information pushed through to draft assets, the standard user, who made the error should be able to correct it. They are able to correct the invoice side of things, but this does not remove it from the draft asset list, and they are unable to delete. Standard users have the permissions to delete draft bills and invoices, and even bank lines and statements.. but not draft assets?

    1 vote

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  20. Inventory - We are considering switching to Xero from Sage50, but have come across the issue of not being able to add an inventory item's "Bin Location" to the packing slip. We could include the bin location in the description of the item, but we don't want this to appear on the customer invoice. We only want the item's location to appear on the Packing Slip for the warehouse operatives to locate the items easily.

    10 votes

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